Fachada

Avaliações de Hotel Belmont

2.5 out of 5
Hotel Belmont
560 El Camino Real, Belmont, CA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 76 de 198 avaliações" "
Nota 8 - Boa. 91 de 198 avaliações" "
Nota 6 - Ok. 18 de 198 avaliações" "
Nota 4 - Insatisfatória. 5 de 198 avaliações" "
Nota 2 - Terrível. 8 de 198 avaliações" "

8,6/10

Limpeza

8,4/10

Serviço e funcionários

7,8/10

Comodidades

8,0/10

Condições e instalações da propriedade

7,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Chelen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Management em 23 de abr. de 2024
Dear Chelen, Thank you for your valuable feedback. We are thrilled to know that you have enjoyed your stay. We hope that you visit us again

10/10 - Excelente

Cecilia

Viagem de negócios, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and quiet.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Belmont Management em 24 de fev. de 2024
Dear Cecilia, Thank you for your valuable feedback. We are thrilled to know that you have enjoyed your stay. We hope that you visit us again!

8/10 - Boa

Mihail

Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Belmont Management em 11 de jan. de 2024
Dear Mihail, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon!

4/10 - Insatisfatória

Linda

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
When you walked on the bathroom floors they were very sticky, my slipper stuck to the floors. The floor was uneven. There was not a safety lock/latch on the door. We had to prop a chair against it. The door did not close tightly. There was a constant smell of someone smoking from downstairs and drifted upstairs. Very stinky! The door card did not work half of the time and had to constantly get another one. Would not recommend or stay there.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Belmont Management em 11 de jan. de 2024
Dear Linda, Thank you for taking the time to share your feedback with us. Your comments are of utmost importance to us as they help us identify areas for improvement. We will carefully review your feedback and take appropriate measures to improve our services and facilities. We hope when you visit our hotel next time, you will have a better experience.

2/10 - Terrível

Shannon

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
I was scared to be in that area and the bed was the most uncomfortable ever!
Hospedou-se por 1 diária em out. de 2023
Resposta de Hotel Belmont Management em 11 de jan. de 2024
Hi Shannon, Thank you for taking the time to provide your feedback. We take every suggestion/comment of our customers very seriously and work on it. The next time you visit our hotel, we hope that you will have a better experience.

8/10 - Boa

Thomas

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Good overnight
The Hotel/Motel was a good place to stay before flying out of SFO. Room was clean and bed was very comfortable.Traffic noise from road was minimal for the location. Lots of amenities nearby.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Hotel Belmont Management em 7 de set. de 2023
Dear Thomas,Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Hotel Belmont Management

8/10 - Boa

Maria

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
WE WERE ABLE TO CHECK IN BEFORE 3 WITH NO HASSLE AND WE SLEPT GREAT NO NOISE ALL NIGHT
Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Belmont em 12 de ago. de 2023
Dear Maria,Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Hotel Belmont Management

6/10 - Ok

Keith

Hospedou-se por 4 diárias em jul. de 2023
Resposta de Hotel Belmont Management em 30 de jul. de 2023
Dear Keith,Thank you for taking the time to share your feedback with us. Your comments are of utmost importance to us as they help us identify areas for improvement. We will carefully review your feedback and take appropriate measures to enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay.Best regards,Hotel Belmont Management.

8/10 - Boa

Marianna

Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Belmont Management em 20 de jul. de 2023
Dear Marianna, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Hotel Belmont Management

10/10 - Excelente

NNY

Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Belmont em 12 de ago. de 2023
Dear NNY,Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Hotel Belmont Management

8/10 - Boa

Thomas

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Hotel Belmont Management em 20 de jul. de 2023
Dear Thomas, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely,

8/10 - Boa

EARL

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was Quiet and clean. The hot water was to hot. No anti slip in the bath tub.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Hotel Belmont Management em 30 de jul. de 2023
Dear Earl,Thank you for sharing your experience with us. We are delighted to hear that you found our hotel quiet and clean; your comfort and satisfaction are our top priorities. We apologize for the inconvenience caused by the hot water being too hot and the lack of anti-slip measures in the bathtub. Your feedback is invaluable, and we will address these issues promptly to ensure a more pleasant stay for all our guests. We appreciate your understanding and hope to welcome you back soon, providing you with an even better experience.Best regards,Hotel Belmont.

10/10 - Excelente

Timothy

Hospedou-se por 1 diária em jun. de 2023
Resposta de Hotel Belmont Management em 28 de jun. de 2023
Dear Timothy,Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Hotel Belmont Management

8/10 - Boa

Joel

Hospedou-se por 1 diária em jun. de 2023
Resposta de Hotel Belmont Management em 21 de jul. de 2023
Dear Joel, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon!

