4/10 - Insatisfatória
Natasha M.
22 de jan. de 2025
Pontos negativos: Limpeza
A Mixed Bag: A Review from 6 Friends
During our recent stay at the villa, we enjoyed some positives but faced several negatives. We were charmed by the cute lizards and appreciated the villa's layout for our group, particularly the outdoor area and pool. The location was convenient for laundry and dining, and we liked the in-villa massage services.However, our experience was marred by issues. The house wasn’t ready when we arrived, the main door felt insecure, and we encountered electrical problems. Communication with the host and housemaid was frustrating as our messages went unanswered for weeks. The airport transfer we arranged only accommodated three people, forcing us to make last-minute changes. We also dealt with a lack of clean towels, slow responses to requests for essentials, and a pool that was smaller and dirtier than advertised.Cleanliness was a major concern, especially in the bathrooms, which had mold and ventilation issues, along with a clogged shower in room 2. The outdoor kitchen attracted pests, and we received dirty sponges for cleaning. Overall, while there were enjoyable aspects, the numerous inconveniences and cleanliness issues detracted significantly from our experience.
Natasha M.
Hospedou-se por 5 diárias em dez. de 2024