Vista aérea

Avaliações de Verdanza Hotel

3.5 out of 5
Verdanza Hotel
8020 Tartak Street, Isla Verde, Carolina

Avaliações

7,4

Boa

Nota 10 - Excelente. 692 de 1772 avaliações" "
Nota 8 - Boa. 361 de 1772 avaliações" "
Nota 6 - Ok. 280 de 1772 avaliações" "
Nota 4 - Insatisfatória. 206 de 1772 avaliações" "
Nota 2 - Terrível. 233 de 1772 avaliações" "

7,2/10

Limpeza

8,2/10

Serviço e funcionários

7,4/10

Comodidades

7,0/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Fabio

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Descontente com a opção escolhida
Limpeza do quarto ruim, muito cheiro de produto de limpeza e janelas que não abrem.Café da manhã muito fraco, sem opções,Não indico ficar .Atendimento na recepção check in , apenas uma pessoa e com um serviço muito fraco
Hospedou-se por 1 diária em jan. de 2024
Resposta de Customer Service em 9 de jan. de 2024
Fábio, obrigado por compartilhar seu feedback. É lamentável ouvir sobre os problemas enfrentados com a limpeza do quarto e nossas opções de café da manhã. Serão levadas em consideração melhorias nessas áreas e na recepção. Nosso objetivo é proporcionar uma excelente estadia aos nossos hóspedes e pedimos desculpas se não foi o caso desta vez. Por favor, considere nos dar outra oportunidade de superar suas expectativas.

6/10 - Ok

Tais

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Rooms outdated, looked dirty
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Leticia

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Very nice hotel. Great Customer support
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 1 de mai. de 2024
Leticia, it's fantastic to know you had such a pleasant experience at Verdanza Hotel. We're delighted our top-notch customer service stood out. We're looking forward to extending our wonderful hospitality to you on your next visit.

10/10 - Excelente

Vivian

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hermoso y excelente servicio vs costo accesible
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Vivian, gracias por compartir tus comentarios. Es maravilloso saber que el Hotel Verdanza le pareció hermoso y quedó satisfecho con nuestro servicio. Nos esforzamos por ofrecer un valor excelente y estamos encantados de que haya cumplido con sus expectativas. Estamos ansiosos por darle la bienvenida nuevamente pronto.

10/10 - Excelente

Alexander

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location, amazing time!!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Alexander, thank you for sharing your experience at Verdanza Hotel. We're pleased to hear you enjoyed its convenient location and had an amazing time! We appreciate your feedback and look forward to the possibility of hosting you again in the future.

2/10 - Terrível

Tiosha

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 30 de abr. de 2024
Tiosha, it's regrettable to see your rating without any details. We'd appreciate it if you could provide more specifics about your experience at Verdanza Hotel. That would allow us to address your concerns and work on making improvements, ensuring a better experience in the future. Please feel free to reach out.

8/10 - Boa

Zouhoer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 1 de mai. de 2024
Zouhoer, thank you for rating your stay at Verdanza Hotel. We're pleased to know your experience met your expectations and we look forward to welcoming you back in the future.

10/10 - Excelente

Tene', OAKLAND PARK

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was in a good location with friendly staff. A great price
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Tene', thank you for your wonderful feedback. We're glad to hear that you appreciated Verdanza Hotel's favorable location and the warmth of our team members. It's great that our pricing met your expectations, too. Looking forward to welcoming you back in the future.

8/10 - Boa

Sandra E

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 29 de abr. de 2024
Sandra E, thank you for choosing Verdanza Hotel for your stay and for the positive rating on Expedia. We're thrilled to learn that your experience with us was enjoyable and we look forward to welcoming you back on your next visit.

10/10 - Excelente

Lenin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to the Airport and Old San Juan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Lenin, it's great to hear that you appreciated our convenient location near the airport and Old San Juan. We're thrilled your stay at Verdanza Hotel met your needs, and we look forward to welcoming you back for another excellent experience.

8/10 - Boa

jorge

Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 26 de abr. de 2024
Jorge, it's wonderful to see your high rating for Verdanza Hotel. We're glad you had a pleasant stay. We would be delighted to host you again in the future. Thank you!

2/10 - Terrível

Destiny

Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 26 de abr. de 2024
Destiny, it's disappointing to understand your stay was not up to your expectations. We'd appreciate the opportunity to improve and reflect upon your feedback. Our team invites you for a better experience on your future travels.

