The Gould Hotel é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade. É cobrada uma taxa de USD 50 por acomodação, por estadia. Isenção de taxas para cães-guia. Pode haver algumas restrições. Entre em contato com a propriedade para saber mais.

Quanto custa o estacionamento em The Gould Hotel?

O estacionamento sem manobrista é grátis nessa propriedade.

Qual é o horário de check-in em The Gould Hotel?

Horário de início do check-in: 15h. Horário de término do check-in: meia-noite.

Onde fica The Gould Hotel?

Em Seneca Falls, este hotel fica a alguns passos de National Women's Hall of Fame, Seneca Museum of Waterways and Industry e Lake Hiddenwood State Park. Women's Rights National Historical Park e It's A Wonderful Life Museum também ficam a 5 minutos.

The Gould Hotel: Preços, promoções e comentários

10/10 - Excelente

Paula, Kenmore

Viagem a dois

6 de set. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Great staff. Beautiful room.

Hospedou-se por 2 diárias em ago. de 2025

2/10 - Terrível

Vivian

Viagem a dois

3 de set. de 2025

Pontos positivos: Serviço e funcionários

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade

Flies and lies! Hello Expedia Customer Service, I have been a loyal and faithful client with Expedia for many years, and my husband and I recently booked a stay at The Gould for a Labor Day getaway. While I want to acknowledge that the customer service from Terrie was excellent she was helpful, attentive, and doing her very best the overall condition of the hotel was one of the worst experiences I have ever encountered. It’s was like staying at a bates hotel. From the moment we entered our room, the issues began. The wall light switch did not work, forcing us to use the flashlights on our phones just to find our way. The couch and pillows were run down, torn, and in unacceptable condition. When we inquired about the restaurant and bar, we were told they had been closed since July, but that was misleading. In fact, many of the amenities advertised online were either unavailable or inaccurately represented. It became clear that the photos and reviews we saw online were from previous ownership and did not reflect the current reality. The shower and toilet were not properly cleaned, towels had stains on them, and we even found hair left behind from previous guests. The furniture was broken, the air conditioners were taped up, and our bathroom had no window treatments, leaving us without privacy. There were no rugs on the floors, and overall the room felt neglected and unsanitary. The Tv was crocked on the wall. Breakfast was equally disappointing, Flies and lies served us.

Hospedou-se por 2 diárias em ago. de 2025

8/10 - Boa

Peter

Viagem a dois

2 de set. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

The room was very nice. It has a very modern design for a historic hotel. We were on the first floor on the street side and it was very noisy from street noise. The hotel should consider some form of sound proofing. Otherwise, a very nice place.

Hospedou-se por 2 diárias em ago. de 2025

6/10 - Ok

Jason

Viagem em grupo, Viagem a dois

1 de set. de 2025

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade

I wanted to like this place however for the price, there were just so many little things that should be done to make this a nicer place. The ceiling of our room had a lot of cobwebs, the windowsill in the room was covered in dust, windows to the entire property need to be cleaned, the stairwell carpet had not been cleaned in quite a while, I don’t think our room was swept out, the shower “amenities” were tiny and branded by Best Western, the breakfast was everything from Aldi, the restaurant and bar are non-operational, no fridge even though our friends’ room did have one at the same price point…these all seem trivial, but at $275 a night, it’s just a ripoff. Will book a hotel in Geneva or at the casino next time we are in the area.

Hospedou-se por 2 diárias em ago. de 2025

2/10 - Terrível

Shadi

Viagem a dois

1 de set. de 2025

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

I would not recommend staying at this hotel. Dated, barely maintained rooms and facilities. Mattress was in poor shape, and caved in. No maid service, even when we explicitly requested it for just one of our three days and were told our room would be cleaned. Room was not even supplied with adequate toilet paper. Fitness room was not clean, with no wipes and other trash not addressed. There is seemingly only one full-time employee who is responsible for the entire operation, and who we were told worked all weekend with almost no help. Moreover, despite calling several times ahead of our stay regarding the status of the hotel restaurant and bar, and being told the bad would be open during our stay, both were still closed. Totally deceptive operation and complete lack of transparency. Really awful.

Hospedou-se por 3 diárias em ago. de 2025

4/10 - Insatisfatória

Mark

Viagem com a família

31 de ago. de 2025

Pontos negativos: Comodidades

Short staffed, below average hotel that could be better.

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Kristin

31 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

The hotel has been nicely redecorated (not my type of style but clean and refreshing) but because it is an old building I believe sound blocking insulation is lacking. My room was noisy from the street and the room above me. Parking was out back which was inconvenient for unpacking on arrival and when leaving. The room amentities were decent but it was lacking a refrigerator which has become an expected amentity for me.

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Stephen

31 de ago. de 2025

Pontos positivos: Limpeza e condições e instalações da propriedade

The front desk lady who greeted us was grumpy and not very friendly.

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Stephen

Viagem a dois

29 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

Convenient location with lots to do at the north end of the Finger Lakes. Included breakfast was minimal. Updated bathrooms. No restaurant on site. Decor was dated and tired.

Hospedou-se por 2 diárias em ago. de 2025

2/10 - Terrível

Sharon

Viagem em grupo

28 de ago. de 2025

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

The property is in a good location, but that's the only good thing about it. The desk is often unmanned, the lobby and corridors have a strange odor, and nothing could be done to change the temperature in our room (it was freezing). The breakfast was inadequate. The restaurant is never open and their is no live music, although both are advertised on their website. There was a gas leak that caused the hotel to be evacuated while the fire department and gas company responded. Upon reentry, the odor of gas was overwhelming, in the lobby, the corridors and our room. We were told we would be refunded if we chose to check out at that time. The owner refused to follow through with the refund, and the manager quit. AVOID THIS PROPERTY!!

