2/10 - Terrível
Noah
Viagem com família e crianças pequenas
6 de mai. de 2026
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Very hard to report this, but the property was uninhabitable when we were there.. High-level - there was area-wide sargassum inundation. This is not unusual. Low-level - the management's choice of how to deal with the situation in their particular bay (or not deal with it), was/is pitiful.
Facts:
• We had a 4 night stay booked - had to leave early.
• The resort was vacant. There were maybe 5-10 other people total, which I assume was due to the situation (smell).
• We stayed the night we arrived because we had activities booked the next day. We did those activities all day, came back to resort to stay one more night, and left next day.
• The staff was amazing!! They went out of their way to attempt to help us find peace in that insane situation. I'm certain they would like their management to attack the problem more proactively, and also they have no control over it.
• We transited the coastline 4 times, and witnessed other resorts and beaches that were clear, or had MORE active clearing work underway. Reef Haven's clearing activity was non-existent. One guy in the water with a rake and a mask ....not good enough.
• I'm certain that with approval, I could fix their issue in 3 days. I'd bring 3 boats of guys from San Pedro 3 days in a row, put them up in the resort overnight, and we'd clear the beach.
• The rotting sargassum is toxic once it starts producing hurdrogen sulfide. We had to shelter in our room / apartment, with towels at the door threshold.
Noah
Hospedou-se por 4 diárias em abr. de 2026
