Fachada

Avaliações de Hilton Garden Inn San Diego Old Town/SeaWorld Area

3 out of 5

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 577 de 1105 avaliações" "
Nota 8 - Boa. 300 de 1105 avaliações" "
Nota 6 - Ok. 123 de 1105 avaliações" "
Nota 4 - Insatisfatória. 59 de 1105 avaliações" "
Nota 2 - Terrível. 46 de 1105 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Kenner

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 1 de mai. de 2024
Kenner, it's wonderful to see your high rating for Hilton Garden Inn San Diego Old Town Sea World Area. We can't wait to have you with us again for another superb stay. Safe travels until then.

10/10 - Excelente

Sagrario, Las Vegas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second time staying at this place. Very nice. Will stay again whenever I come to San Diego.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 28 de abr. de 2024
Sagrario, we're delighted to hear you enjoyed your stay at the Hilton Garden Inn San Diego Old Town Sea World Area. It warms our hearts to know you're considering us for your future visits to San Diego. We eagerly anticipate welcoming you again. Thank you for sharing your wonderful review.

10/10 - Excelente

Adela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
IT’s across old town San Diego!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 27 de abr. de 2024
Adela, it sounds like you appreciated the premium location of Hilton Garden Inn San Diego Old Town Sea World Area. Being situated near the historic Old Town has its perks, and we're elated you took advantage of this. We can't wait to welcome you back the next time you travel to San Diego.

8/10 - Boa

Julio

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very short easy walk to old town.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Julio, thank you for highlighting the convenient location of the Hilton Garden Inn San Diego Old Town Sea World Area. We're glad you appreciated the proximity to the old town, making it an easy stroll. We hope your travels bring you back to us in the future.

10/10 - Excelente

Xochil, Camarillo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The Hotel in general was good.The beds really need an update,it was hard and you can feel the springs and it was noisy.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 24 de abr. de 2024
Xochil, it's wonderful to hear you appreciated the overall quality of Hilton Garden Inn San Diego Old Town Sea World Area. That said, we regret hearing about the concerns you had regarding the beds. Rest assured, we are always open to feedback to strive to enhance our overall guest experiences and comfort levels. We'll certainly take your words into account. We're excited and hope to welcome you back for a more seamless experience.

10/10 - Excelente

Miranda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s close and walking distance to everything
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Miranda, we're delighted that you appreciated the convenient location of Hilton Garden Inn San Diego Old Town Sea World Area. Getting around easily definitely adds to a fantastic stay. Seeing you again soon would be a pleasure.

6/10 - Ok

Angelica

Viagem com família e crianças pequenas
Breakfast buffet was pricey
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 22 de abr. de 2024
Angelica, it's valuable to learn from your feedback and understand you found the breakfast rates to be higher-end. We aim to ensure excellent quality and a wide variety to justify the price. We also offer individual breakfast items as an alternative. We hope you'll consider us in the future so we can offer an improved experience.

10/10 - Excelente

Delia

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Delia, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton Garden Inn San Diego Old Town Sea World Area!

2/10 - Terrível

Troy

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Check in was not up front with me and put me in a room that was a down grade from what I paid. When I booked the room it said no queens were available and I had to pay the higher price for a king, but they put me in a queen bed anyway. When I complained they gave me the choice to go to a room that literally sounds like a helicopter taking off and vibrating the walls. No discount or apologies. They actually smirked when I asked them why the queen and they looked at each other and smiled then told me I didn’t have any other choice because the King bedroom was the noisy one but didn’t explain it to me when checking in. I felt abused and they treated me ignorantly as if I was a jerk for asking. Also, nothing in the reservation did it mention additional $25 for parking but it did show it if you drill down further to property details. I feel Expedia should disclose parking fees when booking.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 21 de abr. de 2024
Troy, it's disheartening to hear about the issues you encountered during your stay. We understand you had concerns regarding the room allocation and we extend our sincere apologies for any miscommunication. We also regret to hear that the noise level in the alternative room provided was not up to your satisfaction. Our intention is to provide our guests with utmost comfort and we're sorry it didn't seem this way for you. For any miscommunication regarding additional charges, we do apologize. We appreciate your feedback, and will use it to refine our services for the future.

