2/10 - Terrível
Cynthia
Viagem a dois
4 de fev. de 2025
Pontos negativos: Comodidades e condições e instalações da propriedade
We are super disappointed in the condo and the building. The walls haven't been painted in a long time, there's trim missing, the microwave door doesn't shut and we couldn't find a hand towel for the bathroom. The pool has no chairs, the hottub is closed, the gym is out of order, one of the elevators are not working and the other doesn't work every time. The security guard barely speaks English so it was hard to check in. The building condition is terrible and there is a cat pee smell in the garage and out front. The pictures in the listing aren't current because the kitchen cabinets are taped together and there's little bugs in the kitchen. There is also a missing chair in the kitchen, so you can only seat one to eat unless you drag in the rusty patio chairs. I let the owner know and she offered to refund us if we vacate. Since out trip was only three days, I didn't want to spend one of them looking for a new place to stay and packing up our stuff and leaving. I asked if we could just stay and receive a partial refund and she agreed. After we checked out she processed a refund and it didn't even total one night stay. It was completely unacceptable. The owner should be disclosing if there are issues and the condition of the unit.
Cynthia
Hospedou-se por 3 diárias em jan. de 2025