10/10 - Excelente

miguel

Pontos positivos: Limpeza e serviço e funcionários
Price
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 25 de abr. de 2024
Miguel, it's great to know you found your stay at Verdanza Hotel to be a good value. We aim to provide excellent experiences at competitive prices. Please come back and visit soon!

8/10 - Boa

Ramphys

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Zz
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 25 de abr. de 2024
Ramphys, thank you for your review. We're delighted you chose Verdanza Hotel for your stay and we look forward to welcoming you back in the future.

6/10 - Ok

maleajah

It was nice & a good hotel they just aren’t honest about certain things
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Maleajah, thank you for taking the time to share your experiences. It's good to hear you found the hotel pleasant, however, it is regrettable to hear about your concerns regarding clarity. We always strive for transparency and appreciate your feedback as an opportunity for improvement. We hope we can better your experience in the future.

10/10 - Excelente

Linerie

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Had a great time on my birthday week, staff was friendly also loved Verace great food. Needs an upgrade on facilities but hotel is still nice and cozy.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Linerie, thank you for choosing Verdanza Hotel as your birthday week destination. We're thrilled to hear that you had a wonderful time and enjoyed the culinary delights at Verace. We appreciate your feedback about upgrading some aspects of our facilities and are constantly working towards enhancing guest experience. We look forward to welcoming you back for another cozy stay.

4/10 - Insatisfatória

Mersiha

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The area was good. It was close to the beach and some shops, but the hotel rooms were not updated. They are doing construction outside around the pool area EVERY morning from 8am, even weekends, super loud and not enjoyable to use the pool with that noice, or try to have morning to rest. I would not have booked if i had known this.
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Mersiha, we appreciate your feedback. It's great to hear you enjoyed the convenient location close to the beach and shops. We regret any inconveniences you experienced due to renovations during your stay. While these updates are necessary to enhance our guests' experience, we understand the associated noise can be disruptive. We strive to provide accurate information about our facilities and regret any miscommunication about the ongoing work. Thank you for sharing these insights and we hope for an opportunity to provide a more seamless stay in the future.

8/10 - Boa

Clara

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay, just wish construction wasn’t occurring during our stay!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Clara, we are delighted to hear you appreciated your stay at Verdanza Hotel. Your feedback about the ongoing renovations is taken seriously and we hope this did not cause significant disturbance. We hope to have you back to experience the enhancements we are making to our property. Thank you for your understanding and support!

8/10 - Boa

Juan

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
property is very nice but under renovations...a outside bar would be convenient
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Juan, thank you for your positive feedback and for recognising the beauty of Verdanza Hotel. We are making improvements to further enhance our guest experience. Your suggestion about an outdoor bar is valuable; rest assured it's something we will review. We're looking forward to welcoming you back in the future to see the updates.

10/10 - Excelente

Lyndia

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My experience was excellent from check in to check out! The staff was eager to please and I felt very comfortable.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Lyndia, it's delightful to hear about your excellent experience from start to finish at Verdanza Hotel. We're glad our eager team members made you feel comfortable. We can't wait to extend another memorable stay to you in the future. Thank you for sharing your experience.

10/10 - Excelente

Reinaldo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
staff very friendly
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Reinaldo, thank you for your glowing comments about the Verdanza Hotel. It's fantastic to know you found our team members to be so amiable. It was an honor hosting you and we hope to see you again in the future.

6/10 - Ok

Jesus

Viagem com a família
Pontos positivos: Serviço e funcionários
They are renovating the property, would have liked to stay in a more renovated room.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Jesus, thank you for sharing your thoughts. We understand your preference for an updated accommodation during your stay. Your feedback is appreciated and will help as we continue to improve and upgrade our rooms. We hope to provide you with a newly renovated room on your next visit.

6/10 - Ok

Courtney

Viagem em grupo
Pontos positivos: Limpeza e serviço e funcionários
Rooms do not have a microwave. Bathroom is very very small. They also charged an additional fee after the stay for using the pool which was not pre discussed. Staff was friendly and it’s a very close walk to the beach.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Courtney, it's appreciated that you took the time to share your most recent experience. It's regrettable to hear about the unexpected pool fee, the lack of a microwave, and space issues in the bathroom. The team is glad, however, that you found them welcoming and that the proximity to the beach added value to your stay. Rest assured that your comments will serve as valuable feedback for continuous improvements. Thank you.

