4/10 - Insatisfatória
Sandro
28 de nov. de 2025
Pontos negativos: Serviço e funcionários e comodidades
Pros:
Checkin was brainless, passport check and card pickup, it lasted 3 minutes. But I was lucky that someone was there.
Internet is excellent.
The view from the bedroom is nice.
Cons:
BED is the major issue in this hotel, it is terrible, hard like wood, I had awful night sleeps every day, I asked a pillow top which they didn't have, asked for a blanket to make more comfy, that hardly helped.
Towels, since checkin we had one big towel, every day I had to ask for another (we were 2) every day they cleaned the room they left one and removed the other, last day I was so annoyed that I gave up calling desk and we shared a towel. My wife asked for a towel one day and was confronted with: “you already have a towel.” Language barrier aside, that’s downright rude, it’s your mistake to begin with.
Hotel lobby is non-existent, no chairs, just a sorry microwave and a tiny sound system, many times not even the clerk was there just some guests waiting to be taken care of not knowing if they were on right place. Don’t expect much help from the staff, they barely speak English.
Avoid this place.
Sandro
Hospedou-se por 5 diárias em nov.. de 2025
