Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 588 de 1008 avaliações" "
10 - Excelente
588
Nota 8 - Boa. 193 de 1008 avaliações" "
8 - Boa
193
Nota 6 - Ok. 111 de 1008 avaliações" "
6 - Ok
111
Nota 4 - Insatisfatória. 64 de 1008 avaliações" "
4 - Insatisfatória
64
Nota 2 - Terrível. 52 de 1008 avaliações" "
2 - Terrível
52
9,2/10
Limpeza
8,6/10
Serviço e funcionários
8,6/10
Comodidades
9,0/10
Condições e instalações da propriedade
8,8/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Luis Arturo
Viagem a dois
29 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente ubicación y con acceso al club deportivo, sin duda de los mejores hoteles de la ciudad.
Luis Arturo
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan, Director de Recepcion em 29 de abr. de 2024
Muchisimas gracias por sus cumplidos!
10/10 - Excelente
Brenda
27 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love this hotel!
Brenda
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 29 de abr. de 2024
We love that you love us! Please come visit us again soon so we can craft another great stay together.
10/10 - Excelente
Paul
Viagem a dois
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This must be one of the top hotels I’ve been at lately. The entire staff we interacted with was extremely friendly. The property is CLEAN and I mean OCD clean. The location is very good if you plan to visit San Diego.
Make sure to drop by the Above Ash rooftop bar. I would absolutely return.
Paul
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 24 de abr. de 2024
We take pride in our team's dedication to providing a well-attended and well-appointed space for our guests to enjoy when traveling to Downtown San Diego, as well as their ability to follow that up by bringing warmth and sincerity to service. We appreciate your kind words and your recommendation of Above Ash Social, and look forward to your next stay with us.
8/10 - Boa
Maribel
24 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I don’t like the hotel doesn’t provide the parking lot it is expensive the hotel and also I have to pay for parking that’s ridiculous.
Maribel
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 24 de abr. de 2024
We appreciate the high rating you provided us despite your dissatisfaction with our parking arrangements. We do advertise that we offer valet parking only and its price point to ensure that guests choose to stay with us with this in mind, as we do not want to surprise or inconvenience our guests if this service and cost do not meet their expectations. We do consider area averages in our pricing and will readily recommend more economical alternatives if sought. We hope you will stay with us again despite this perceived obstacle so we can demonstrate our commitment to service and quality in other ways.
10/10 - Excelente
Martha Abundis
Viagem com a família
22 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Muy lindo el hotel, lo único malo es la tarifa tan alta de estacionamiento
Martha Abundis
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director de Recepcion em 23 de abr. de 2024
Muchisimas gracias por sus cumplidos. Esperamos que se hospede con nosotros de nuevo.
10/10 - Excelente
shane
18 de abr. de 2024
shane
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 20 de abr. de 2024
Thanks for the high marks! We appreciate you staying with us and hope you will do so again soon.
8/10 - Boa
Steven
Viagem com a família
16 de abr. de 2024
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Construction around the building. Pool closed use Hard Rock > a mile away. The rooms are fine other than construction noise. Don’t eat there, buy based on price in a construction zone. Wouldn’t be my first choice at this time. Walkable to good restaurants though.
Steven
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 16 de abr. de 2024
We understand that the construction activity in our urban environment affected the quality of your stay with us here at the Carté and we regret that. Thankfully, the neighboring project will wrap up sooner rather than later, at this point, and we can get back to enjoying our location on the cusp of Little Italy. We're grateful that our colleagues at the Hard Rock Hotel accept our guests for pool access in the meantime. We hope you will visit us again so we can craft a more rewarding experience together.
10/10 - Excelente
Nicole
Viagem de negócios, Viagem a dois
13 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a long drive and this hotel was a great place to land. We were able to enjoy the rooftop bar for a few minute before taking a walk to little Italy. The service staff at the front desk and all the food venues were kind and sincere. The room was clean and modern. Great place to stay.
Nicole
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 13 de abr. de 2024
Our pleasure to serve as your oasis after a long trek to San Diego! We appreciate your kind words regarding the efforts of our staff, and thank you for taking advantage of our fantastic amenities, including the rooftop lounge Above Ash Social, as well as our location on the cusp of Little Italy.
10/10 - Excelente
Marolly
9 de abr. de 2024
Marolly
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Justin
8 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Justin
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 9 de abr. de 2024
Thanks for the high marks! We appreciate knowing that we exceeded your expectations and hope to welcome you back soon.
10/10 - Excelente
Brenda
Viagem a dois
6 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overral everything was great. Clean room & easy to get around. The fees is the only thing, unnecessary chargers but other than that, great hotel.
Brenda
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 9 de abr. de 2024
Thanks for joining us here at the Carté! It pleases us to know that our efforts to provide a clean and well-appointed space for your stay did not go unnoticed. We do apply our Destination Fee with the intention of crafting a unique, inclusive experience by returning it to our guests in the form of a Food & Beverage credit, and we hope you took full advantage. Safe travels and see you again soon!
10/10 - Excelente
Jeffrey
Viagem a dois
4 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Friendliest of staff members.
