Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 320 de 1002 avaliações" "
10 - Excelente
320
Nota 8 - Boa. 406 de 1002 avaliações" "
8 - Boa
406
Nota 6 - Ok. 144 de 1002 avaliações" "
6 - Ok
144
Nota 4 - Insatisfatória. 64 de 1002 avaliações" "
4 - Insatisfatória
64
Nota 2 - Terrível. 68 de 1002 avaliações" "
2 - Terrível
68
8,0/10
Limpeza
8,2/10
Serviço e funcionários
7,6/10
Comodidades
7,8/10
Condições e instalações da propriedade
7,8/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
esterlaine
19 de ago. de 2019
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otima opçao dentro do aetoporto Klia2
O hotel é uma ótima opção pra quem precisa ficar proximo ao aeroporto. Pode-se ir caminhando do Klia2 para o hotel. É confortável, novo e tem o staff muito gentil e solicito.
esterlaine
Hospedou-se por 1 diária em ago. de 2019
Resposta de Carolene em 23 de ago. de 2019
Dear Esterlaine, We are delighted to know that our team had showed you their genuine caring services and the location of the hotel was a perfect choice for you.Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. Regards, Carolene Bosco - Assistant Manager
8/10 - Boa
Giovanni
13 de mar. de 2019
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
O melhor das poucas opções em KLIA.
Hotel bom para quem está em trânsito. Só pra dormir e acordar cedo.
O acesso é difícil e complicado. Aliás todo o KLIA é mal sinalizado. Muita loja, pouca informação para quem procura este hotel.
Giovanni
Hospedou-se por 1 diária em mar. de 2019
Resposta de Carolene em 13 de mar. de 2019
Dear Giovanni, Thank you for choosing to stay with us. I'm delighted to hear that you find our hotel, a great place to chill and relax before your next flight. We work really hard to serve you in a great environment, and I'm glad to see those efforts pay off on your last visit. We wish you happy travels and looking forward to welcoming you back in the future. Regards, Carolene Bosco - Assistant Mananger
10/10 - Excelente
martin
Viagem com a família
22 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in very helpful staff . Convenient for airport with free bus connections to all terminals. Fabulous breakfast choice as a self service buffet.
martin
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 23 de mai. de 2024
Dear Martin , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Masaaki
20 de mai. de 2024
Pontos positivos: Serviço e funcionários
Masaaki
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 23 de mai. de 2024
Dear Masaaki, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
6/10 - Ok
TEKFOH, Palm Springs
16 de mai. de 2024
Pontos positivos: Serviço e funcionários
Room was small and very basic for the price you pay.
TEKFOH
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 17 de mai. de 2024
Dear Tekfoh, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.
4/10 - Insatisfatória
Yusuke
16 de mai. de 2024
Yusuke
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 17 de mai. de 2024
Dear Yusuke, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.
10/10 - Excelente
Jeff
15 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
…
Jeff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 17 de mai. de 2024
Dear Jeff, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Michael
Viagem em grupo
12 de mai. de 2024
Pontos positivos: Limpeza
Room was nice and quiet. Very limited facilities in the room but adequate for an overnight stay
Michael
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 13 de mai. de 2024
Dear Michael, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
ISABEL
12 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good located, good breakfast
ISABEL
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Afiq em 13 de mai. de 2024
Dear Isabel , Thank you for taking the time to share your recent experience,We are truly glad that you enjoyed the food and our hospitality. Looking forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
TOSHIHIKO
9 de mai. de 2024
Pontos positivos: Limpeza e serviço e funcionários
TOSHIHIKO
Hospedou-se por 1 diária em mai. de 2024
Resposta de Carolene em 11 de mai. de 2024
Dear Toshihiko , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager
8/10 - Boa
HIROKUNI
Viagem a dois
7 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
KLia2 からすぐ近くなのでとても便利でした
HIROKUNI
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 10 de mai. de 2024
Dear Hirokuni, Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Amy
6 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amy
Hospedou-se por 1 diária em mai. de 2024
Resposta de Afiq em 10 de mai. de 2024
Dear Amy, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Chee Wai
Viagem de negócios
2 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The staff at the front dest was very helpful, make me felt so grateful. Wslking to the airport was so easy as i was taking a very early flight, took me less than 15min.
