2/10 - Terrível
Ellen Mary K.
7 de mai. de 2026
We booked this villa through Vrbo for a relaxing pre-wedding family holiday for 9 guests — not a party or “wild hen do.” The listing looked modern and clean, with the pool being a major reason we booked.Unfortunately, on arrival the pool was green with algae and unusable for the first day. Raúl, the local host, manually scrubbed the pool with chlorine without testing the water, turning it completely green. Two guests later experienced eye irritation after using it. We also discovered missing bedding for one guest, heavily stained pillows and linens, ants in drawers, a dead cockroach in a cupboard, cracked glasses, exposed electrical wiring, and advertised amenities missing or faulty.Communication with the host was poor, and many concerns were dismissed. Vrbo customer support was also extremely disappointing and refused to properly escalate the complaint.Although some issues were eventually addressed, we lost a significant portion of our holiday dealing with problems instead of relaxing. The owner later offered partial compensation, but only after the Vrbo review window expired.Most upsettingly, after we complained, false allegations were apparently made that we had hosted wild parties and brought unauthorised guests. This is entirely untrue. We were always a group of 9, caused no damage, cleaned the villa before leaving, and have retained evidence supporting this.The villa could be lovely if properly maintained, but based on our experience I would strongly advise caution




Ellen Mary K.
Hospedou-se por 3 diárias em mai. de 2026




















