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Avaliações de VIP Hotel Segamat

3.5 out of 5
VIP Hotel Segamat
Highway 1, Jalan Buloh Kasap, Segamat, Johor

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 16 de 49 avaliações" "
Nota 8 - Boa. 21 de 49 avaliações" "
Nota 6 - Ok. 9 de 49 avaliações" "
Nota 4 - Insatisfatória. 3 de 49 avaliações" "
Nota 2 - Terrível. 0 de 49 avaliações" "

8,2/10

Limpeza

8,2/10

Serviço e funcionários

9,2/10

Comodidades

8,0/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Nor Laili

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall, satisfied.
Hospedou-se por 2 diárias em set. de 2023

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2022

8/10 - Boa

Tan Yin

Hospedou-se por 1 diária em set. de 2022

6/10 - Ok

Jee Ann

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
House keeping missed out my room in one of the 5days stay.
Hospedou-se por 5 diárias em jan. de 2021
Resposta de Nurul em 18 de jan. de 2021
Dear valued Guest, Thank you for your comment. We are very sorry for your bad experience. We will take appropriate action to address the problem your raised in relation to housekeeping & prevent future occurrence. Warm Regards Nurul Senior Front Office Asst

6/10 - Ok

Viajante verificado

Viagem de negócios
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Ok
Would be better if breakfast is available
Hospedou-se por 3 diárias em jan. de 2021
Resposta de Nurul em 18 de jan. de 2021
Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, Dear Valued Guest, Thank you for your feedback. Please do not hesitate to contact our Management for further improvement of our hotel facilities. For your info, VIP HOTEL Segamat always practice valued for money, relax & comfortable stay. Therefore, we are sincerely apologize for any inconvenience caused. Thank you & Warm Regards, VIP Hotel Management

6/10 - Ok

Cheah chin thai

Viagem de negócios
Pontos negativos: Serviço e funcionários
Terrible service.
Basically this hotel lobby had no air con and being open door widely big dirty leaf and dust is flushing in. Room do have some smelly and no sanitizing. Worst is cleaner will open your door go in your room in morning even you not check out and indicated "Do not disturb". When i try to put this complaint to lobby the staff react like nothing, told me was accident that all her reaction. i dun see feeling sorry as i was shock by thier staff who rush into my room.
Hospedou-se por 1 diária em nov. de 2020
Resposta de Nurul em 17 de nov. de 2020
Dear valued Guest, Thank you for your comment. Please allowed us to apologize for your inconvenience experienced during your stay with us. We have acknowledged & definitely will take serious action regarding this matter. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

10/10 - Excelente

Muhammad

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfy & nice
Very nice & comfort hotel in a small town.. Felt like stay in 4-5 star hotel.. Food was good & friendly staff.. Only the air conditioning in my room is not too good even already serviced by hotel technician..
Hospedou-se por 2 diárias em mar. de 2020
Resposta de Nurul em 22 de abr. de 2020
thank you for choosing our hotel, we are very happy to receive your review. please do not hesitate to stay at our hotel for the future ..

4/10 - Insatisfatória

MUHAMMAD FIRDAUS

Hospedou-se por 2 diárias em dez. de 2019

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect!
Really recommended! Perfect like 5 star hotel
Hospedou-se por 1 diária em dez.. de 2019
Resposta de FIDA em 10 de dez. de 2019
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

10/10 - Excelente

KENG SENG

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very good
The room is clean and tidy. Surrounding area is pleasant. Breakfast is good especially the chicken curry and the nasi lemak.
Hospedou-se por 1 diária em dez.. de 2019
Resposta de FIDA em 10 de dez. de 2019
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

8/10 - Boa

SK, Petaling Jaya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel - value for money! Wished the gym would be accessible 24 hours for hotel guests. I was informed that it opens at 8am on Sunday.
Hospedou-se por 1 diária em nov. de 2019
Resposta de FIDA em 10 de dez. de 2019
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