8/10 - Boa

Biky

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Rooms were spacious nice lobby. Bathroom sink was leaking bathroom door handle broke.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 19 de abr. de 2024
Biky, thank you for highlighting the openness of the rooms and the appeal of the Hilton Garden Inn San Diego Old Town Sea World Area lobby. We sincerely regret that you encountered some issues with your bathroom. It's paramount to us that we provide a faultless stay and we assure you that such issues are taken seriously and promptly addressed. We hope for another opportunity to provide you with the top-notch experience you deserve.

8/10 - Boa

Roselyn

Pontos positivos: Serviço e funcionários
Hospedou-se por 5 diárias em abr. de 2024
Resposta de Customer Service em 17 de abr. de 2024
Roselyn, we're thrilled to learn that your stay at Hilton Garden Inn San Diego Old Town Sea World Area was satisfying. It'd be lovely to have you back again for another remarkable experience. Thank you for your rating!

10/10 - Excelente

Luis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location close to transportation
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Luis, it's wonderful to hear that you appreciated the strategic location of Hilton Garden Inn San Diego Old Town Sea World Area. Your feedback is very valuable to us and we're glad that the proximity to transport options enhanced your stay. We look forward to welcoming you back in the future!

10/10 - Excelente

Manuel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved this place, definitely will come back again
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Manuel, thank you for your kind words. We're thrilled to hear you loved your stay at Hilton Garden Inn San Diego Old Town Sea World Area and are already planning your return visit. It's always wonderful to see our guests create wonderful memories here. Looking forward to welcoming you back again soon.

8/10 - Boa

Amber

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Property was beautiful and worth the money. The front desk staff was not very friendly. Luckily I only had to interact with them on check-in.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Amber, we appreciate your constructive review. It's delightful to know you found the Hilton Garden Inn San Diego Old Town Sea World Area aesthetically pleasing and a good value. However, we regret that your check-in experience wasn't up to our usual high standards. We'll be sure to share your feedback with our front desk team members for better future guest experiences. We hope to have another opportunity to improve your impression of our service on your next visit.

10/10 - Excelente

Maria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 8 de abr. de 2024
Maria, we're thrilled to see that you enjoyed your stay at the Hilton Garden Inn San Diego Old Town Sea World Area. Your rating speaks volumes about your experience! We are looking forward to welcoming you back on your next visit to San Diego. Safe travels!

10/10 - Excelente

Heidi

Viagem em grupo, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
quick checkin/out/ Friendly front desk! Clean rooms
Hospedou-se por 1 diária em abr. de 2024
Resposta de Customer Service em 9 de abr. de 2024
Heidi, thank you for taking the time to share your experience at Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled to know our speedy check-in and check-out procedures met your needs and our front desk team members lived up to your expectations in providing friendly service. We're also glad you appreciated the cleanliness of our rooms. Your positive comments are greatly appreciated and we're looking forward to welcoming you back in the future.

10/10 - Excelente

Pamela

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice layout
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 5 de abr. de 2024
Pamela, thank you for your feedback! We're delighted to hear you found the layout at Hilton Garden Inn San Diego Old Town Sea World Area to your liking. We strive to create a comfortable and enjoyable environment for all our guests and we're glad we delivered. We look forward to welcoming you back in the future!

10/10 - Excelente

sherri

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We ate at the on-site restaurant and the food was excellent and the server was great!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 5 de abr. de 2024
Sherri, we're thrilled to hear that your dining experience at Hilton Garden Inn San Diego Old Town Sea World Area was delightful! It's heartening knowing you appreciated the meals from our on-site restaurant as well as the service from our colleagues. Thank you for your review, we hope to welcome you back soon.

8/10 - Boa

Micheal

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 20 de abr. de 2024
Thanks for the 4/5 rating, Micheal!We're happy you had such a lovely stay at Hilton Garden Inn San Diego Old Town Sea World Area! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 - Excelente

Colleen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very easy access to the State Park. We walked to the transit center and rode the trolly to the Midway Aircraft Museum.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 30 de mar. de 2024
Colleen, it's delightful to hear that your stay at the Hilton Garden Inn San Diego Old Town Sea World Area was to your satisfaction. We're thrilled that you found it convenient to access the State Park and that you had the opportunity to venture to the Midway Aircraft Museum. We look forward to welcoming you back on your next visit to San Diego.