Chee Wai
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 3 de mai. de 2024
Dear Chee Wai, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.
6/10 - Ok
Heidi, Montoursville
1 de mai. de 2024
The hotel is near terminal 2 and accessible via the free shuttle from terminal 1 and a short walk from the shuttle stop. Would recommend for transit passengers as convenient to the airport — limited dining options at terminal 2 and the hotel though.
The showers may be smelly — they need some attention. Bottled water is provided in the rooms however no glasses. Adequate for a night stay.
Heidi
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 3 de mai. de 2024
Dear Heidi , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
6/10 - Ok
Heidi, Montoursville
1 de mai. de 2024
The property is near terminal 2 and accessible by taking the free shuttle bus from terminal 1 and walking a short distance. The room I was given faced the street so was a little noisy but not much of an issue — make sure the window is closed properly if you are hearing outside road noise and birds.
The shower was much better than other room I stayed in at hotel — the shower drain smelled like poo! Bottled water was provided but no glasses which would have been nice for teeth brushing.
Overall, would stay here again for transit and would recommend for transit passengers.
Heidi
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 3 de mai. de 2024
Dear Heidi, Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Tsukiko
28 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tsukiko
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 3 de mai. de 2024
Dear Tsukiko, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
SAORI
Viagem de negócios
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff services and location were good.
SAORI
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 26 de abr. de 2024
Dear Saori , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Jason
14 de abr. de 2024
Jason
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 18 de abr. de 2024
Dear Jason, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Rowan
11 de abr. de 2024
Rowan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 3 de mai. de 2024
Dear Rowan, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Velu
5 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good location for a stop over at the airport if you are catching a flight next day. Free shuttle from Tune hotel to KlIA Terminal 1. Walking distance to KLIA Terminal 2 which has many eating options
Velu
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 8 de abr. de 2024
Dear Velu , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Tejash, Leicester
Viagem a dois
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, check in was a breeze, great service and staff. No issues - except the rooms are dated and need modernising, but for the price you can’t complain much.
Tejash
Hospedou-se por 1 diária em abr. de 2024
Resposta de Afiq em 4 de abr. de 2024
Dear Tejash , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
AHMAD SHUKRI, Gelugor
Viagem a dois
3 de abr. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Conveniently located for KLIA 2 - only a 10 minute walk along a sheltered pathway from the terminal (KLIA 2). The direction signs should be improved though as we had to ask for directions from a number of staff.
Breakfast is served from 4am was great as we had an early flight to catch and it was Ramadan month. Will definitely consider staying again if we are in transit in KLIA 2.
AHMAD SHUKRI
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 4 de abr. de 2024
Dear Ahmad Shukri , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Masaki
Viagem de negócios
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
エアポートホテルとしてはとても優秀です。朝食ビュッフェもとても充実しています。
Masaki
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 4 de abr. de 2024
Dear Masaki, Thank you for choosing to stay at Tune Hotel KLIA2. We are glad to know that you were satisfied with your stay and enjoyed the dining experience. We hope that you will be able to visit us again so that we may extend our warm hospitality to you again! The team look forward to welcoming you back soon. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
robert
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For a overnight stopover I couldn’t ask for more. Could walk from airport. Quick check in, comfortable room and bed and lots of food options. Staff were great.
robert
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 31 de mar. de 2024
Dear Robert, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.
2/10 - Terrível
Junsang
30 de mar. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
공항에서 생각보다 멀리 떨어져있고 안내가 잘 되어 있지 않아 찾는데 오래걸린다. 직원들은 친절하지 않았고 일처리도 미숙했다. 더블베드로 예약했으나 싱글로 임의로 변경해서 줬고 욕실은 하수구가 역류해서 냄새가 너무 났다. 새벽에 도착하고 잠깐 자고 나가야 했기 때문에 항의하지 않고 그냥 사용했지만 냄새 때문에 하루 종일 머리가 아팠다. 잠깐 쉬려면 차라리 캡슐호텔이 더 깨끗하다.