10/10 - Excelente

Michelle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overall, is a worth of money stay!
In such a small town, I am pretty impressed by how the hotel was being maintained and they even have a swimming pool which kids enjoyed very much! The family suite we took was huge and able to accommodate at least 4 pax, since it comes with 1 Queen size bed and 2 single beds. Breakfast was decent, and nothing to complain. The only thing is lift is small, but since is a small hotel, i think is decent.
Hospedou-se por 1 diária em out. de 2019
Resposta de Fida em 17 de nov. de 2019
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

6/10 - Ok

Goh

Pontos positivos: Serviço e funcionários
No battery at the safe? Breakfast is too simple and limited variety with compare with the room rate - rm224+10??? In this small town
Hospedou-se por 1 diária em set. de 2019
Resposta de Fida em 17 de nov. de 2019
Dear valued Guest, Thank you for you review and we will look into it and improved our service for our guest satisfaction. Thank you for staying with us. Warm Regards VIP Hotel Management

6/10 - Ok

Ghazali

Hospedou-se por 1 diária em set. de 2019

8/10 - Boa

Azlina, Johor Bahru

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Facility and easy excess to go other place.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Fida em 17 de nov. de 2019
Dear Valued Guest, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

8/10 - Boa

Wan Yi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Better than expectation
We have booked 3 rooms for a total of 6 people. One room was described as 1 big queen bed plus 1 single bed. To our surprise, there were a total of 3 beds in the big room. The rooms and washrooms were clean. Not much choice for breakfast but still acceptable for a hotel in a small town. The swimming pool is very big and also out of our expectation. Front desk staff are very nice.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Nurul & Mira Lee em 24 de ago. de 2019
Dear Mr/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Hotel Management

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em ago. de 2019

6/10 - Ok

Irene

Hospedou-se por 1 diária em jul. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jun. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The Best Hotel in Segamat
Availability is good. I booked the room (a family room) a few hours prior to check-in. Room is a good standard. I was expecting beds for 3 adults in the room but was pleasantly surprised to find there are 4. Location is good as it is close to where I wanted to be for this visit. A good restaurant is nearby (Anjung Seafood). Onsite car parking is aplenty and easy to secure one. Buffet breakfast is good too with unique menu (lodeh) not found at other hotels. Common areas are well maintained. I think this is the only hotel in Segamat with a pool. I requested for a late check-out (30 minutes) and this was granted with compliment. Staff at the hotel are very friendly. Overall, I think this is the best hotel in Segamat.
Hospedou-se por 1 diária em abr. de 2019
Resposta de Afiq em 5 de mai. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em abr. de 2019
Resposta de Afiq em 5 de mai. de 2019
Dear valued Guest, We good to hear that you had a good stay here in VIP HOTEL Segamat. However, we apologize for the inconvenience that your experienced during your stay & we will do our level best to rectify the problem. Thank you & Warm regards, General Manager

8/10 - Boa

Norimah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good stay
Hospedou-se por 1 diária em abr. de 2019
Resposta de AFIQ em 29 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

10/10 - Excelente

D

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel room look very new cleanand the facilities also very good..
Hospedou-se por 2 diárias em abr. de 2019
Resposta de AFIQ em 29 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2019
Resposta de AFIQ em 29 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

10/10 - Excelente

Zarina, Klang

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy access and very clean
Hospedou-se por 1 diária em abr. de 2019
Resposta de AFIQ em 29 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2019
Resposta de AFIQ em 5 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em mar. de 2019
Resposta de AFIQ em 5 de abr. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, VIP Management Sdn Bhd

6/10 - Ok

Viajante verificado

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Staff need to attend hospitality course...very poor communication with in house guest...
Hospedou-se por 1 diária em fev. de 2019
Resposta de Afiq em 8 de mar. de 2019
Dear Mr/Mrs….. Thank you for your comment. Please allowed us to apologize for your inconvenience experienced during your stay with us. We have acknowledged & definitely will take serious action regarding this matter. Hope to see you again. Thank you & Warm Regards, General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
One of the few new hotel in segamat
Hospedou-se por 1 diária em dez.. de 2018
Resposta de AFIQ em 15 de jan. de 2019
Dear Mr/Mrs/Ms, Thank you for your valued feedback. On behalf of VIP Hotel Segamat Management & Team, I would like to extend our thanked you for the good comment. We are really happy to hear from you that you are really happy to stay with us and hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you & Warm Regards, General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Review
Overall nice, except the bathroom will b a little too bright during morning bath due to transparent window.
Hospedou-se por 1 diária em dez.. de 2018
Resposta de AFIQ em 15 de jan. de 2019
Dear valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and rectify the problem. Hope to see you again. Thank you & Warm regards, General Manager