10/10 - Excelente

Conni

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff (especially the front desk staff) were awesome. They greeted each guest with a friendly smile and their full attention. We were having a family celebration where we were all staying there and they let us visit together in the lobby ( our group was too big to visit in one of our rooms) which has many seating areas. Can't recommend this place enough. Rooms were very nice
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Customer Service em 1 de abr. de 2024
Conni, your wonderful review of the Hilton Garden Inn San Diego Old Town Sea World Area is greatly appreciated. It's heartening to know our front desk team members stood out with their friendly smiles and attention. We are glad your family could gather in our spacious lobby for your celebration. Your high recommendation and comments about our room decor mean the world to us. We can't wait to welcome you back for future family celebrations.

10/10 - Excelente

Gustavo, El Monte

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Only stayed one night, and arrived just in time for a drink before Verde Kitchen closed. Didn’t enjoy the surrounding area nor the property as much as we would have liked.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 30 de mar. de 2024
Gustavo, it's wonderful to hear that you had time for a delightful drink at Verde Kitchen during your short stay at Hilton Garden Inn San Diego Old Town Sea World Area. However, it's regrettable that you didn't get a chance to fully explore and appreciate the local vicinity and our premises. We understand that preferences vary, and we hope to offer you a more satisfactory experience if you decide to visit us again in the future.

4/10 - Insatisfatória

Freddy

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
I didn’t like that my bed mattress was super worn down that’s my wife and I had to sleep in the middle of the bed so we wouldn’t fall off the bed
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 30 de mar. de 2024
Freddy, it's truly disheartening to hear about your experience with the comfort of the bed during your stay. It's of great importance to us that our guests feel rested and at ease. In future visits, please share such matters immediately with our team members so we can take swift action towards improving the situation. We appreciate your feedback and take it seriously in our strive to improve.

10/10 - Excelente

Lisa

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was efficiaent and the bartender was friendly. Location was good.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 27 de mar. de 2024
Lisa, it's wonderful to hear you enjoyed your stay at Hilton Garden Inn San Diego Old Town Sea World Area. We appreciate your recognition of our efficient team members and warm-hearted bartender. Our location is indeed a positive feature we're proud of. We look forward to welcoming you back for another enjoyable stay.

8/10 - Boa

Patrick

Pontos positivos: Limpeza e serviço e funcionários
Needed better parking
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 28 de mar. de 2024
Patrick, we appreciate your feedback. At Hilton Garden Inn San Diego Old Town Sea World Area, we continuously strive to improve all aspects of our guests' experience, including parking. Your comment will aid us in evaluating our current arrangement to ensure we meet expectations better in the future. Thank you for choosing us, and we look forward to welcoming you back.

10/10 - Excelente

larry

Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 14 de abr. de 2024
Thank you for the 5 out of 5 rating, Larry!We're thrilled to see how much you enjoyed staying at Hilton Garden Inn San Diego Old Town Sea World Area. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - Excelente

Ninfa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Always welcoming by the staff, clean rooms. Walking distance to the restaurant.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 25 de mar. de 2024
Ninfa, it's delightful to know that you appreciated the cleanliness of your room at Hilton Garden Inn San Diego Old Town Sea World Area. Also, we're pleased that our team members managed to make you feel welcome throughout your stay. We hope you enjoyed the proximity to the restaurants as well. Your glowing feedback is appreciated, and we would love to welcome you back on your next visit to San Diego!

10/10 - Excelente

Soror

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice overall. The only thing which didn’t like was the fact… I chose the property as a dog friendly, but in the eating area they only allowed service dog !!!!! Does not make sense, I didn’t try to make a big deal about it , but I wanted others to know it if they intend to dine at the restaurant inside the property!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 19 de mar. de 2024
Soror, thank you for your positive feedback about Hilton Garden Inn San Diego Old Town Sea World Area. We're delighted you found our overall offerings to your liking. We appreciate your observation about our pet regulations in communal dining areas. This policy is guided by the San Diego County Health Department as they only allow service dogs in the dining area. Your comment will certainly assist future pet-owning guests. We hope to welcome you back again in the near future.