6/10 - Ok

Ramphys

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
El
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 25 de abr. de 2024
Gracias por tomarse el tiempo para compartir sus comentarios, Ramphys.Si bien nos alegra saber que su estadía fue agradable, lamentamos saber que su experiencia con nosotros no fue perfecta. Hemos compartido sus comentarios con los miembros apropiados de nuestro equipo y esperamos recibirlo nuevamente para que podamos compartir una estadía más positiva con usted.

8/10 - Boa

maribel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Maribel, we're thrilled to hear you found your stay at Verdanza Hotel to be good. We continually strive to provide exceptional experiences for our guests. Your feedback is greatly appreciated and we hope you consider us again for future travels.

10/10 - Excelente

Jason

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em abr. de 2024
Resposta de Customer Service em 16 de abr. de 2024
Jason, thank you for your high rating for Verdanza Hotel on Expedia! We're delighted you had an excellent stay with us. We hope to have the pleasure of welcoming you back in the near future.

2/10 - Terrível

Ainhoa

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Las camas de pésima calidad, el baño tapado y el techo lleno de humedad las lámparas no funcionaban las camas no tenían las sábanas adecuadas tuvimos que llamar a mantenimiento para que encendiera el televisor lo único bueno que tenía la habitación era el A/C
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 12 de abr. de 2024
Ainhoa, lamentamos sinceramente que su experiencia no haya sido satisfactoria. Es desafortunado escuchar sobre los problemas que encontró en la habitación, como el estado de las camas y el funcionamiento de las lámparas y el televisor. Nuestro equipo de mantenimiento siempre está dispuesto a ayudar para resolver tales incidentes. Sin embargo, nos complace saber que encontró el sistema de aire acondicionado de la habitación a su gusto. Gracias por compartinos sus observaciones, las tendremos en cuenta para mejorar nuestros servicios. Esperamos tener una nueva oportunidad para proporcionarle una experiencia positiva.

6/10 - Ok

Stacey

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
The exterior of the property and lobby were very nice and clearly newly renovated. Room was outdated and small. AC was incredibly noisy and ran constantly. Room was next to service elevator that was used 24/7. Not worth $200 per night.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Stacey, it's great to hear you appreciated our renovated exterior and lobby. We regret to learn, however, that the room size and decor were not up to your expectations. We also want to address your concerns regarding the air conditioning unit and the proximity to the service elevator. Rest assured, all guest feedback is valuable to us as we strive to enhance our offerings. For your future visits, we’d be more than happy to help you select a room that might better meet your preferences. As for the value, we believe our pricing reflects our location and the amenities we offer, but your feedback is important and has been noted. Thank you for your review.

10/10 - Excelente

Albert

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Location was perfect close to beaches and plenty of restaurants within walking distance. Hotel was clean and a good breakfast restaurant and bar on grounds
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Service em 10 de abr. de 2024
Albert, it's exhilarating to hear you found the location of Verdanza Hotel to be ideal, near stunning beaches and a myriad of dining options. We're glad you appreciated our well-kept environment and enjoyed the breakfast, restaurant, and bar offerings within the premises. Thank you for choosing us, and we hope to have the opportunity to serve you again soon.

6/10 - Ok

Yahaira L

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
Close to the beach and restaurants! Staff very friendly and great customer service. Main lobby very nice, but rooms need updating. During my stay two out of five nights there was a fire alarm issue which was a bit annoying.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Yahaira, it's great to hear you appreciated our prime location near the beach and restaurants, and that our team members provided superior service. Accordingly, we are always looking for ways to improve and will consider your suggestions regarding the room enhancements. We are sorry for any inconvenience related to the fire alarm. This is not indicative of a typical stay with us and we hope for another opportunity to provide a smoother experience.

10/10 - Excelente

Juanita

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They were building a wall -I guess to enclose the perimeter around the pool to probably privatize & form separation between outdoor eating area - I loved the kids splash area- Hotel staff was helpful & polite- room was clean- the cafe by the pool had great food and staff. Would definitely recommend
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Juanita, we're thrilled to hear you enjoyed your stay at Verdanza Hotel. It's pleasing to know that our team members were able to assist you and you found our accommodations clean and comfortable. We're also glad that you loved our unique kids splash area and café by the pool. We strive to offer excellent experiences, and your feedback means a lot. We look forward to welcoming you back!

