2/10 - Terrível
Connor L.
14 de fev. de 2026
Pontos negativos: Limpeza
There was no running water for most of our stay. Water was only available on a strict schedule (7–8am, 12–1pm, 7–8pm). Outside of those windows, there was no ability to shower, brush teeth, or flush toilets. Even during the water window, the shower was only lukewarm due to a very small, outdated electrical heater that was not disclosed. Other surrounding buildings were receiving large water deliveries. Planning a vacation around one-hour water slots is unreasonable especially when booking excursions. We had to buy bottled water just to brush our teeth and ultimately purchased gym passes nearby to shower.The host showed no compassion or accountability, repeatedly stating the issue was not just her unit and therefore not her responsibility. She offered no proactive solution. It took over three hours on the phone with Vrbo (across three calls) to reach her. She resisted relocation and only offered a 15% discount, which she made clear she did not believe she owed.The building’s water issue was known. Residents said it happened two months prior for 10 days, and a posted notice during our stay indicated 15 days of restricted water service.Additionally, the property is listed as “beachfront,” but there is no direct beach access. The nearest access point is about a 10-minute walk through a public path.Other issues: fire alarm blared for two hours overnight; pool was unusably cold; communication was extremely difficult.Lack of water was one issue — lack of empathy was worse.
Connor L.
Hospedou-se por 6 diárias em fev. de 2026