Dear Lyle, thank you for taking the time to share your feedback with us. We truly appreciate hearing about your experiences, as they are essential in our continuous efforts to provide a comfortable and enjoyable stay for all our guests.We understand your concerns regarding the amenities, and we'd like to provide some context. At Hotel Flor de María, we are dedicated to eco-friendly practices, which include forgoing air conditioning units to reduce our environmental impact. We strive to keep our rooms comfortable with natural ventilation and fans, and we apologize if this aspect of our sustainability efforts caused any discomfort during your stay.Puerto Escondido, while rich in natural beauty, does indeed face challenges with its infrastructure, and occasionally, this affects local businesses, including ours. We work diligently to provide the best services possible, and we regret that you experienced interruptions in water supply and Wi-Fi connection. Please know that these instances are rare and were rectified as swiftly as possible.Regarding the beach conditions, we're actively involved in collaborative efforts to address the beach conditions you've mentioned, working alongside community leaders to improve the situation and preserve the natural beauty of our shores.Your comfort is our priority, and we truly regret that your experience did not meet your expectations. We're always working to better our services and appreciate your feedback, as it helps us improve.We hope to have the opportunity to welcome you back in the future for a more positive experience that truly reflects the high standards we set at Hotel Flor de María.

Thank you very much for your review, Angus. We hope to see you again soon at Flor de María to offer you an incredible experience

Thank you very much for your review, Charlotte. We are glad to hear that you enjoyed your stay, especially our rooftop. We look forward to seeing you on your next vacation in Puerto Escondido.

Thank you very much for your review, Paul. We are glad to know that you enjoyed your stay and received excellent treatment from our staff. We hope to see you enjoying our rooftop again.

Thank you for taking the time to share your experience at our hotel Gabriel! We are happy to hear that you found our hotel clean, comfortable, and perfectly located for your needs. It's great to know our proximity to the bus station, Zicatella, and the beach added value to your stay. We appreciate your feedback regarding the showers and will look into making improvements in that area.We look forward to welcoming you back in the future for another perfect stay!

Thanks for your rating Andrea, we hope to see you back soon at Flor de María!

Thank you very much for your review Luis, hope to see you back at Flor de María.

Thank you very much for your rating Gordon. We hope to see you back soon at Flor de María for a perfect experience.