8/10 - Boa

Xavier

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
I expected a balcony with a beach view but it was unavailable when I got there after I requested it and paid for it online. There room wasn't clean enough, the bathroom towels were dirty, the tub was dirty, it didn't even look like the shower was cleaned, I had to ask for towels as soon as I arrived. The fridge had to be replaced because it wasn't working and there was a connecting room attached to my room without a lock with young guest next door. My fiance and I were not pleased but the staff were very nice and fast with service.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Xavier, thank you for sharing your experience. It's regrettable to hear that you faced several challenges during your stay, including difficulties securing the room view you initially requested, and concerns regarding the cleanliness and amenities. Our team members should always deliver immaculate rooms and functional features - your feedback prompts us to review our standards. It is, however, heartening to hear that our team was swift and cordial with their service - we aim to offer unparalleled assistance for all guests. We appreciate your feedback and hope you would provide us another chance to exceed your expectations.

10/10 - Excelente

victor, manati

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 4 de abr. de 2024
Victor, thank you for the succinct review! We're pleased to hear that your stay at Verdanza Hotel met your expectations perfectly. We can't wait to welcome you back in the near future.

8/10 - Boa

Gisela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 4 de abr. de 2024
Gisela, we're glad to hear that you found Verdanza Hotel's team members to be wonderful during your stay! We aim to provide the best possible service and it's delightful to know we met your expectations. Thank you for choosing Verdanza Hotel and we'd be pleased to welcome you back in the future.

4/10 - Insatisfatória

Marissa, Carbondale

Pontos positivos: Comodidades
Pontos negativos: Serviço e funcionários
Cleaning crew left my room open to everyone after they made the beds. reported it immediately. My kids brought expensive electronics and we left them in the room. Toilet wasn’t flushing properly ,they adjusted it but it went back to loud noises. The hotel itself is great and it’s across the st from beach.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 4 de abr. de 2024
Marissa, your review is vital in improving our services for future guests. We're genuinely sorry to hear about the unfortunate experiences during your stay, particularly with your room security and the plumbing issue. We take these matters seriously and have raised them with our team members. We're glad to know that the hotel's location was convenient for you. Please be assured that this isn't the norm and we're committed to providing better service on your next visit.

2/10 - Terrível

Charlie

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 23 de abr. de 2024
We appreciate the feedback, Charlie.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

10/10 - Excelente

Haidee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very close to the beach, about a block away. Parking on property was very easy. The room had a great view of the pool, the ocean and the city. The room was fine. AC was very cold. Room was cleaned every day. The coffee shop had amazing croissants. This place is next door to CVS and we went there a million times. We ate next door at Mi Casita. It's a great location, right in town. Only complaint was there were really loud teens at the pool one night and no one said anything to them but it was spring break. I would stay here again.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 3 de abr. de 2024
Haidee, it brings us delight to hear that Verdanza Hotel's proximity to the beach and convenient parking facilities contributed towards your positive experience. It's great to know you enjoyed our poolside views, daily room service, and the delectable croissants from our onsite café. Your frequent visits to our nearby establishments illustrate the convenience of our location. We understand that excessive noise at the pool can affect peacefulness; rest assured, we're addressing this to maintain an atmosphere of harmony at all times. We're thrilled to know you would consider revisiting us. We'll be eagerly waiting to offer another enjoyable stay.

4/10 - Insatisfatória

Jeannette

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I feel like the place has potential the food in the restaurant amazing but the hotel itself needs a lot of help and update, maybe if the rooms were cleaner then I wouldn’t have mind the updates needed.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 3 de abr. de 2024
Jeannette, we appreciate your perspectives. We're glad you had a delightful dining experience. However, we're disheartened to learn that the cleanliness and decor did not meet your expectations. We continuously strive to improve our guests' experiences, and your feedback is crucial in facilitating these improvements. We welcome the opportunity to provide you with a stellar experience should you choose to stay with us in the future.

10/10 - Excelente

Briana

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The hotel was really nice , front desk was very attentive staff overall were , the food was good at the restaurant, the pool and hot tub were amazing
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Briana, reading your wonderful feedback about Verdanza Hotel brightens our day. It's delightful to hear that our front-of-house team members were able to provide you with attentive service, and you enjoyed our gastronomic offerings as well as our pool and hot tub facilities. We eagerly anticipate your next visit.

