2/10 - Terrível
Sherry Belen
25 de set. de 2025
Pontos negativos: Serviço e funcionários e comodidades
I was never informed that we had to take out our sheets before checking out. The guy at the front desk named Drew (the ginger guy) did not even bother to explain properly or even stand up to show us where to put them. I had to ask again where to go. He was on his phone, never even bothered checking if we did it correctly or guiding us, and did not even bother checking our names upon check-out.
The place really has potential, but you need to properly explain your rules, because paying $150 for a private room where we still have to take out the sheets ourselves sounds very unreasonable. I know it's not a hotel, but I've never been to a hostel where you have to take out the sheets. It would have been okay if it was explained before checking in, but it wasn't. Furthermore, the front desk staff lacked the decency to properly explain things to guests. Another guest approached us, saying she had never seen any private room guests taking out sheets before. She spoke with Drew, and he just shrugged it off like he didn't even care. We then had to ask again if we were, in fact, required to do it.
Sherry Belen
Hospedou-se por 1 diária em set. de 2025