10/10 - Excelente

Alejandra

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Customer Service em 16 de mar. de 2024
Alejandra, thank you for your excellent rating of Hilton Garden Inn San Diego Old Town Sea World Area! We're thrilled to know that you had such a wonderful stay with us. Please visit again soon.

10/10 - Excelente

Ricardo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Un hotel tranquilo
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Customer Service em 14 de mar. de 2024
Ricardo, ¡apreciamos tus comentarios! Es fantástico saber que encontró que Hilton Garden Inn San Diego Old Town Sea World Area es un lugar tranquilo. Esperamos verle nuevamente la próxima vez que sus viajes lo traigan a San Diego.

8/10 - Boa

Esau

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 13 de mar. de 2024
Esau, it's great to see your solid rating for Hilton Garden Inn San Diego Old Town Sea World Area. We trust you found your stay satisfactory. We invite you again to enjoy our services. Thank you.

10/10 - Excelente

Ralph

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 11 de mar. de 2024
Ralph, it's wonderful to hear that you appreciated the cleanliness at the Hilton Garden Inn San Diego Old Town Sea World Area. We strive to provide a spotless environment for all our guests. Thanks for sharing your positive feedback with us. We hope to accommodate you again in the future.

10/10 - Excelente

MARIA, PARAMOUNT

Pontos positivos: Limpeza e condições e instalações da propriedade
I love the fact that is at a walkable distance from all the restaurants and shops at Old Town. But what I really love the most was the cleanliness!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 13 de mar. de 2024
Maria, it's wonderful that you enjoyed your stay at Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled that our convenient location close to local restaurants and shops proved beneficial for your visit. Also, your comments about our unwavering standards of cleanliness are greatly appreciated. We look forward to having you return for another delightful experience.

8/10 - Boa

Charity

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Customer Service em 8 de mar. de 2024
Charity, it's great to hear that you had a satisfying stay at Hilton Garden Inn San Diego Old Town Sea World Area. Thank you for sharing your feedback with us and we hope to welcome you again soon!

10/10 - Excelente

Jenna, San Diego

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Customer Service em 1 de mar. de 2024
Jenna, thank you for choosing Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled to know your stay with us met your expectations. It's always heartening to receive positive feedback. We look forward to welcoming you back in the future.

10/10 - Excelente

Tonia

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a quick check in process. Everything was accessible (parking, check in, elevator use, etc). The room was beautiful, wide open, and very clean. We felt comfortable and at home in our room. Thank you again!! I always go HILTON when traveling. They never fail to succeed my expectations of being comfortable for a reasonable price.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 27 de fev. de 2024
Tonia, thank you for your fantastic review! We're thrilled to hear that the check-in process at Hilton Garden Inn San Diego Old Town Sea World Area was swift and everything was easily accessible. We're pleased that you found your room beautiful, spacious, and pristine, aiding in a comfortable and homely atmosphere. We greatly appreciate your continued support and your kind words have exceeded our expectations too! We strive for supreme comfort at a fair value, and it's delightful to know we delivered that. Looking forward to your future stays!

10/10 - Excelente

hazem

Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
awesome hotel and the team are amazing and nice people and helpful this is what we need in places like this ☺️
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 26 de fev. de 2024
Hazem, it thrills us to read your positive feedback about your recent stay at the Hilton Garden Inn San Diego Old Town Sea World Area. We're pleased to hear that our incredible team provided such excellent service. Your words serve as an affirmation of the hospitality we aspire to deliver. We can't wait to welcome you back on your next journey to San Diego.

6/10 - Ok

Rebecca

Viagem em grupo
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Pontos negativos: Limpeza
Upon arrival we were placed in a room that was not clean; dirty towel on the bathroom floor and bed not made. When I was unable to get anyone on the phone, I went down to the desk and they changed our room, but gave us a smaller room. The staff was present enough and the location and rooms were good, just one bad experience.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 26 de fev. de 2024
Rebecca, we greatly appreciate your feedback. We regret to hear you encountered issues with your initial room's cleanliness and size. Rest assured, our team takes pride in providing excellent guest experiences, and your feedback will be used to improve our services. It's promising to know that the location and our team members met your expectations. We hope to welcome you back and provide a stay that truly reflects our commitment to guest satisfaction.

