Hotéis perto de Secret Harbour Beach

"Close to the ferry and Secret Harbour."

"Minha experiência de check-in neste hotel foi extremamente decepcionante e muito aquém do padrão esperado de um Ritz-Carlton. Chegamos ao hotel por volta das 10h30 da manhã e, desde o início, o atendimento foi desorganizado e pouco acolhedor. Não havia ninguém para auxiliar com as malas, e a comunicação da equipe foi falha durante todo o processo. Apesar de termos uma reserva regular de uma diária , ficamos sem acesso ao quarto até aproximadamente 19h, sem explicações claras ou qualquer...

"The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed."

"Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage"

"It’s always a treat to stay at the St John Inn, and a good deal, too. One of our favorite places in Cruz Bay!"

"Bare minimum, tight wade, 1 roll of TP, 5 sheets of paper towel. Needed a good cleaning or maid to come and really get it up to par. It was like I stayed at a friend's house and they gave me thier sons room to sleep in. So weird."

"Poor customer service from staff"

"No WiFi in room Constantly going to the office to ask for supplies Roaches Need sheet had stains"

"I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food."

"This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area."

"Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!"

"I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶"

"It’s a stunning, unique hotel. One great way to keep the wrong people from visiting? Tell them that there are no televisions in the rooms! From my perspective, that’s a big plus! And it signals that this hotel, combines luxury, history, and is aimed at the type of traveler who did not come to watch TV.."

"As pessoas que trabalham nesse hotel fazem total diferenças. São educadas e dispostas a te ajudar. "

"When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience."

"The property is amazing! A little tough to find from the main road but nonetheless beautiful and peaceful!"