Hotéis perto de Santa's Village ON

"Room was clean and recently renovated"

"Breakfast room was not properly attended to"

"The stay was comfortable, as expected. Brian at the front desk was very helpful and assisted me in reserving the best room. However, housekeeping needs to be a little more vigilant. Some of the dishes were not properly cleaned and had been left dirty inside the dishwasher. Additionally, someone had cut a plastic bottle and left it inside the dressing cabinet in my son’s room, which unfortunately went unnoticed by housekeeping. Overall, we loved our stay. The property is beautiful, and we...

"Hotel simples mas como estavamos de passagem atendeu. Recepcao demorou para localizar nossa reserva feira pelo hotel.com. Tivemos que ligar na central 0800 do hotel.com no Canada mas a espera foi longa na linha... "

"This is the second time staying at this location and my family absolutely loved our mini vocation. We cooked meals, enjoyed peace and quiet of the lake. We are planning our stay for next yr for sure. The staff were so pleasant to talk to and met any of requests and answered any of questions with a friendly smile. I can't wait for our next stay at the Pinedale Inn."

"New hotel in a very convenient location. Clean, comfortable rooms, very nice breakfast and friendly staff."

"The property had many issues, almost like it is not ready to intake guests. I had provided all the issues to customer support."

"I wanted to enjoy our stay here but unfortunately the lack of customer service had a dramatic impact on our stay. We were excited to use the hot tub (myself and my two children). No one was outside so I figured it would be a good time to go down so the kids didn’t bug anyone. The hot tub was at 78 degrees. It was freezing. So we left and went back home to the room. I called the staff about 15 times with no answer to turn up the hot tub. We left the lid open in the hopes we would be back down...

"Clean room, staff are helpful and respectful, good airconfitioning, comfortable bed and clean beddings and towels"

"Nice..clean room"

"nothing"

"If you're thinking of staying here, don't. Rooms are dirty and in need of updating. Floors including the shower are all soft and the place smells bad. The bed was the most uncomfortable ..not a good sleep. Was so glad when morning arrived so we could leave. Terrible experience for the ridiculous price we paid..."

"Time for major renovations….basics were there…bathroom was clean , water was hot…but no drinking glasses, Kleenex, no chair or table in the room. Did have coffee and tea available in the lobby. Our room key was in an envelope on the desk…no one around! Front door open all night."

"The room was dirty; it hadn't been cleaned. Also, the description didn't match reality."

"Not clean although the bedding smelled & looked ok….just over half a roll of toilet paper….. person in office had no idea what to do & stated that owner was called out of country on an emergency….. he gave us the key to a room & stated to have a good night….. we slept ok with no bug bites by morning….4 stations on TV 2 of which were BC news stations… 1 station sports & the latter was aptn aboriginal people television network….. there were notices on the office door from the fire department and...