10/10 - Excelente

TUPOU K

Hospedou-se por 1 diária em jun. de 2023
Resposta de Hotel Belmont Management em 28 de jun. de 2023
Dear Tupou,Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon!Sincerely,Hotel Belmont Management

2/10 - Terrível

Yin, San Jose

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Dirty,No locker, leaking in the toilet
Hospedou-se por 1 diária em mai. de 2023
Resposta de Hotel Belmont Management em 27 de mai. de 2023
Hi Yin,We sincerely apologize for the inconvenience you encountered during your stay at our hotel. We regret not having a locker facility available and understand the inconvenience it caused. We deeply apologize for the cleanliness issues in your room and assure you that we will investigate the matter to prevent such occurrences in the future. Additionally, we apologize for the leaking toilet and will promptly address the problem with our maintenance team. Your feedback is important to us, and we value your patronage. Please let us know if there's anything else we can do to improve your experience and make your stay more comfortable

8/10 - Boa

Andrea

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Hotel Belmont Management em 31 de mai. de 2023
Dear Andrea,Thank you for choosing Hotel Belmont for your recent stay and for taking the time to provide us with feedback. We are thrilled to learn that your experience with us was satisfying and that you rated us with 4 out of 5 stars on Expedia. We pride ourselves on delivering exceptional service and creating memorable stays for our guests, so your positive review serves as a great motivation for our entire team. We truly appreciate your support and hope to have the opportunity to welcome you back in the future for another delightful stay.Warm regards,Hotel Belmont Management

8/10 - Boa

Ning

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is OK for nights
Hospedou-se por 1 diária em mai. de 2023
Resposta de Hotel Belmont Management em 31 de mai. de 2023
Dear Ning,Thank you for choosing to stay at our hotel and for taking the time to share your feedback on Expedia. We appreciate your rating of 4 out of 5 stars and your honest comment regarding your stay. We're glad to hear that your overall experience with us was satisfactory. We constantly strive to provide our guests with a comfortable and enjoyable stay, and your feedback helps us in our ongoing efforts to improve our services. We value your support and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Hotel Belmont Management

4/10 - Insatisfatória

Greg

Hospedou-se por 3 diárias em abr. de 2023
Resposta de Hotel Belmont Management em 31 de mai. de 2023
Dear Greg,Thank you for choosing our hotel for your recent stay and for sharing your feedback on Hotels.com. We appreciate your honesty in rating us 4 out of 10. We sincerely apologize if your experience did not meet your expectations. We would greatly appreciate it if you could provide us with more details about your stay so that we can better understand the areas where we fell short and work towards making improvements. We value your feedback and are committed to ensuring that all our guests have a positive experience. We hope to have the opportunity to regain your trust and provide you with a better stay in the future.Best regards,Hotel Belmont Management

2/10 - Terrível

Brian

Hospedou-se por 1 diária em abr. de 2023
Resposta de Hotel Belmont Management em 31 de mai. de 2023
Dear Brian,Thank you for choosing our hotel and for sharing your feedback on Hotels.com. We are sorry to hear that your experience with us fell short of your expectations, resulting in a rating of 2 out of 10. We apologize for any inconveniences or shortcomings you may have encountered during your stay. We value your feedback and would greatly appreciate it if you could provide us with more specific details about your experience so that we can address the issues you encountered and make necessary improvements. It is our utmost priority to ensure the satisfaction and comfort of our guests, and we sincerely apologize for any disappointment caused. We hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Best regards,Hotel Belmont Management

8/10 - Boa

Douglas

Hospedou-se por 2 diárias em mar. de 2023

10/10 - Excelente

Camille

Hospedou-se por 1 diária em mar. de 2023

10/10 - Excelente

Edwin

Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

chris

Hospedou-se por 1 diária em nov. de 2022

10/10 - Excelente

cheryl

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were in the area for a Dr appointment at Stanford for my grandson. This motel is small, but convenient. Staff at check in was very polite and courteous. Room was clean and bed was comfortable. There is a McDonalds next door, which was an easy dinner for my grandson. We would stay here again.
Hospedou-se por 1 diária em nov. de 2022
Resposta de Hotel Management em 10 de nov. de 2022
Dear Cheryl, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

2/10 - Terrível

Snira

Hospedou-se por 1 diária em out. de 2022

2/10 - Terrível

Snira

Hospedou-se por 1 diária em out. de 2022

8/10 - Boa

Maria

Hospedou-se por 1 diária em set. de 2022
Resposta de Hotel Management em 15 de out. de 2022
Dear Maria, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Robert

