4/10 - Insatisfatória
Pooja
Viagem a dois
27 de fev. de 2026
Pontos negativos: Comodidades e condições e instalações da propriedade
Seiryu Villas is well located in central Seminyak and the private villa layout is visually appealing. The concept of a private pool and open-style bathroom creates a pleasant and attractive space, and the location makes it convenient to explore nearby shops and restaurants.
However, our overall experience did not reflect what we would expect from a property positioning itself as five-star. While the villa design is attractive, the level of service and maintenance did not meet the standard we experienced at other properties during our Bali trip.
We encountered maintenance issues that were not properly resolved, and communication regarding breakfast options was unclear. Additionally, the presentation and professionalism of staff did not align with what one would typically associate with a five-star establishment.
It is also important to note that the property does not have an on-site restaurant, which may be relevant for guests expecting full-service hotel amenities. Some facilities or elements shown in promotional materials were not available during our stay, which led to a difference between expectation and reality.
Seiryu Villas may suit travellers seeking privacy and a central Seminyak location, but those expecting comprehensive five-star service and facilities may wish to consider this carefully.
Pooja
Hospedou-se por 2 diárias em fev. de 2026
