Fachada

Avaliações de La Quinta Inn & Suites by Wyndham San Francisco Airport N

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Francisco Airport N
20 Airport Blvd, South San Francisco, CA

Avaliações

7,8

Boa

Nota 10 - Excelente. 838 de 1885 avaliações" "
Nota 8 - Boa. 510 de 1885 avaliações" "
Nota 6 - Ok. 212 de 1885 avaliações" "
Nota 4 - Insatisfatória. 159 de 1885 avaliações" "
Nota 2 - Terrível. 166 de 1885 avaliações" "

8,2/10

Limpeza

8,2/10

Serviço e funcionários

7,8/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Tayze

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente estadia próximo do aeroporto
Ótima opção de hotel próxima do aeroporto, ficamos em família, chegamos tarde, esperamos pelo transfer no local do suttle transfer em torno de 25 min. O quarto é reformado, muito limpo, camas, travesseiros e roupas de cama de ótima qualidade. Banheiro muito bom! Toalhas novas, shampoo, condicionador e sabonete dove. Café da manhã acima da média da maioria dos hotéis americanos. Minha experiência foi ótima! Ótimo custo benefício, transfer e café da manhã inclusos. Recomendo e voltaria certamente!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 22 de dez. de 2023
Dear Guest,Thank you so much for sharing your perfect 10 out of 10 review. We are extremely pleased to hear that you had an excellent stay, especially considering the hotel's proximity to the airport.It is gratifying to know that you and your family enjoyed a renovated, clean and well-equipped room. Our commitment to quality of service is reflected in the choice of high-quality bedding, bathroom amenities and an above-average breakfast. Thank you for recommending our hotel and we look forward to welcoming you again in the future.Sincerely, Hotel Manager

2/10 - Terrível

Gilmara

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Manager em 7 de out. de 2023
Dear Guest,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

8/10 - Boa

Roberto

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Hotel Manager em 13 de set. de 2023
Dear Guest,Thank you for taking the time to leave a review, Roberto. We appreciate your feedback and are glad to hear you had a positive experience during your stay. If you have any suggestions on how we can improve your next visit, please don't hesitate to let us know. Safe travels!Sincerely,Hotel Manager

6/10 - Ok

Alex

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mar. de 2023
Resposta de Hotel Manager em 14 de abr. de 2023
Dear Guest,Thanks for your visit to our hotel. Please say more about your stay, if we missed any mark in hospitality, looking at the rating of only 6-star. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager

10/10 - Excelente

Luciana

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente atendimento. Quarto e banheiro otimos. A unica coisa q eu acho q precisa é trocar o carpete do quarto. Esta um Pouco velho e tinha partes q estava grudando.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Hotel Manager em 17 de abr. de 2023
Olá Luciana,Obrigado pela sua estadia em nossa propriedade. Agradecemos o seu feedback e diga-nos o que você gostou e também as áreas em que precisamos melhorar. Vamos trabalhar mais para mudar o tapete com base em suas observações. Espero recebê-lo novamente em breve.Sinceramente,Gerente do hotel.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2021
Resposta de GM em 29 de out. de 2021
Thank you for staying with us.

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2021
Resposta de GM em 31 de out. de 2021
Thank you for staying with us.

8/10 - Boa

Eric

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Needed a place to park a 2 car trailer and it was just what I needed . Close to the airport for friend to meet us at Hotel.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 29 de abr. de 2024
Dear Guest,Thank you for choosing our hotel for your stay and for sharing your experience. We're glad to hear that our location met your needs and provided convenience for your travel plans. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was fine. All the staff were friendly and helpful.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 29 de abr. de 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay with us and that our staff were friendly and helpful. If you ever find yourself in the area again, we would be thrilled to welcome you back for another excellent experience.Sincerely, Hotel Manager

10/10 - Excelente

Nicole Zatarain

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing breakfast and atmosphere!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Hotel Manager em 29 de abr. de 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you enjoyed our breakfast and the atmosphere at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another amazing experience in the future.Sincerely, Hotel Manager

