2/10
We are currently pursuing a refund and reimbursement for medical expenses due to high chemical use for the linens. As well as no privacy provided from the bathroom door which would not shut, or the bathroom window which can be easily viewed into. The chemicals have caused such irritation to the eyes medical attention was necessary. To reduce contact with the linens we removed the pillow case and discovered a dried blood stain that did not come from us. No information or aid was provided by the front desk, and they refused to contact their manager on our behalf to discuss the manner. On top of this their is false information regarding their guest washer and dryers, the door locks are flimsy at best- unsafe for a motel style establishment. The indoor pool room was filled with high amounts of chlorine. The staff requested an early check in fee despite guaranteeing our room was ready, and despite the establishment not performing daily housekeeping. You must return your soiled towels to the front desk and swap them out. If you request for more than what is provided in the hotel you will be met with "no, you can return the towels and receive more". Highly recommend to stay away from this place. And do your due diligence. I was sad to see the harsh and rude responses to other poor reviews.
Ainsley
Hospedou-se por 4 diárias em jul. de 2025
