Terraço/pátio

Avaliações de Black Pearl Inn

3 out of 5
Black Pearl Inn
Barrio Joaquín Chamorro, San Juan del Sur, Rivas

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 62 de 79 avaliações" "
Nota 8 - Boa. 12 de 79 avaliações" "
Nota 6 - Ok. 3 de 79 avaliações" "
Nota 4 - Insatisfatória. 1 de 79 avaliações" "
Nota 2 - Terrível. 1 de 79 avaliações" "

9,8/10

Limpeza

9,4/10

Serviço e funcionários

9,4/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Saleh

Pontos positivos: Limpeza e serviço e funcionários
I think having a basic plastic cutlery pcs in the room for someone to use when needed . Considering that the restaurant was not on the same premise In my case I had some fruit that I bought and just wanted to use to cut and eat
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Dominique, Repentigny

Pontos positivos: Limpeza e serviço e funcionários
L’accueil était très conviviale!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Happy em 7 de abr. de 2024
ce fut un plaisir de vous accueillir dans notre hôtel et nous espérons vous revoir bientôt. nous apprécions que vous nous choisissiez pour votre hôtel!  ! merci pour votre aimable critiqueit was a pleasure to have you in our hotel and we hope to see you again soon. we appreciate your business and you selecting us for your hotel!

10/10 - Excelente

Yessenia

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Happy em 3 de mai. de 2024
Thank you for staying with us, we appreciate your business and your taking the time tonrate our hotel. Please come again soon!!!

10/10 - Excelente

luis

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Happy em 30 de mar. de 2024
Thank you for staying with us and your kind review! It was a pleasure having you and we are pleased you enjoyed our hotel. We look forward to your return. Happy Trails!

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em fev. de 2024
Resposta de Happy em 7 de mar. de 2024
It was a pleasure having you in our hotel and thank you for your kind review. It’s people like you that appreciate our efforts and make life better! Happy trails and look forward to your return.

6/10 - Ok

Oscar

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em fev. de 2024

10/10 - Excelente

Rayne

Viagem em grupo
Pontos positivos: Comodidades
It was great! Thanks for having me!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Happy em 24 de fev. de 2024
It was a pleasure having you and wish you could have stayed longer. Please come again soon!

8/10 - Boa

Bernard

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a great location just a block off the main beach road or the business center. Some nights the noise from the beach front bars was unbearable. One night until 4:30 AM. Probably heard this no matter where you stayed. Good thing I had noise canceling headphones. Pool was great and the included breakfast was fantastic! The facilities were clean and modern. This place is very new
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Trying to make living em 24 de fev. de 2024
It is a Latin country and culture, as a guest in their country one could expect to encounter differences in cultures. What a pity the city chose to have a celebration during you long stay with us. I’ll take this up with the city fathers and let them know you were not happy about their celebration. The review about the HOTEL was nice, thank you for that! Unfortunately, those things in the city are out of our control!

8/10 - Boa

Susan

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Nice view of the ocean and beach, very close walking distance to main core and beach, nice pool, hot water.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Iggy em 7 de mar. de 2024
Thank you !

8/10 - Boa

jo anne

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great location, slightly off the strip so not super loud. Great pool, lots of seating, liked the small communal fridge on the patio (too bad not in the room). Free water refills. Nice restaurant to go to for the included breakfast. Did not see housekeeping once in 3 days, took out our own bathroom waste baskets and went to the lobby to exchange towels. Was more than we wanted to spend, but based on other comparables in town it had value with the pool and breakfast.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Black Pearl Inn em 9 de mar. de 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel's location, which offers a quieter atmosphere while still being conveniently close to the main attractions. Our pool area is indeed a favorite among guests, and we're glad you found it to be spacious with plenty of seating. We appreciate your feedback regarding the communal fridge on the patio and will certainly consider your suggestion for in-room amenities. Providing free water refills is part of our commitment to guest satisfaction, and we're glad you found it convenient. We apologize for the oversight regarding housekeeping during your stay and will address this with our team to ensure it doesn't happen again. Your feedback about managing bathroom waste baskets and towel exchanges will help us improve our services. We understand that our rates may be higher than some other options, but we're glad you found value in the amenities we offer, including the pool and breakfast. We hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 - Excelente

Tomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing hotel! I had an executive suite with a kitchinette. The room was absolutely spotless and the riom equipment fantastic. Especially a proper fridge was a great advantage. If I ever come to San Juan del Sur again, I will definitelly book the same accommodation. 👍
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Happy 😊 em 5 de fev. de 2024
We are happy you chose our hotel and it was our pleasure having you as a guest. The fact that you enjoyed your stay is very gratifying and is our aim. Thank you for taking the time to write your very kind review! It is appreciated and we look forward to your return!

