4/10 - Insatisfatória
Sydney H.
30 de ago. de 2020
Pontos negativos: Limpeza
Nastiest place I have ever stayed at. DO NOT RENT.
Upon arrival here last night we noticed that the entire unit was in appalling condition. Sunday night, I called every number that I could find in hopes of speaking to someone who could provide some answers. When I finally got ahold of the emergency number they sent over a maintenance man who brought us one set of new sheets and a mop and bucket for the floors (that were black). The first night we had to sleep with beach towels due to the foul nature of bedding that was provided. When we opened the pull-out couch bed there was fecal matter, urine, hair, and food all over the sheet. It is not our responsibility as a guest to clean the filth off the floors. In addition, we had to throw away several refrigerated and frozen food that we had just bought due to the fact that the refrigerator did not work and remained warm. The condition of this unit was so disgusting that we debated staying in a hotel. The condition of this unit is not the only embarrassing for VRBO, but is simply unsafe to stay in. For the past 20 years, we have stayed in the 30A area and used VRBO. I have never, in my life experienced something so disgusting. ( Not to mention that we are amid a global pandemic.) It is clear that this unit was not accurately described online and that it had not been cleaned at all. An additional concern is that no one that I spoke to appeared to be worried about this whatsoever. No one has apologized for the conditions of this unit and our entire experience was disappointing. I wish I could post the pictures in this comment to show how wretched the condition was.
Sydney H.
Hospedou-se por 6 diárias em ago. de 2020