10/10 - Excelente

Zhengfan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 27 de fev. de 2024
Thank you for the perfect rating, Zhengfan!We are very pleased to hear that you had a wonderful stay at Hilton Garden Inn San Diego Old Town Sea World Area. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

8/10 - Boa

misfit

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It’s a fairly new hotel. Everything is still newish
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 26 de fev. de 2024
Misfit, thank you for acknowledging the freshness and modernity of Hilton Garden Inn San Diego Old Town Sea World Area. It pleases us to hear from guests like you who appreciate our recently updated facilities. We're looking forward to welcoming you back for another enjoyable stay.

10/10 - Excelente

Bianca

Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 20 de mar. de 2024
Bianca, thank you for choosing to stay at the Hilton Garden Inn San Diego Old Town Sea World Area. We're pleased to see that you've had an enjoyable experience with us. We hope to welcome you back in the future for another wonderful visit.

2/10 - Terrível

Kristi

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Dirty and staff is unprofessional and lazy
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 24 de fev. de 2024
Kristi, we regret to hear about your recent experience. Please accept our apologies for the cleanliness issues and the behavior you perceived from our team members. It's normally our priority to maintain high standards of service and cleanliness. Thank you for your feedback, as we will utilize it to improve. We hope to have the chance to show you a truly satisfying stay in the future.

10/10 - Excelente

Herbert

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 20 de mar. de 2024
Herbert, it's wonderful to read that you had a 5-star experience at Hilton Garden Inn San Diego Old Town Sea World Area. We value your feedback and look forward to welcoming you back. Safe travels!

10/10 - Excelente

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Customer Service em 23 de fev. de 2024
Thanks for the perfect rating, Richard! We can't wait to see you again soon for another amazing experience at Hilton Garden Inn San Diego Old Town Sea World Area.

8/10 - Boa

Maria, Winter Haven

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
It was pretty good. Only drawback, paying for parking.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 20 de fev. de 2024
Maria, thank you for sharing your feedback. At Hilton Garden Inn San Diego Old Town Sea World Area, we're thrilled you found your stay to be generally enjoyable. We also understand your concerns about the parking fees and appreciate this input as we continually strive to improve guest experiences. We hope to welcome you back in the future.

10/10 - Excelente

Kenner

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Customer Service em 21 de fev. de 2024
Kenner, thank you for your stellar rating! The Hilton Garden Inn San Diego Old Town Sea World Area is delighted to hear that your stay with us was pleasurable. We look forward to welcoming you back for another outstanding experience.

2/10 - Terrível

Teresa

Viagem com a família
Pontos negativos: Comodidades
Front desk is rude, had to request your room to be cleaned the day before you wanted it. The restaurant was great and their staff was excellent.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Customer Service em 20 de fev. de 2024
Teresa, it's disheartening to hear about your experience with our front desk team members. We always strive to provide the highest level of service and it seems we missed the mark during your stay. Your feedback about room housekeeping is noted. However, we're glad to know that you enjoyed the restaurant and found those team members to be excellent. We hope for another opportunity to rectify your impressions in the future.

10/10 - Excelente

Yvenson, San Diego

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The best
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 20 de fev. de 2024
Thanks for sharing this perfect rating, Yvenson!We're thrilled to hear you enjoyed your stay at Hilton Garden Inn San Diego Old Town Sea World Area! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4/10 - Insatisfatória

Eldhanna, Lemoore

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 20 de fev. de 2024
Thank you for sharing your feedback, Eldhanna.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 - Excelente

Marisa

Hospedou-se por 1 diária em fev. de 2024
Resposta de Customer Service em 19 de fev. de 2024
Marisa, thank you for choosing the Hilton Garden Inn San Diego Old Town Sea World Area. We're thrilled to understand your stay exceeded expectations. Looking forward to your next visit.