2/10
-5 stars if we could. Upon arrival the place didn’t seem to be cleaned at all. It was actually DISGUSTING. Kitchen, fridges, floors, webs everywhere, and the sheets had a stench. We are being charged a 300 cleaning fee and so I assume the previous party were charged the same. Hard to justify the cleaning fee we are paying if its not going to be cleaned after us and this is just the tip of the iceberg.The BBQ grill was weak (200 degree Fahrenheit maximum). The fridges were not only dirty as I had mentioned but they weren't keeping our food and drinks cold. We had to put everything in the freezer to try and keep everything from spoiling. Even our butter was semi liquid being kept in the freezer. Worst of all was the A/C did not work. We had a party of 13 including many children and it was even hard to sleep at night with the house being 28 degrees celcius with all the windows open.The coach house was littered with bugs, webs and dust. The vacuum cleaner they had in the house did not work so cleaning was a challenge although we are paying a cleaning fee.Last but not least the host was responsive for the most part until we told them the A/C was not working and they sent a technician that could not fix it for us. After that last message that we had to suffer for the rest of our trip the host remained unresponsive.
Heidi L.
Hospedou-se por 2 diárias em jun. de 2025