10/10 - Excelente

Ann, Carmichael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff here is always wonderful to me. The rooms are clean. They operate a reliable free airport shuttle. I appreciate the hot breakfasts with fruit, the welcome cookies and the snack bar.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 27 de abr. de 2024
Dear Ann,Thank you for your perfect rating and lovely feedback! We're delighted to hear that you consistently receive wonderful service from our staff and that you find our rooms clean. It's great to know that you appreciate our reliable free airport shuttle and enjoy our hot breakfasts, welcome cookies, and snack bar. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service during your future stays!Sincerely, Hotel Manager

10/10 - Excelente

Mary Ellen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly employees
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 26 de abr. de 2024
Dear Mary Ellen,Thank you for your 5-star rating and for highlighting our friendly employees! We're thrilled that our team made your stay enjoyable. If there's anything else you loved about your experience or any areas where we can further enhance your next visit, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

10/10 - Excelente

Mustafa

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to the airport and good customer service.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 24 de abr. de 2024
Dear Mustafa,Thank you for the perfect rating and positive feedback! We're delighted to hear that you enjoyed our hotel's proximity to the airport and received good customer service during your stay. Providing convenience and excellent service for our guests is important to us, and we're glad we could meet your expectations. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 - Boa

Frank

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Elevator makes a lot of the wrong noises. Parking lot would benefit from someone picking up the trash.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 24 de abr. de 2024
Dear Guest,Thank you for your feedback! We appreciate your comments about the elevator and the parking lot. Ensuring the safety and cleanliness of our facilities is important to us, and we'll address these issues promptly to improve our guests' experience. If there's anything else we can do to enhance your stay or address any concerns you may have, please don't hesitate to let us know. We value your input and hope to welcome you back for a more enjoyable stay in the future!Sincerely, Hotel Manager

8/10 - Boa

Xuli

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good experience
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 23 de abr. de 2024
Dear Xuli,Thank you for sharing your experience! We're glad to hear it was positive overall. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 - Ok

Walter

Pontos positivos: Limpeza e serviço e funcionários
Had to cross RR tracks past homeless to get to other room. Our party was split between two buildings. In closer building we had to move twice due to bathroom maintenace issues. Staff was great: friendly and very helpful. We really appreciated the veteran parking.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 24 de abr. de 2024
Dear Walter,Thank you for sharing your experience with us. We're glad to hear that you found our staff to be friendly and helpful, and we're pleased that you appreciated the veteran parking. However, we apologize for the inconvenience of having to cross railroad tracks and past homeless individuals to get to your room, as well as the maintenance issues you encountered in the closer building. We understand how frustrating these issues can be, and we'll work to address them promptly to ensure a better experience for our guests in the future. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 - Excelente

VICTOR

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Todo bien
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear Guest,Thank you for your perfect rating and positive comment! We are delighted to know that your experience was excellent. Your satisfaction is our priority and we hope to welcome you again in the future.Sincerely, Hotel Manager

6/10 - Ok

Amy

Pontos negativos: Condições e instalações da propriedade
The elevator didn’t work. The ice machine was broken. Had to haul my stuff upstairs.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 22 de abr. de 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the elevator and the broken ice machine during your stay. Your comments are important to us, and we will address these issues promptly to ensure a better experience for our guests. We appreciate your understanding and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 - Excelente

Matthias

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good airport hotel, nice suites for families with two rooms.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 20 de abr. de 2024
Dear Guest,Thank you for your positive feedback, Matthias! We're delighted to hear that you found our hotel to be a good airport option and that you appreciated our suites for families with two rooms. Providing comfortable accommodations for our guests is our top priority, and we're glad we could meet your expectations. We appreciate your review and look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Niver

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 20 de abr. de 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you received great service during your stay. Providing excellent service to our guests is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 - Ok

Charessa

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 19 de abr. de 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We regret to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would appreciate any specific details you can provide about your stay so we can address any issues and improve our service. Please feel free to reach out to us directly with any further comments or concerns. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Mustafa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient and close to the airport
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 12 de abr. de 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you found our hotel convenient and close to the airport. Your positive feedback is much appreciated, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