10/10 - Excelente

Donald

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was safe, pleasantly decorated,quiet with off street parking.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Happy 😊 em 4 de fev. de 2024
Was a pleasure hosting you and look forward to your return! Thanks for your kind review and for choosing our hotel!

10/10 - Excelente

BRADLEY

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect
Great place to stay and Henry was quick to respond when I had a small issue figuring out the hot water. Will def return.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Happy em 29 de jan. de 2024
It’s our pleasure having you in our hotel and sorry I didn’t get to see you this trip! NEXT TRIP!!!!!see you! Thanks for giving us the good review!

10/10 - Excelente

Janet

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was very pleased with my stay at the Black Pearl. It is a short walk to the beach, and the center of town, but not right on the beach where it can get quite loud any time of the day or night. The bathroom was new and modern, and I enjoyed using the pool. Staff arranged for me to get a taxi to take me up to the top of the hill where the statue of Christ is located. It was a driver whom they trusted, and he was great,gave me a history of the site, and was reasonably priced. The entrance to the place has an imposing large metal gate, making it seem like entry and exit would be difficult but it isn’t. Ring the doorbell,, and the attendant Will explain the system. It’s very simple. I would definitely consider staying there again when I return to San Juan, Del Sur.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Happy em 28 de jan. de 2024
Thank you for staying with us, it was a pleasure having you and we hope you come again soon! Thank for your kind review!

8/10 - Boa

Binh

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Forging Ahead em 16 de jan. de 2024
We appreciate your business, hope we can perform better and get 5/5. Sorry we did not measure up!

10/10 - Excelente

Andrew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great location. Nice and close to everything in town.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Happy 😃 em 11 de jan. de 2024
Was our pleasure to serve you, we appreciate your business and hope to serve you again soon!!

10/10 - Excelente

name

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quality space, area had on site security
Hospedou-se por 7 diárias em dez. de 2023
Resposta de Happy 😃 em 11 de jan. de 2024
Having you as our guest was an honor, thank you for your business and kind review!

10/10 - Excelente

Jose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Happy 😃 em 27 de dez. de 2023
It was our pleasure having you stay in our hotel thank you for your business and your kind review! We look forward to your return!

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome place, close to everything. Short walk to the beach, restaurants, and shopping, and an awesome ocean and sunset view from the lanai. Henry, the owner, is a great guy, and also owns The Iguana Bar, a mere 500 steps away, which is right on the beach and where you go for your included breakfast. Overall, I would say a great place that I would definitely stay at again.
Resposta de Happy 😃 em 27 de dez. de 2023
Was a true pleasure having you stay with us and I hope you come back soon! Glad that we met your expectations and we treasure your words and your business!!!!

10/10 - Excelente

stephan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de 😃 happy em 10 de dez. de 2023
Was our pleasure having you and we were happy that you chose our Hotel for you stay! Please come back soon!

10/10 - Excelente

Oeystein

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Black Pearl is run by a friendly Texan and his wife located a bit up a hill on the north side but still very close to everything. I stayed on the first floor and had magnificent view over the bay. The owner also runs a restaurant in front of the beach (two min walk) where multiple choices of breakfast are served a perfect way to start the day. I really enjoyed my stay there and it is highly recommended. In front of all the rooms there is a table and chairs and they also have a nice pool to relax.
Hospedou-se por 13 diárias em nov.. de 2023
Resposta de Happy 😃 em 28 de nov. de 2023
Thank you for your patronage! It was a privilege having you spend your lengthy vacation with us and I’m glad we met your expectations! Please come back soon!!!!

10/10 - Excelente

Massyel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Facil acceso a pie hacia la playa y restaurantes muy buena atencion comodisima habitacion lugar muy tranquilo lo recomendoy seguro
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Happy 😃 em 28 de nov. de 2023
Fue un placer tenerte y por favor vuelve pronto, sería un honor.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful view of the bay with full sunset! Loved the very spacious terraces to watch the waves and the sunset. Property feels very safe, there is parking in the yard, you get a key to the gate to go in and out as you want. Two blocks from the beach (and far enough from the bar noise). Everything is very clean. Nice warm pool. Fast wifi - my speed tests showed 50 Mbps up and down. Very happy I picked this place for my stay.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mr Happy em 11 de nov. de 2023
Thanks so much staying with us! It was a pleasure and certainly wish you safe travels and come back soon!!!!