6/10 - Ok

Viajante verificado

Hospedou-se por 1 diária em nov. de 2018
Resposta de AFIQ em 15 de jan. de 2019
Dear valued Guest, Thank you for your feedback. Our team will definitely look into area to improve and rectify the problem. Hope to see you again. Thank you & Warm regards, General Manager

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em set. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Valuable Guest, Thank you for your review. We hope you had a great experienced while staying at our hotel. It is our pleasure to having you as our guest again in future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Valuable Guest, Thank you for your review. We hope you had a great experienced while staying at our hotel. It is our pleasure to having you as our guest again in future.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Valuable Guest, Thank you for your review. We hope you had a great experienced while staying at our hotel. It is our pleasure to having you as our guest again in future.

8/10 - Boa

MOHD ZAMRI HASAN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
penginapan yg selesa dan berpatutan harga
Hospedou-se por 1 diária em set. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Guest, Thank you for your review. We hope you had a great experienced while staying on our hotel. It is our pleasure to having you as our guest again on future.

8/10 - Boa

Viajante verificado

Nreakfast was terrible.....nothing replenished at all. Nothing to eat
Hospedou-se por 1 diária em ago. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Valuable Guest, On behalf VIP Hotel Management, we were very sorry about your unpleasant experienced while staying at our hotel. We will take this issue seriously and improves our service in all aspects. We will waiting for your next trip on staying at our hotel on future. Thank you!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Nice hotel
Hospedou-se por 1 diária em ago. de 2018
Resposta de Afiq em 24 de set. de 2018
Dear Guest, Thank you for staying at our hotel. We hope you had a great experienced and we will always welcoming you to come again soon.

8/10 - Boa

Viajante verificado

Hospedou-se por 1 diária em jul. de 2018

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly staff, fast check in, room is clean. Value for money.
Hospedou-se por 2 diárias em jun. de 2018

6/10 - Ok

Mun

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 1 diária em jun. de 2018

10/10 - Excelente

Mohamad

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant hotel in town
For the past 3 years, this hotel is our favourite. Thank you very much to the staff, they are very accommodating and our stay here was very pleasant.
Hospedou-se por 2 diárias em abr. de 2018

10/10 - Excelente

Ishak

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Nik Mohd Syazwan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
We arrived late at night and check in was fast and uneventful. However, my daughter had hives the next day morning after sleeping on a makeshift bed in the family suite. We suspected that the mattress may not be clean. But there is no proof. The poor girl had to suffer the agony of hives for the next few days and it totally ruined her holiday.
Hospedou-se por 1 diária em mar. de 2018

10/10 - Excelente

En Haur

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2018
Resposta de Muhammad Afiq em 10 de mar. de 2018
Dear guest, Warmest greetings from VIP Hotel Segamat Johor! Thank you for making VIP Hotel your preferred choice of accommodation in Segamat. Your support is truly appreciated as we strive to continuously meet your expectations. We are very pleased to heard you are having a great time while staying at our hotel. It is a pleasure for having your visit at our hotel in the future.

8/10 - Boa

Dyana

Pontos positivos: Serviço e funcionários e conforto do quarto
Pleasant stay
I booked 7 rooms recently.overall is okay but some of the rooms (2-3rooms) has some problems with flooded toilet area, cloged.overall is ok.
Hospedou-se por 1 diária em mar. de 2018
Resposta de Muhammad Afiq em 10 de mar. de 2018
Dear guest, Warmest greetings from VIP Hotel Segamat Johor! Thank you for making VIP Hotel your preferred choice of accommodation in Segamat. Your support is truly appreciated as we strive to continuously meet your expectations. We are very sorry for all the problems while you are staying at our hotel and it will be our priority to look forward to solve the problems. It will be our pleasure to having your visit at our hotel in the future.

8/10 - Boa

SITI

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto