Iâve booked a very expensive room rate 1 k/night and when we were there, it costed 3 times less. This is unacceptable! The room is a small house (Villa Ariadne), with a pool inside. It has an incredible strong chlorine smell, that caused me a huge allergy crisis; I had to take antiallergic pills to treat it. We've booked 3 nights, and I've tried to cancel the 2 other nights because of the chlorine smell, but they didn't allow it. I've talked to a lady at reservation center that was extremely rude, and the only thing she could repeat was: you have a non refundable reservation, I'll not cancel. Yeah, but I didn't expect to be in a place that smells chlorine 24h/day. The "room" has zero privacy. It's at the same level of the street where people stop to take pictures of Caldeira view. Once you ar at your balcony, it willalways have someone at the street looking at you. Not mentioning the stairway has no handrail, it very dangerous!