Junsang
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 31 de mar. de 2024
Dear Junsang , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Frank
25 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent staff! Very helpful and friendly.
Frank
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 28 de mar. de 2024
Dear Frank , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
4/10 - Insatisfatória
SIU PONG LOUIS
25 de mar. de 2024
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Would like to see them to enhance the cleaning of the room. When I first entered the room, there was a clot of hair on the bathtub and insects walking around the basin.
SIU PONG LOUIS
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Afiq em 28 de mar. de 2024
Dear Siu Pong Louis , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
emmet
21 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very convenient for KLIA 2, walking distance. As airport hotels go this one is good. Staff at reception very efficient and friendly. Room is compact, bed is comfortable, shower is good, wifi good. Breakfast surprisingly good.
Rooms and corridor a little tired, but this place has given most things some thought.
KLIA terminal/food court/shopping mall just minutes away on foot if you feel like it.
I was impressed.
emmet
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 21 de mar. de 2024
Dear Emmet, Thank you very much for taking the time to drop us a review about your recent stay with us.We are delighted to see that our services made such a positive impression and delivered an incredible experience during your stay. We look forward to welcoming you back for more memorable moments. Thank you for recommending us . Regards, Muhammad Afiq – Duty Manager.
4/10 - Insatisfatória
Sandy, Fresh Meadow
Viagem com a família
13 de mar. de 2024
Pontos negativos: Limpeza
Toilet is smelly, no air conditioner
Sandy
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 15 de mar. de 2024
Dear Sandy , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
annika
Viagem em grupo
11 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice location close to airport. Good staff.
annika
Hospedou-se por 1 diária em mar. de 2024
Resposta de Afiq em 13 de mar. de 2024
Dear Annika, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Michael
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect for short stay airport transfer passengers.
Michael
Hospedou-se por 1 diária em fev. de 2024
Resposta de Carol em 10 de mar. de 2024
Dear Michael , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager
10/10 - Excelente
annika
Viagem em grupo
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very close to airport and nice comfortable rooms
annika
Hospedou-se por 1 diária em mar. de 2024
Resposta de Carol em 10 de mar. de 2024
Dear Annika , Thank you for staying with us, we are pleased to know that you found it a convenient place to stay during your travels and that you enjoyed your stay with us. We look forward in welcoming you back in the near future. Regards, Carolene Bosco- General Manager
8/10 - Boa
ERIC
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
ERIC
Hospedou-se por 1 diária em mar. de 2024
Resposta de Carol em 10 de mar. de 2024
Dear Eric , Thank you for leaving us a rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Carolene Bosco – General Manager
8/10 - Boa
Tatsuaki
2 de mar. de 2024
Pontos positivos: Serviço e funcionários
食事するには便利
Tatsuaki
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Afiq em 3 de mar. de 2024
Dear Tatsuaki , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.
4/10 - Insatisfatória
Christine
Viagem a dois
23 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Generally of poor quality. Needs a refurbishment.
Christine
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Christine , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Susanne
Viagem a dois
22 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Für eine Nacht völlig okay. Obwohl direkt am Flughafen, erstaunlich ruhig. Gute Matratzen, kostenloser Shuttle zu anderen Terminals. Nette Bar.
Susanne
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Susanne , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Michael A
21 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Location, great stay
Great location. Room was ideal as a crash pad before an early morning flight.
Take-out breakfast is a great idea and was nice and a good portion size.
Overall a great stay.
Michael A
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Michael, We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Mun Loong
19 de fev. de 2024
Mun Loong
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Mun Loong, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
6/10 - Ok
Francisco
19 de fev. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Francisco
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Francisco, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Stephane
18 de fev. de 2024
Pontos positivos: Limpeza
Stephane
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 23 de fev. de 2024
Dear Stephane, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Stephen
Viagem de negócios, Viagem com a família
10 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good access to airport. Very courteous and helpful staff.
Stephen
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 10 de fev. de 2024
Dear Stephen, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Don
Viagem a dois
9 de fev. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel right at the airport.