Hospedou-se por 1 diária em out. de 2022
Resposta de Hotel Management em 10 de out. de 2022
Dear Robert, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

10/10 - Excelente

FREDERICK

Hospedou-se por 1 diária em set. de 2022

10/10 - Excelente

Michael

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Loved it! Terrific little hotel.
Hospedou-se por 3 diárias em set. de 2022
Resposta de Hotel Management em 16 de set. de 2022
Dear Michael, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

10/10 - Excelente

Jeanette

Hospedou-se por 3 diárias em ago. de 2022
Resposta de Hotel Management em 30 de ago. de 2022
Dear Jeanette, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

6/10 - Ok

Muyi

Pontos negativos: Comodidades
Need toothbrush
Hospedou-se por 1 diária em ago. de 2022
Resposta de Hotel Management em 27 de ago. de 2022
Dear Muyi Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We do provide toothbrushes upon asking at the front desk. We are sorry we were not able to meet your expectations this time. We hope to see you again soon! Sincerely Hotel Management

10/10 - Excelente

Corey

Hospedou-se por 1 diária em ago. de 2022

8/10 - Boa

Farivar

Hospedou-se por 1 diária em jul. de 2022
Resposta de Hotel Management em 2 de ago. de 2022
Dear Farivar, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Dennis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2022
Resposta de Hotel Management em 1 de ago. de 2022
Dear Dennis, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Andrew

Hospedou-se por 4 diárias em jul. de 2022
Resposta de Hotel Management em 28 de jul. de 2022
Dear Andrew, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Dr Stefan

Hospedou-se por 2 diárias em jun. de 2022
Resposta de Hotel Management em 20 de jun. de 2022
Dear Dr. Stefan, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Yunhua

Hospedou-se por 3 diárias em jun. de 2022

6/10 - Ok

Luis

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very disappointing
I really wanted to like this hotel, when we got there the manager had not set up a room for us (I guess he hadn’t checked Hotels.con to see that we had a booking) despite the fact we had booked a week in advanced. Because of this the only room he could put us in was the “extra” room that they usually don’t rent out. It was right under the stairs and by the ice machine, the ice machine was so loud during the night that we couldn’t leave the window open and there was a lot of foot traffic. I wouldn’t stay here alone.
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Hotel Management em 9 de jun. de 2022
Dear Luis, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize on behalf of our entire staff for failing to meet your expectations during your stay. We hope you give us a second chance so that we can provide you with the superior service that you deserve. Sincerely Hotel Management.

6/10 - Ok

Granite

Hospedou-se por 1 diária em mai. de 2022
Resposta de Hotel Management em 27 de ago. de 2022
Dear Granite Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely Hotel Management

10/10 - Excelente

Keith

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent price and good quality hotel. Friendly and helpful staff.
Hospedou-se por 2 diárias em mai. de 2022
Resposta de Hotel Management em 16 de mai. de 2022
Dear Keith, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

10/10 - Excelente

Jeanette

Hospedou-se por 3 diárias em mai. de 2022
Resposta de Hotel Management em 7 de mai. de 2022
Dear Jeanette, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Juan

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff helpful and friendly
Hospedou-se por 1 diária em abr. de 2022
Resposta de Hotel Management em 5 de mai. de 2022
Dear Juan, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

10/10 - Excelente

Jasiel

Hospedou-se por 2 diárias em mar. de 2022
Resposta de Hotel Management em 11 de mar. de 2022
Dear Jasiel, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

10/10 - Excelente

Robert

Hospedou-se por 2 diárias em mar. de 2022
Resposta de Response from Hotel Management em 9 de mar. de 2022
Dear Robert, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Greg

Hospedou-se por 3 diárias em fev. de 2022
Resposta de Response from Hotel Management em 1 de mar. de 2022
Dear Greg, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Greg

Hospedou-se por 3 diárias em fev. de 2022
Resposta de Response from Hotel Management em 25 de fev. de 2022
Dear Greg, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Greg

Hospedou-se por 3 diárias em fev. de 2022
Resposta de Response from Hotel Management em 18 de fev. de 2022
Dear Greg, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management

8/10 - Boa

Greg

Hospedou-se por 4 diárias em fev. de 2022
Resposta de Response from Hotel Management em 12 de fev. de 2022
Dear Greg, Thank you for taking the time to provide your feedback. We are pleased to know you have enjoyed your stay. We hope to serve you again soon! Sincerely, Management