Dear Renata Thanks for take the time and give us your valuable comment

Dera Mrs Sophia Greetings from Secrets Papagayo Thanks for your recent stay and fr take your time and give us your valuable comments, We hope to have you here again soon

Greetings from sunny Costa Rica! It is a pleasure to read through such a detailed overview of your visit to Secrets Papagayo . We sincerely appreciate the time invested on writing this review. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. We truly hope you can give us the opportunity to host you again in the future so we can offer you the truly remarkable experience that you deserve. Please do not hesitate to contact us personally prior your arrival, we will be happy to assist you. Sincerely, Marcela Zúñiga Social Media Coordinator

Hola Patricia, Thank you for taking the time to let us know about your experience. We feel honored to know that you had a delightful time with us. Warm Regards,

Hola James, We are happy to know that the combination of a tranquil atmosphere, gastronomy and hospitality made your stay memorable.We will be thrilled to receive you again,

Hola Lori, It is a pleasure to greet you. We are glad to know you enjoyed your stay with us. Sunny Regards,

Hola Dennis, Thank you for your visit and for rating us. Warm Regards,

Hola Stephen, Thank you for taking the time to leave us a review and for choosing us. Warm Regards,

Hola Joshua, Thank you for your visit and review. We hope this is not the last time you visit us. Warm Regards

Hola JenniferThank you for letting us know what you consider to be our strengths and weaknesses during your experience. It is very important for us to hear the opinions of our valued guests. We will take your feedback into account.Please note that all beaches in Costa Rica are public. However, our resort is located in a secluded area, which provides exclusive access to our beach.Best Regards,

Hola Daniel Thank you for your visit and your review, and an apology for any circumstance that was less than you expected.

Hola David, We are thrilled that you enjoyed your time at our Resort, and we sincerely hope to welcome you back soon for another memorable experience.Warm Regards,

Hola Christine, Thank you for rating us and for your visit. We apologize for any discomfort you might felt during your stay.

Hola Kelsey, Thank you for taking the time to leave us a review. If there's anything we can do to make your next visit even more delightful, please don't hesitate to reach out.Best Regards,

Hola Ann Thank you for your review and visit!We look forward to receiving you again.

Hola Alison, Thank you for your visit and review.

Hola Dih, We are absolutely sorry that you end up not loving our Resort, certainly, this is a must for us. We want to let you know that all your comments were passed on to the corresponding departments. We are happy that you enjoyed the food. Our beach has black sand due to volcanic reasons and can appear somewhat "muddy" closer to the shore because of its color. We also want to let you know that for our guests who have a special mobility necessity, we have measurements to make their stay more comfortable. It is also important for us to explain that our restaurants work under no reservation and just in order of arrival, we apologize for any inconvenience you might have experienced with this matter. A sincere apology on behalf of our whole team. We hope that maybe in the future we can receive your visit again.

Hola Melanie, Thank you for letting us know about your experience, we hope we will receive your visit again in the future.

Hola Paola, Muchísimas gracias por tomarse el tiempo en dejarnos saber sobre su experiencia. Le esperamos de nuevo!

Hola Shelia, Thank you for letting us know your perspective on such important subjects. Knowing what our guests feel and think during their stay is extremely important as it helps us assess what can be improved. We would like to clarify that in case we receive a guest with physical limitations, we have a protocol to make their stay as inclusive as possible, for example, we use rooms closer to the main area, and with fewer stands.We want to apologize about the transfer situation, we will pass on your comments and check on them.We love to know that you enjoyed the scenery that features our Resort and the Costa Rican exuberant greenery!

Hola Brittney, Thank you for letting us know about your experience, we are glad that you recommend our place for future couples visiting us. We hope is not your last visit to our property.

Hola Lynasia, We are more than glad to read this review and share it with our team, this is what motivates us to keep delivering the best of us to our dear guests. Every word is valuable to us, thank you for sharing. We will be happy to receive you again in the future.

Hola Riki, Thank you for letting us know about your experience at our Resort. You can also let us know and give us more details about the issues you experience with our staff, excursions, or other circumstances. Currently, AMSTAR DMC is our official tour operator, they have different tours available for our guests and we have 7 restaurants and different cuisine events during the week. We hope despite what you mention you can visit us again in the future.

Thanks.

Hola Jeanette, Thank you for your kind review and informing us about these important details with our staff. Your comments were passed on to the corresponding departments. An apology for any uncomfortable moment you experienced with us. We hope to receive you again in the future.

Hola Robin, Thank you for taking the time to leave us your opinion and visit. We look forward to receiving you again.

Hola Marcus, Thank you for your review and visit. We hope we will receive you again in the future.

Dear guest, We are glad that our Resort was up to your expectations. Unfortunately, you need a doctor's prescription to access Advil in Costa Rica, therefore we cannot sell it freely. We hope you will revisit us in the future.

Hola Adam, Firstly, thank you for your sincere review, we are pleased that you enjoyed how secluded our property is and the essence of the resort. We have a 24/7 hour shuttle service because we are aware that not all of our guests enjoy or can walk around the resort. Thank you for pointing that out. We are sorry about the ants, we are in a tropical environment, therefore any trace of exposed food can attract them. We make sure to give immediate solutions whenever something of this nature happens. We hope to receive you again in the future.

Dear Ewelina,Thank you very much for your comentary, hope to see you soon.best regards

Hola Christine, Thanks for taking the time in giving us your feedback. It is important for us to know about our guest's experience. A sincere apology from our team. We are so glad you consider visiting us in the future. You are more than welcome!

Hello Amir, It is a pleasure to greet you, thank you for taking the time to let us know your opinion. First of all, we would like to offer a sincere apology for the points you mentioned that caused your experience to be less than optimal. For us, it is of utmost importance that each of our guests has the best time in our Resort. We want to let you know that the comments you share with us will be forwarded to each of the supervisors in the areas you mention. We are glad you were able to enjoy the location and the beach. On our behalf, we once again offer an apology and hope that perhaps you will reconsider visiting us again in the future.

Hola James, Thank you for taking the time in giving us a review!

Hola Marcos, We hope everything about your experience was perfect.

Hola Carlos, Thank you for taking the time in leaving us a review. We are glad to know that your experience met your expectations. We hope you will revisit us in the future!

Hola Rodrigo, Thank you for letting us know and taking the time in leaving us a review. We want to express an apology in case any noise close to you was unpleasant.

Dear Jessica, thank you very much for your comentary. We are happy to know you had a wonderful time here at your home away from away. Hope to see you soon.

Dear AJThank you very much for your comments, you hope to see you soon.best regards,

Dear Noe LorenzoThank you very much for your comment, hope to see you soon, best regards

dear Rebecca,thank you for your calification, hope you see you soon.best regards,

Dear Craig,Thank you very much for your calification; we hope you see you soon.best regards

Dear Mike, thank you for your valuable comment.best regards

Dear Kelly,thank you very much for your calification, we hope you see you soon.