10/10 - Excelente

Juan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great clean place
Hospedou-se por 1 diária em out. de 2023
Resposta de Hap em 6 de nov. de 2023
Thank you very much for staying with us, was our pleasure having you. Come back soon.

6/10 - Ok

Gurmanjit

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
There was no hot water, and no soap provided for the second day
Hospedou-se por 2 diárias em out. de 2023
Resposta de Not happy em 30 de out. de 2023
Very disappointing review especially when the staff went to the room to clean and refresh and were told nothing was needed and all was well with the room! Now you give a stab in the back with false claims! Upon check out the room was inspected and the soap was in the soap holder and the hot water functioned perfectly. The hot water is a demand green system, if there is no demand there will be no hot water. Perhaps you didn’t turn the selector to hot!

10/10 - Excelente

Juan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean nice pool. Rooms are very big and contable
Hospedou-se por 1 diária em out. de 2023
Resposta de Happy em 20 de out. de 2023
Was so nice having you stay with us! Please come again and we will do our best to make you comfortable!

10/10 - Excelente

Vladimir

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2023
Resposta de Perplexed em 8 de out. de 2023
Thank you for staying with us, thanks for the good review, don’t worry we paid for the lamp you broke in the room!

10/10 - Excelente

Amara

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Happy em 21 de set. de 2023
Thank you so much for staying with us and allowing us to serve you. Please come again! Thank You

8/10 - Boa

CRAIG

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice property… Quiet and clean… Friendly staff
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Amber

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This place was everything. It's now the place I got to in my head to relax. I think about the delicious food steps away. I think about the sparkling clean pool. I think about the extra hot water and the huge shower head. Oh and I think about the quality mattress and amazing pillows I enjoyed while gazing at the ocean through the open door. Literally felt like we were on top of the world. Private, safe and felt luxurious.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Happy em 8 de ago. de 2023
Was indeed a pleasure having you as our guest, please come back soon and spend more time with us. It was our pleasure to serve you!

10/10 - Excelente

Amber

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Happy em 30 de jul. de 2023
Was a pleasure having you and so happy you enjoyed your stay. We are looking forward to your next visit and wish you happy travels!

10/10 - Excelente

Shannon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location just a minute walk to the hustle and bustle, but far enough away that it was very quiet. AC, hot water and wifi were all great, as was the pool. Great service- they worked with me to amend some details of my reservation, when they had no obligation to do so. Also amazing free breakfast options. So many choices and large portions. I will definitely stay here again.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Happy em 6 de jul. de 2023
It was a pleasure to have you, we enjoyed serving you and sorry to see you go, please come again.

10/10 - Excelente

John

I really enjoyed my stay at the Black Pearl Inn. The owner, Henry, was very nice and accommodating. The hotel itself was located close to the beach (maybe a two minute walk) and the bar area. I would definitely stay here again!
Hospedou-se por 1 diária em mai. de 2023
Resposta de Happy em 20 de mai. de 2023
Thank you for choosing our hotel it was a pleasure having you!

10/10 - Excelente

Daina

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel is tucked off the main streets by 2 blocks so it felt more peaceful. The area was quiet and I slept very well. The staff were accommodating in all areas, especially important when my A/C didn't work in my first room. The rooms are spacious, modern and comfortable, plus you have a large outdoor space to sit and eat, watch the ocean, or work.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Happy em 19 de mai. de 2023
Thank you for staying with us and my apologies for not greeting you personally! Next time! Was a pleasure having you and thanks for understanding that the technology sometimes overloads the electrical grid. We have installed extra protection for the ac units and sometimes those don’t reset after a power surge. Thanks and come again.

10/10 - Excelente

Greg

Hospedou-se por 2 diárias em abr. de 2023
Resposta de Happy em 31 de mai. de 2023
Thank you for staying with us and we look forward to seeing you again,

10/10 - Excelente

Martijn, Guatemala

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent location, near to all the action, but very quiet
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Happy em 2 de mai. de 2023
Thank you so much for staying with us and look forward to your return, safe travels!

