4/10 - Insatisfatória
David W.
11 de jun. de 2025
Disappointed and Frustrated with Our Stay – Would Not Recommend
We were really looking forward to our vacation, but unfortunately, this rental did not live up to expectations. When we arrived on Thursday, May 22nd, we discovered the air conditioner was not working—a huge issue in the warm weather. To the owner’s credit, a repairman was sent out that same day to fix it, which we appreciated.However, things quickly went downhill. On Friday morning, we noticed a leak in the ceiling of the family room. It was obvious this wasn’t a new issue, as there were visible signs it had happened before. We traced it to the Master bathroom, which was leaking. We immediately contacted the owner, but this issue was never addressed, and as a result, the Master bathroom was completely unusable for the remainder of our stay, which ended on Sunday, May 25th.In addition, one of the other bathrooms had a toilet that would not flush properly—it required jiggling the handle multiple times to get it to work. And the porch screen door was broken, completely off the tracks and unusable.Given all of these issues, especially the unresolved plumbing problem that left us without use of the Master bathroom, we feel this rental was misrepresented and not properly maintained. We were extremely disappointed in the quality and believe a refund is warranted. We are requesting a full refund of the monies paid for this stay.We cannot recommend this property and hope the owner takes steps to correct these ongoing problems for future guests.
David W.
Hospedou-se por 3 diárias em mai. de 2025