I am very sorry for the inconvenience, but your reservation came directly from the Expedia site which populates our reservation system automatically. I am sure we have resolved this for you, and if not, please just call me or eamail me. We have no intention to keep your money if you didn't book with us.

Our location is very prime for the beach and the local restaurants in Pacific Beach. We look forward to your next stay with us! Lastly, thank you for your excellent review.

We are very sorry for your experience while staying with us. We do constantly renew our paint in the interior, and do apologize your room was not up-to-date. Thank you for trying us, and we hope you will consider us again.

We raelly appreciate your fantastic review and look forward to your next stay with us.

We look forward to your next stay, and also thank you for your great review.

I have to admit we are only cleaning stayover rooms upon request until the summer season starts. But, we are always happy to clean our rooms every day if you would like. The mattresses are about five months old, and unfortunately, we have found that never satidfied everyone. Thank you very much for trying us. We are sorry for your experience while staying wiyh us.

We are sorry about your neighbors, and because of the parking, we always offer complimentary parking where you checked in and also at our other sister property two blocks away. We hope to see you again.

Because of the size of this property, we have decided to keep the reception at our sister property a block away. We are sorry for the inconvenience of that and your neighbors. Knowing about the reception, we hope you will considerus again.

Thank you for your fantastic review and for staying with us. We look forward to hosting you again.

Congratulations to you two! We are happy you chose to stay with us for your honeymoon and look forward to seeing you again.

I am very sorry for the incident involving my cleaning staff. I am not sure what this was, but there is never a reason for something like that. After reading your message, I did check the Expedia site and our instructions are not listed on where to check in. Unfortunately, this had been missed as the other sites do give those directions. We certainly do not want to inconvenience our guests while checking in, so thank you for mentioning this. We do hope you will consider us again.

I am very sorry your door needed adjustments. However, our lock system is very new and very difficult to bypass. As locks go, we have ensured a very safe product. Thank you for trying us.

Thank you for your excellent review and for deciding to stay with us at the beach. We'll see you again.

We do apologize for the a/c issue and if parking cannot be found there, we always offer complimentary parking at our two other properties. Thank you for staying with us.

Thank you for your nice words and great review. We hope to see you again soon.

We are very happy that you enjoyed your stay with us, but do wish your overall experience would have been much better. We do hope you will consider us the next time you are in San Diego. Thank you for staying with us.

Unfortunately, sometimes the beach parking area across from us can get RVs at times. The good news is that there is strret sweeping almost every night so the vehicles should not remain the entire night. We hope you enjoyed your ocean view room, and we thank you for staying with us!

We thank you for your excellent review! And, we do hope you will choose to stay with us again the next time you are in Pacific Beach.

Almost right on! We thank you for your awesome review! And, we do hope you will choose to stay with us again soon.

We thank you for your fantastic review! And, we do hope you will choose to stay with us again.

I do apologize for the websites not being updated for check in procedures. We do hope you will choose to stay with us again.

I am terribly sorry for your experience whild staying with us. We always offer complimentary parking at our two sister properties in the case a space is not available there. We do thank you for trying us, and also for your review.

Please remember that we always offer complimentary parking at our two sister properties as well. We look forward to your next stay, and thank you very much for your great review!

I am very sorry that your bikes were taken. Unfortunately, leaving bikes outside at the beach is never a good idea. Thank you very much for trying us. And, if you ever decide to choose to stay with us again, we strongly recommend keeping your bikes with you in your guestroom.

We just renovated the entire interior and exterior of the property right before COVID. We are sorry our accommodations were not more pleasing, but please note that we also offer rooms with a balcony and a beautiful vies of the ocean. And, we also have many different sizes of rooms as well. We hope you will consider us again.

Thank you very much for your excellent review! We look forward to your next visit with us.

We really appreciate your comments and especially for choosing to stay withy us. We are making adjustments to our sites regarding the breakfast or fruit. I do apologize for that person's reaction and thank you for letting me know. We do hope you will try us again knowing the breakfast will only consist of fruits and in-room coffee and tea.

I think you checked out prior to the big waves hitting the coast last week. We want to thank you for choosing to stay with us and for your great review and comments. And, we look forward to your next stay with us.

Thank you for your fantastic review and for choosing to stay with us. We'll see you again!

We are very sorry for the mixup and for the lock. Our locks are less than one year old and have been functioning almost perfectly since the changeover. We do hope you will consider us again the next time and will contact me directly. We of course want to retain you as one of our guests and hope to see you again.

Thank you for your excellent review and for choosing to stay with us. We look forward to seeing you again. Happy Holidays!

These are some of the many nice choices there are to eat and relax in the local area. It sounds like you had a nice time while staying with us. We do hope you choose to stay with us again. Thank you very much for your great review. And, Happy Holidays!

Thank you for your nice comments and for your excellent review. We hope you will choose to stay with us again soon.

Thank you for trying us. It is true that we do not have a front desk open at this property. But, we are always available at our sister property for any request you may have. We are very sorry for the inconvenience this had caused.

We do thank you for trying us, and we especially apologize for your overall experience. Perhaps you will consider us again.

We do appreciate your comments and do apologize for the office closure. We always offer complimentary parking at our sister properties in the case there are no spaces available. We do hope you will consider us again.

We do always offer complimentary parking at our sister properties, and do realize that doesn't always work. We are very sorry for your experience while staying with us and do thank you for choosing to try us.

Thank you very much for your excellent review and we hope to see you again soon!

It sounds like you did work around the parking. Please remember that we always offer complimentary parking. We are still working on WiFi improvements. Hopefully, there will be no need to login again after it times out. Also, please note that we do not have an actual limit for devices, it's just our pases indicate two devices. If needed, you just ask for an additional pass. We hope to see you again.

Thank you for you comments and for staying with us. I just searched the Expedia site for the amenities and could not locate the wording for on-site. I know I had the on-site wording removed a while back because it is a shared amenity and not on-site like you said. We always appreciate your feedback and definitely look forward to your next stay with us.

Thank you for staying with us. If you have an issue during alomsot any time of the day until about 10:00 PM, our service should be fairly quick. We are sorry for the inconvenience this created. We do look forward to your next visit.

Thank you very much for your excellent review! We hope to see you again very soon!

Thank you very much for your comments and for choosing to stay with us. We do apologize for the lobby being closed and for the inconvenience. We have just rewired our location with fiber optic cabling and are working towards a much upgraded WiFi system to go with it. We do not normally have issues, but we do have a demand for more speed. We hope you will decide to try us again the next time you are in the PB area.

Thank you very much for staying with us and for your nice review as well. We do hope to see you again soon.

Thank you for leaving a great review! And, we look forward to your next stay with us!