2/10 - Terrível
Robyn
Viagem com a família
26 de ago. de 2025
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Staff super nice first of all. But unfortunately we stayed one night and left when we were booked for a week. One of their best rooms they said they had was just not acceptable. Floor was dirty to the point are bare feet were dark brown on bottoms within the first hour. The carpet was ripped in a few spots. The couch we put a sheet on it looked so dirty. A bunch of ripped areas. We got there - no toilet paper no towels. There was a bag of leftover fruit in a bag on the kitchen stool.
Went to go to bed at 11 at night and I’m sure the sheets were just made and not changed. Few maybe stains… but not taking chance and also couple of hairs.
They did not charge me for the night which was nice of them. I did offer to pay something but they said it’s okay.
I think most of the lack of items and cleaning was maid related I know. But the floors are gross and the couch. Needs replacing. To the point I had a shower, dried my feet and put on my new shoes so the dirt on my feet from the floor wouldn’t go onto my soles of my shoes.
Bed was super comfy though. Staff was very kind and thoughtful.
The lobby etc very clean and looks nice.
Breakfast I don’t usually go down but my husband does and having breakfast only 630-830 seems early. Most hotels go to 930 I feel.
Overall I would not stay here again until they redo some rooms. Which they acknowledged they need to.
Didn’t use pool or gym as I got up at 7 am to tell them we were not staying longer.
Robyn
Hospedou-se por 8 diárias em ago. de 2025
