Castelos em Serik, 07

"Front office Was vera helpfull .it Was very nice I like a lot but the food wasn't that good specially dinner ."

"O hotel não é um verdadeiro 5 estrelas. Os quartos são pequenos e a qualidade da comida não é muito boa. Os funcionários são bons."

"All was amazing as always"

"Everything was perfect and for a budget holiday is was better than expected. Be prepared for the labelling of food not to be the best. The spa was great and good value. Remember to use euros instead of lira as they convert it backwards. They'll always offer euro first. The food varieties was perfect. My only thing is cats! They were everywhere on the outside restaurants. One night I saw a cat jump on the table amd the staff didnt do anything. Because I saw this I told the person sitting...

"Unfortunately, this hotel did not meet our expectations, and I would not rate it more than 3 stars. The internet and Wi-Fi were absolutely terrible throughout our stay, which made it very difficult to stay connected. Communication was also a challenge, as most of the staff either did not speak English or spoke very limited English. The à la carte restaurants were nothing special, and there is essentially one main buffet for most meals. Another major issue was the beach. You have to wake up...

"Esse hotel é um sonho para as crianças, a minha filha de 5 anos amou absolutamente tudo, eles tinham muitas atividades infantis durante o dia, então através do app conciliávamos as atividades do parque com às do hotel. Desde o momento em que entramos no hotel não tivemos que nos preocupar com nada, o nosso quarto demorou um pouco mas porque pedimos um tema específico e também chegamos um pouco antes do horário, então isso não atrapalhou porque fomos almoçar e na volta pegamos as pulseiras para o...

"I rarely leave a review, but I felt I had to warn others. I checked in and witnessed three power cuts while standing at the front desk. The room had the worst, most inefficient air conditioning I have ever experienced, and it cut out during each power cut. The room became unbearably hot, which ruined my sleep for all three nights. I was told a technician would attend to fix it, but no one ever appeared. To make matters worse, I was placed in a corridor with a football team—around 50 young men...

"The hotel offered great activities, and the food was really good. However, unfortunately, the room let the experience down. There was a strong damp, musty smell, and the wall had extensive peeling paint and damaged plaster, with visible signs of possible water damage. As the shower was directly on the other side of the wall, I was concerned about potential water ingress or an underlying damp problem. It was disappointing to find the room in this condition, as I would expect a better standard...

"Très bien"

"My wife and I stayed in the Lagoon Suite for a week. The hotel, staff and facilities are exceptional. Everyone was friendly and very helpful. The lagoon suite was modern and spacious, with access to a swim up pool and exclusive restaurant. The resort is all inclusive and there is so much to choose from in terms of cuisine and drinks. 5 stars all round!"

"Das Hotel bietet hervorragende Einrichtungen. Speisen und Getränke sind von hoher Qualität und köstlich. Alle Hotelangestellten sind sehr hilfsbereit und freundlich. Der Concierge-Service arbeitet einwandfrei, kümmert sich um alle Anliegen und findet schnell Lösungen."

"Great"