Don
Hospedou-se por 1 diária em jan. de 2024
Resposta de Afiq em 9 de fev. de 2024
Dear Don , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.
6/10 - Ok
Christine Ulrich
Viagem a dois
9 de fev. de 2024
Unterkunft zweckmäßig. Flughafen fußläufig erreichbar und trockenen Fußes.
Es wurde ein Seh gutes Frühstück angeboten.
Da wir schon gegen 10. 30h im Hotel waren, konnten wir das Zimmer schon beziehen, mußten jedoch die halbe Miete hinzuzahlen
Christine Ulrich
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Afiq em 9 de fev. de 2024
Dear Christine , We are delighted you have chosen Tune KLIA2 as your preferred choice of accommodation. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
TAKAYUKI
Viagem de negócios
9 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
TAKAYUKI
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 9 de fev. de 2024
Dear Takayuki, Thank you for leaving us a good rating. We are glad you enjoyed your stay with us and we look forward in welcoming you back again soon. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Richard
7 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Transport to the other terminal was frequent and reliable and the hotel was comfortable and clean.
I would recommend it,.
Richard
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 8 de fev. de 2024
Dear Richard, Thank you for your review and feedback. We are pleased that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Muhammad Afiq – Duty Manager.
2/10 - Terrível
Suze
6 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Disgusting Smelly Hotel, WILL NOT RETURN!
The hotel is very dingy, smelly and very disgusting! Definitely NOT be staying at this hotel ever again. Upon check in, the reception staff took ages to register us in. The hallway to the room stinks and the lights in the corridor is a sensored lights which is so silly for a hotel. This hotel is more like a hostel in our opinion. Our room has ants on the table, by the bed etc and when we told the housekeeping it took her 4 hours i.e. 11pm she came knocking on our door to give us a mosquito spray. Bad experience and we shall never return to this hotel again.
Suze
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 7 de fev. de 2024
Dear Suze , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
Helena
Viagem de negócios
5 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Good hotel that is in a perfect location for access to the airport. Rooms are small but clean and the air con works very well. Breakfast is poor and not catered for Westerners at all.
Helena
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Afiq em 7 de fev. de 2024
Dear Helena, Please accept our sincere apology for the shortcomings and receiving feedback is a great helps to us, and as such, we will certainly have a look at areas of concern in a positive manner for our improvement going forward. We look forward to welcoming you back soon. Muhammad Afiq – Duty Manager.
8/10 - Boa
Wilson
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I visit this hotel regularly. this time round higher traffic due to lunar new year season, but staff still have can-do, accommodating attitude. Excellent staff makes this hotel enjoyable.
Wilson
Hospedou-se por 1 diária em jan. de 2024
Resposta de Afiq em 3 de fev. de 2024
Dear Wilson , Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Regards, Muhammad Afiq – Duty Manager.
10/10 - Excelente
Serwaa
Viagem a dois
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Less than 5mins walk from KLIA. We were very grateful to get a complimentary extended check out time. The breakfast was amazing. People at the airport were extremely helpful and kind to direct us to the Hotel. We will definitely go there again whenever we do an overnight transit. Exceptional customer service from staff.
Serwaa
Hospedou-se por 1 diária em fev. de 2024
Resposta de Afiq em 3 de fev. de 2024
Dear Serwaa , We are very grateful that you took the time to post generous comments, after your recent stay with us. It is very nice to know that you appreciated the hotel facilities and the service provided by our team. We will be sure to pass along your outstanding comments to all staff. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after. Regards, Muhammad Afiq – Duty Manager.
8/10 - Boa
John
1 de fev. de 2024
Pontos positivos: Serviço e funcionários
Great rest bite in a busy airport
We had 9 hours between flights. Other passengers walked around shops etc to put in time. For a very modest price we got a day time deal with buffet lunch, a bed to rest on and a shower to freshen up. Perfect 👌
John
Hospedou-se por 1 diária em jan. de 2024
Resposta de Afiq em 3 de fev. de 2024
Dear John, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more memorable experience with us. Regards, Muhammad Afiq – Duty Manager.