8/10 - Boa

Eva

Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
The hotel was great other then it was really out dated for the price you pay. Inside the rooms it felt dirty and just very outdated. Other then that no complaints. Pool and hot tub was great! Coffee shop was nice! And the hotel is at a walkable distance from CVS, souvenir shops and the beach. You have everything you need around you!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Eva, it's wonderful to see that Verdanza Hotel's location and amenities were beneficial for your stay. We're glad to know that the availability of the pool, hot tub, and coffee shop added value to your experience. At the same time, we acknowledge your comments about our interior decor and ensure you that we are constantly working on updating aspects of our hotel to enhance guest experience. We appreciate your feedback and look forward to the opportunity to serve you again in the future!

8/10 - Boa

Aarion

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice area, great staff
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Aarion, thank you for sharing your experience at Verdanza Hotel. It's delightful to hear you enjoyed our location and found our team members great. We appreciate your feedback and can't wait to welcome you back for another pleasant stay.

8/10 - Boa

Mario

Pontos positivos: Limpeza, serviço e funcionários e comodidades
The property was under remodel
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Mario, thank you for choosing to stay at Verdanza Hotel during our remodeling phase. We appreciate your understanding and hope that this has not diminished the value of your experience. Rest assured, these renovations are part of our efforts to continually enhance our facilities for our esteemed guests like you. We hope to have the pleasure of welcoming you back to experience our newly updated hotel.

8/10 - Boa

Delia

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Delia, thank you for rating Verdanza Hotel. We're delighted you had a pleasant experience with us. We're eager to welcome you back soon. Thank you again for choosing our hotel for your stay.

10/10 - Excelente

Andres

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Thank you for the excellent rating, Andres!Our goal is to go above and beyond to ensure our guests have a memorable experience at Verdanza Hotel! We look forward to hosting you again soon.

8/10 - Boa

Jesus

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Customer Service em 2 de abr. de 2024
Thank you for this lovely rating, Jesus!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Verdanza Hotel. We'd like to share an even better experience with you soon.

8/10 - Boa

Daniel

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Lugar bueno para estar en familia. Recomiendo extender servicios de comida hasta mas tarde, cierran muy temprano. Adicional añadir maquinas de refrescos y comestibles. Por otra parte; mejorar áreas peatonales en el estacionamiento. No hay definida un area en donde se pueda caminar de manera segura, en especial con coche y/silla de ruedas.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 1 de abr. de 2024
Daniel, nos complace saber que has encontrado el Hotel Verdanza adecuado para estancias familiares. Agradecemos sus comentarios sobre la ampliación de nuestros servicios de comedor y los tomaremos en consideración. También se toma nota de la sugerencia de máquinas expendedoras. En cuanto a las zonas peatonales, entendemos su preocupación por los caminos seguros, especialmente para los cochecitos y sillas de ruedas. Es un aspecto que sin duda discutiremos para mejorar. Gracias por tus ideas. Esperamos volver a recibirle pronto.

10/10 - Excelente

Lillian

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel in a walkable area. Close to the beach and restaurants.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 1 de abr. de 2024
Lillian, we're delighted to hear that you appreciated Verdanza Hotel's superb location, proximate to both the beach and a variety of eateries. We trust you've made some wonderful memories during your visit. We look forward to welcoming you back in the future for another exceptional experience.

10/10 - Excelente

Alfredo

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 31 de mar. de 2024
Thanks for the amazing rating, Alfredo!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Verdanza Hotel!

8/10 - Boa

Yalanda

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice stay. Close to the airport. Clean and comfortable.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 29 de mar. de 2024
Yalanda, we're thrilled to hear you enjoyed your stay at Verdanza Hotel. It's great to know you found our proximity to the airport along with the cleanliness and comfort of our facilities to your liking. Your positive feedback is deeply appreciated. Looking forward to welcoming you back in the future.

8/10 - Boa

Ligaya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 28 de mar. de 2024
Ligaya, thank you for sharing your feedback. We're pleased to hear you found our stay at Verdanza Hotel to be favorable. We're always striving to offer the best experience for our guests. We hope to welcome you back in the near future.