Edgardo, Chico

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
The room we were in smell urine
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 13 de abr. de 2024
Dear Guest,We apologize for the unpleasant experience you encountered during your stay. Your feedback regarding the smell in your room is concerning, and we will address this issue promptly with our housekeeping team to ensure a more comfortable experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager

10/10 - Excelente

Alice

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Never disappoint!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 12 de abr. de 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that we have consistently met your expectations and never disappoint. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Manuel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 12 de abr. de 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're delighted to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Patricia, Santa Ana

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoyed our stay in la Quinta hotel ⭐️⭐️⭐️⭐️⭐️
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 9 de abr. de 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you enjoyed your stay at La Quinta hotel. Your satisfaction is our top priority, and we're delighted that you had a great experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

Kim

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I didn’t like that I was given a room that was supposed to be non smoking, however, I smelled weed on the entire floor. I was very disappointed because I was traveling with a small child. We couldn’t stand the smell that we had to leave without sleeping in the room at all. The front desk lady that checked me wasn’t friendly. She probably had a bad day.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 8 de abr. de 2024
Dear Guest,We sincerely apologize for the unpleasant experience you had during your stay. It is unacceptable that you encountered issues with the room's cleanliness and the demeanor of our staff. Your feedback is concerning, and we will address these issues immediately to ensure they do not recur. We understand the importance of providing a comfortable environment for all our guests, and we regret that we failed to meet your expectations. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

6/10 - Ok

Timothy

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The north building is over a set of train tracks and very close to an overpass that has homeless people living under it.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 5 de abr. de 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the proximity to the train tracks and overpass. Your feedback is important, and we will take it into consideration as we strive to improve our guests' experiences. If there's anything else we can do to make your stay more comfortable in the future, please don't hesitate to let us know.Sincerely, Hotel Manager

8/10 - Boa

Nicholas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
😎
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Manager em 4 de abr. de 2024
Dear Guest,Thank you for your review! We're glad to see that you had a positive experience during your stay. If there's anything specific you enjoyed or any areas where we could improve to earn that fifth star next time, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager

10/10 - Excelente

marcio

Pontos positivos: Limpeza e condições e instalações da propriedade
easy access
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 5 de abr. de 2024
Dear Guest,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our hotel to have easy access. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Raquel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nos gusto la cercanía con el aeropuerto, que incluyen el transporte al hotel, las instalaciones son comodas y que tiene desayuno.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thanks for your comment! We are glad to know that you enjoyed the proximity to the airport, the transportation to the hotel, the comfortable facilities and the breakfast. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 - Excelente

Adalberto

Pontos positivos: Condições e instalações da propriedade
You need more safety on back building and to far to go walking for kids to go breakfast or gymnastics
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thank you for your feedback and for staying with us. We appreciate your input regarding safety in the back building and the distance for children to access breakfast or the gym. We will take your comments into consideration as we continue to improve our facilities and services. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 - Boa

Armando

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any specific areas where you feel we could improve and earn that extra star, please don't hesitate to let us know. We value your input and hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

8/10 - Boa

Harbhajan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Train and Motorway noise. Walk to next building
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by noise from the train and motorway. We understand the importance of a peaceful stay and regret any disturbance you experienced. Please know that we will review your comments internally to address any issues regarding noise and building accessibility. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Rahjan

Pontos positivos: Limpeza e condições e instalações da propriedade
I really like it here
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 20 de abr. de 2024
Dear Guest,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we're delighted that we could provide you with a great experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Rodrigo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Muy buen servicio no tube ningún problema
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thanks for your comment! We are glad to know that you enjoyed our service and that your stay was trouble-free. We hope to have the pleasure of welcoming you again in the future.Sincerely, Hotel Manager

10/10 - Excelente

Ashley

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place very clean and affordable
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thank you for your perfect rating and kind words! We're delighted to hear that you had a great experience during your stay and found our hotel clean and affordable. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - Excelente

Charles

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place to stay to fly out of San Francisco
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 2 de abr. de 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a good experience staying with us before your flight out of San Francisco. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