Hospedou-se por 3 diárias em ago. de 2025

8/10 - Boa

Jennifer

28 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Lovely older hotel in a great location. I didn't love the remodel (a bit cheap and the modern art does not fit with the history of the property). The tv was impossible to watch due to difficulty figuring out the channels / remote. The hotel is clean and the staff is friendly. Breakfast, not so great.

Hospedou-se por 2 diárias em ago. de 2025

6/10 - Ok

Barbara

Viagem a dois

28 de ago. de 2025

Pontos positivos: Limpeza e condições e instalações da propriedade

Pontos negativos: Comodidades

This hotel is right across the street from the Women's Rights National Historical Park, on the main shopping and dining street of Seneca Falls. The hotel is very clean and well maintained but it is old. Our room was small. It felt like a historical property. No dressers except for 2 drawers hidden in the closet. Breakfast was included but unimpressive. Very low budget operation. Instant oatmeal. Cream cheese was a brick that everyone shared with a common knife. One guest was blowing his nose nearby. This is unacceptable. No orange juice. Milk poured from a common pitcher, very slowly. One person at the front desk who seemed to be doing double duty in the dining room and kitchen, leaving the front desk unattended periodically. They ran out of cups and it took awhile to replace them. The bed was very good. The bathroom was very clean but no counter space to put your toiletries on. There is a pizza restaurant next door and others nearby. Overall, I would have moved on to our next destination that night if I were to plan this trip again.

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Samantha

27 de ago. de 2025

Pontos positivos: Limpeza e serviço e funcionários

Hospedou-se por 1 diária em ago. de 2025

10/10 - Excelente

Willem, Shirley

Viagem com a família

27 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Conveniently located in center of town with shops and restaurants at walking distance. As a consequence, there’s quite a bit of street noise. Eat plugs drown it out. Rooms and beds are comfortable. Friendly staff. Good value for money.

Hospedou-se por 1 diária em ago. de 2025

4/10 - Insatisfatória

Ioannis

Viagem com a família

26 de ago. de 2025

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

My room's bathroom was with mold on the tiles, the room never fixed by room service until 6pm after that i put "dont disturb" on the door. The breakfast was very poor and at 9 am most of the items was finished and never replaced.

Hospedou-se por 2 diárias em ago. de 2025

8/10 - Boa

Sabeeh

Viagem a dois

25 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e comodidades

Hotel was good. Not as premium as the reviews made it out. But overall good experience.

Hospedou-se por 1 diária em ago. de 2025

6/10 - Ok

Kelly

Viagem a dois

25 de ago. de 2025

Pontos negativos: Comodidades e condições e instalações da propriedade

We booked this hotel based on amenities. When we arrived, we were disappointed to find the restaurant and pub closed due to new management. The staff was polite, but there seemed to be one staff member on duty at a time. At times, there was no one at the front desk. The room was clean. We stayed for three nights and had to request a room refresh which was basically just fresh towels. The bed was okay, but outside noise came easily through the old windows. We were kept awake by the beeping sound of the walk/don't walk signal and traffic. The location is a +. We paid in full through Expedia, and the hotel charged my card for the stay as well. I am still trying to get that resolved. I would not recommend this hotel under current circumstances.

Hospedou-se por 3 diárias em ago. de 2025

10/10 - Excelente

Shealyn

Viagem a dois

18 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

Great ceteral spot in the middle of senneca falls! Hotel was clean and staff was friendly.

Hospedou-se por 2 diárias em ago. de 2025

10/10 - Excelente

Jennifer

Viagem a dois

17 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade

We loved this quaint little hotel! Very clean, comfortable bed, quality beddong and towels. Front desk guy was super helpful with suggesting stuff to do in the area. Only downfall, no mini fridge in the room. We will definitely be back! Thanks!

Hospedou-se por 2 diárias em ago. de 2025

8/10 - Boa

Sarah

16 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

James

16 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

It's a beautiful, comfortable place to stay

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Rodney

14 de ago. de 2025

Pontos positivos: Limpeza e condições e instalações da propriedade

Hospedou-se por 1 diária em ago. de 2025

8/10 - Boa

Jennifer

13 de ago. de 2025

Hospedou-se por 1 diária em jul. de 2025

6/10 - Ok

JAMES

Viagem com a família

13 de ago. de 2025

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

LOBBY AND RESTAURANT ARE COMPLETELY CLOSED DOWN AS THE OWNERSHIP CHANGE TRIES TO GET A LIQUOR LICENSE

Hospedou-se por 1 diária em ago. de 2025

6/10 - Ok

Carol

Viagem a dois

12 de ago. de 2025

Pontos positivos: Serviço e funcionários

Pontos negativos: Comodidades

New owners are trying to make it nice but it needs lots of work. Restaurant/bar was closed due to no liquor license yet. Our room was ok. Happy there was no carpet. There was also no mini fridge or microwave. Found someone’s make up brush under the open sink. There was no hand soap in the room, only 2 little mismatched bottles, 1 conditioner, 1 shampoo. The air conditioner was covered in black mold but was high up on wall so we couldn’t reach it to clean it. Bed and pillows were clean and comfortable. Not enough amenities for that price point.

Hospedou-se por 1 diária em ago. de 2025

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9,4/10

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