8/10 - Boa
Joanna L.
22 de ago. de 2025
Pontos positivos: Limpeza
We really enjoyed this holiday and the accommodation was very good. We loved how central it was with easy access to restaurants, pubs, beeches, shops, the marina and grocery shops. The rooms were comfortable and there was plenty of hot water for 10 people to all use the shower. The pool was fun and good for all ages. A deep end for the older kids and lots of space in the shallow end for younger kids. Only downside and the reason for 4 stars was the issue with the a/c. I read in advance that the villa had restricted times for the a/c. Given I had a young baby that needed naps, I sent an email in advance to request I could adapt the a/c times to suit our family. I was told by the agent that the restricted times were only limited in the lounge and the bedrooms were 24/7. This was perfect. Upon arrival, this proved to be incorrect. There was no a/c apart from in the bedrooms and the bedrooms were restricted. I contacted the agent and asked if we could adapt the restrictions. After 3 days of arguing I was told that it came at a high price to have it unrestricted. Therefore I warned them I would provide this feedback. The property and setup were great. My only grudge was the a/c that I felt I was let down on. The description was accurate in the advert. It was simply an agent error that I was disappointed by. One other thing that didn’t bother us but I didn’t notice in the description is that the upstairs area is only accessible by going outside and using a separate key.
Joanna L.
Hospedou-se por 7 diárias em ago. de 2025