6/10 - Ok

Deysi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
no cleaning service everyday
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Manager em 30 de mar. de 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience regarding the lack of daily cleaning service. Your comment is important to us, and we will address this matter with our housekeeping team to ensure a consistent level of service for all our guests. If you have any further concerns or if there's anything else we can do to improve your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 - Excelente

Julissa, Bronx

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Breakfast is great to get your day started. Hotel is clean and staff members are very nice!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 30 de mar. de 2024
Dear Guest,Thank you for your excellent rating and positive feedback! We're delighted to hear that you enjoyed our breakfast offerings, found our hotel clean, and appreciated the friendliness of our staff. If there's anything else we can do to make your next stay even better, please let us know. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 - Excelente

César Armando Anguiano

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Está en excelente estado el hotel y el desayuno incluido está bastante bueno. Excelentes camas!
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hotel Manager em 29 de mar. de 2024
Dear Guest,Thank you for your excellent rating and positive comment! We are pleased to know that you enjoyed your stay with us and that you found our hotel in excellent condition. We are also glad that you enjoyed our included breakfast and that you found our beds excellent. We hope to have the pleasure of welcoming you again in the futureSincerely, Hotel Manager

8/10 - Boa

jorge

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 19 de abr. de 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you had a positive experience overall. If there are any specific areas where we can improve to make your next stay even better, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back soon.Sincerely, Hotel Manager

8/10 - Boa

Erica

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza e comodidades
Property had no/ poor cell service in room and building
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 28 de mar. de 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay overall. We apologize for the inconvenience you experienced with the cell service. We understand the importance of staying connected, and we will look into ways to improve this aspect of our service. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 - Insatisfatória

Hendrik

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
Okay for one night. Close to the airport. Breakfast w/ poor options. Room was humid and smelly. No daily roomservice. Had to change key cards three times because they didn’t work.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager em 28 de mar. de 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay, including the breakfast options, room conditions, key card issues, and the lack of daily room service. Your comments are valuable, and we will address them with our team to improve our services for future guests.Sincerely, Hotel Manager

4/10 - Insatisfatória

Jocelyne

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Not what the description of the this property shows. 2 separate buildings and location is next to an abandoned warehouse and train tracks where many homeless roam. There was lists of damage to the property in and outside. Our room lock was broken
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 28 de mar. de 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the discrepancies in the property description and any inconvenience caused by the location and condition of our facilities. Your comments are important, and we will address them to ensure a better experience for our guests in the future.Sincerely, Hotel Manager

8/10 - Boa

Kanlaya

Viagem em grupo
My building are under construction,
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Hotel Manager em 27 de mar. de 2024
Dear Guest,Thank you for your review. We apologize for any inconvenience caused by the ongoing construction near your building. Please rest assured that we're working to minimize disruptions to our guests as much as possible. If there's anything we can do to enhance your stay or alleviate any inconveniences, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Friendly, courteous
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 28 de mar. de 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and courteous. We strive to provide excellent service to all our guests, and we appreciate your recognition of our efforts. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 - Boa

Brenda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property is split in half, two buildings one on each side of the tracks. Be careful with the homeless encampment. Staff was nice, rooms were clean, and breakfast was good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 26 de mar. de 2024
Dear Guest,Thank you for your review. We appreciate your feedback about our staff, clean rooms, and good breakfast. We apologize for any inconvenience, We will address these concerns to ensure a better experience for our guests. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

10/10 - Excelente

Maria

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice hotel. Breakfast was delicious 👌 places to eat are walking distance. Highly recommend 👍
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hotel Manager. em 26 de mar. de 2024
Dear Guest,Thank you for taking the time to write to us. Your kind words mean a great deal to us, and we are pleased to hear that you are satisfied with your stay with us. We appreciate your recommendation of our hotel to others, and we hope that you will stay with us again in the future so that we may continue to meet your needs. Sincerely,Hotel Manager

8/10 - Boa

Melanie

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hotel Manager em 26 de mar. de 2024
Dear Guest,Your rating of the hotel and staff is greatly appreciated. Our staff strives to provide the best service possible, and we are delighted that you found our hospitality to be satisfactory. We look forward to seeing you again soon!Sincerely,Hotel Manager