2/10 - Terrível
Theresa
Viagem a dois
25 de fev. de 2026
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
When we first arrived, we noticed a blood stain on the fitted sheet. We let the staff know and the young lady with the glasses was very apologetic and and helped us change rooms. We then paid extra for a bigger room. That night my husband showered in the bathroom and he said the water was not draining while he showered. The sink also filled up with water and did not go down well when we washed our hands. When we were out the next day we tried calling the hotel many times but did not get an answer. When we finally got a hold of someone, they said they would take a look. When we got back we went to the front desk and let them know we called about the draining issue. He said it had been taken care of. When we were in our room I had curling sounds from the drain for the next couple of hours. We ended up staying two nights at this hotel when we booked for seven days and went to a different hotel, which we had to pay extra for. We did not feel comfortable. FYI- my husband and I got only one room key. When we asked for two, the man said no it’s our policy to give only one. We asked if we could buy a second he also said no. My husband and I had to do a lot of coordinating because of this.
Theresa
Hospedou-se por 7 diárias em fev. de 2026