10/10 - Excelente

Martin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Extremely clean, comfortable, great location!
Henry and his staff are extremely welcoming, and went above and beyond to meet our needs of our stay. The entire property is very clean-from the entrance to the room/bathroom, to the pool. The breakfast was delicious and more than one would expect for a complimentary meal-with many choices and very filling. The view from our room was perfect! We also spent much time on the balcony visiting with our friends on the comfortable furniture. We slept very well, it was peaceful and quite. I highly recommend this place to anyone looking for a clean, welcoming and peaceful stay while at San Juan del Sur!
Hospedou-se por 1 diária em abr. de 2023
Resposta de Happy 😊 em 15 de abr. de 2023
Always a pleasure to have great people visit!!!! We hope you come back every visa run, we will be here with open arms! Sorry you didn’t stay longer and hurry back.

10/10 - Excelente

MARCOS

Hospedou-se por 3 diárias em abr. de 2023
Resposta de Happy em 7 de mai. de 2023
Thank you for staying with us, was a pleasure having you. Please come again soon.

10/10 - Excelente

Kyungwon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lobed it
Bery clean, spacious room and bed. Loved it.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Happy em 7 de abr. de 2023
Thank you for staying with us! It was a pleasure having you and hope to see you again soon.

10/10 - Excelente

dennis

Hospedou-se por 1 diária em mar. de 2023
Resposta de Happy em 1 de abr. de 2023
Thank you for staying with us and hope to see you again soon!

10/10 - Excelente

Juana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Happy em 26 de mar. de 2023
We loved having you and can’t wait for your return!!!

10/10 - Excelente

Nathaniel C

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The AC and the shower worked great. Massive king bed with a view of the ocean. Staff were able to provide a driver for a cost.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Happy em 21 de mar. de 2023
Thank you for staying with us, my apologies for not being there to attend to you personally! NEXT TIME

8/10 - Boa

David

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good rooms. Breakfast in the restaurant is amazing.
Resposta de Happy em 18 de mar. de 2023
Thank you for staying with us, was a pleasure having you! Please come again!

8/10 - Boa

Diane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Small nice property. Quiet area. Close to the beach and access to restaurants. Nice tiling and in room and great shower.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Happy em 2 de mar. de 2023
Thanks so much for staying with us, hope to see you again!

10/10 - Excelente

Laura

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Happy em 18 de mar. de 2023
Thank you was a pleasure having you as our guest, hope to see you again soon!

10/10 - Excelente

Jeremy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Owner and staff very friendly. Entire property is extremely clean. Room was great and views from 2nd & 3rd balconies are amazing. Owner also has a restaurant and bar close by which is also very clean and food and service are very good. We definitely will stay here again.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de 😃 happy em 11 de fev. de 2023
Was a pleasure having and we are very happy that you enjoyed your stay, people like you make it worth the extra effort! Hope to see you again soon!!!

8/10 - Boa

Lisa

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had a lovely big room that had good decor and an amazing view. The pool was amazing and super clean. The WiFi worked well throughout. Breakfast down at the beach was fine. The location was good, one block from the beach and near the town. There were a few issues with a new member of staff but the owner Henry was quick to respond and will I’m sure sort for future customers. The shower was a bit of an issue as ran very hot to cold to very hot. Overall we enjoyed our stay here and would recommend it.
Hospedou-se por 4 diárias em jan. de 2023
Resposta de Amused em 24 de jan. de 2023
The showers are eco friendly, on demand, hot water heaters, as I explained during check in, turn to full hot and adjust temp with cold water control! Often times people tend to forget, due to the fine accommodations surrounding them, that they are indeed, in a 3rd world country. We experience power outages, water outages, and difficulties in obtaining name brand appliances. Overall, we enjoyed having you stay!

10/10 - Excelente

JULIO C

Hospedou-se por 1 diária em jan. de 2023
Resposta de Happy 😃 em 4 de fev. de 2023
Thank you so much for staying with us, it was a pleasure having you in our hotel, hope to see you again, soon.

10/10 - Excelente

Douglas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly staff, love the location everything was very closed by.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Happy em 23 de jan. de 2023
Thank you for staying in our hotel it was our pleasure having you stay with us! Thank you

10/10 - Excelente

Garnet

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Appreciate the owner and staff and there ability to relate and accommodate
Hospedou-se por 1 diária em jan. de 2023
Resposta de Happy em 22 de jan. de 2023
Thank you for your patronage we appreciate your business and hope you come back soon!