Jeffrey
Hospedou-se por 1 diária em abr. de 2024
Resposta de Jordan Hovis, Director of Front Office em 9 de abr. de 2024
Thank you for your kind words! We strive daily to make our hotel a warm and inviting place to visit through a friendly approach and acts of service. Please visit us again soon so we can craft another great stay together.
10/10 - Excelente
David
1 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
David
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 2 de abr. de 2024
Thanks for the high marks! We appreciate you joining us here at the Carté and hope to welcome you back soon.
10/10 - Excelente
Jonathan
Viagem a dois
29 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great for the price! Loved the service and room. Would have liked to go to the roof bar...closes too early (never made it on time after being out) and when we did go up during open hours they closed early. The outside surrounding area is a bit trashy...and I wish they had their own parking so we wouldn't have to worry about our time being up ever 9hrs. Overall we liked it and would stay again.
Jonathan
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 29 de mar. de 2024
We appreciate you staying with us! We do offer valet parking services for our guests but, as you shared, our guests can find more economical surface parking lots around us, though they do not provide the same level of convenience. Our immediate surroundings have seen a great deal of change since we opened in 2019 and we look forward to its further development. We will keep your feedback in mind regarding the hours of availability for our rooftop lounge, Above Ash Social. Thanks for making us your destination for future travel to San Diego!
8/10 - Boa
Lisa
28 de mar. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Lisa
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 29 de mar. de 2024
Thanks for the high marks! We hope you will join us again soon so we can craft another great stay together.
10/10 - Excelente
brandon
Viagem em grupo
26 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Such a fantastic hotel
brandon
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 26 de mar. de 2024
Thanks for the high marks and the kind words! We appreciate you joining us and hope you will do so again next time you travel to Downtown San Diego.
8/10 - Boa
Hayley
25 de mar. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Overall, it was a nice place inside. The issue was a large, brown stain on the side of the bedding that was very off-putting. Area around the hotel is in a bit of disarray, but that is slowly being worked on, it appears.
Hayley
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 26 de mar. de 2024
We appreciate the insights you shared here and apologize for not attending the room defect you reported prior to your arrival. We will notify Housekeeping so we can tackle that and keep our rooms in pristine condition, thanks in part to your feedback. The city developing housing in the downtown area around us excites us about the transformation and opportunities that will come with it. We hope you will return to us again so we can craft another great stay together.
4/10 - Insatisfatória
Cassandra
Viagem em grupo
25 de mar. de 2024
Pontos negativos: Comodidades e condições e instalações da propriedade
This property is located across the street from homeless camp area. Also the pool and jacuzzi were closed due to construction next door, which is not mentioned on the website. They have no parking other than valet which in additionally cost $60 a day. Very expensive and not worth the money. Especially if traveling from out of state like myself.
Cassandra
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 9 de abr. de 2024
We appreciate the insights you provided here regarding your recent visit. We do want to highlight that we do have our pool closure announced on our hotel site and have communicated this to Expedia to ensure our guests choose our hotel or alternatives with this in mind, and likewise with the valet services we offer and their price point. As for the challenge with unhoused persons, we communicate our concerns for these communities to the city so they can receive the assistance they need to get out of these encampments and into safe housing. Safe travels!
2/10 - Terrível
Nuria
24 de mar. de 2024
Pontos negativos: Limpeza
Nuria
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 26 de mar. de 2024
We're disappointed to see that we did not meet your expectations during this recent stay. We hope you will join us another time so we can craft a more rewarding experience together.
10/10 - Excelente
David
Viagem a dois
24 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Roof top dining and bar
David
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 25 de mar. de 2024
Thanks for joining us here at the Carté for a memorable experience! We appreciate you checking out Above Ash Social, our scenic rooftop lounge and sincerely hope you enjoyed the sights, sounds, and tastes it added to your experience. Please join us again soon.
10/10 - Excelente
Vanessa
20 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Vanessa
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 21 de mar. de 2024
Thanks for the high marks! We appreciate you staying with us and look forward to your return.
8/10 - Boa
zhu
19 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
good customer service
zhu
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de mar. de 2024
We appreciate your courtesy with consideration to the challenges you encountered during your stay. It falls to our dedicated staff of hoteliers to Make It Right when we do not deliver on our promise of a care-free and rewarding experience. Thank you for giving us the opportunity to do so. We hope you will join us again soon!
2/10 - Terrível
Jordan
Viagem a dois
18 de mar. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Everything fine with room, but less then impressed with Manager at front desk. Rude and treated "diamond members," with disrespect. Asked for 2 additional waters and he denied us. First time in my 30 plus years of being denied water. Very smug and rude. His name was Jordan. Sadly, we share the same name and he gives us a bad reputation.
Jordan
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de mar. de 2024
Hello fellow Jordan! I would offer my regrets but instead, I will review with you that we provide two bottles of water complimentary to every guest upon arrival, in line with the Hilton Honors program, of which you are a member and should know full well with 30+ years of travel under your belt. And I do wish you well in those travels!
10/10 - Excelente
Jeremy
18 de mar. de 2024
Jeremy
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 9 de abr. de 2024
Thanks for the high marks! We appreciate knowing that we exceeded your expectations and hope to welcome you back again soon.
6/10 - Ok
Martina
18 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Martina
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de mar. de 2024
Thanks for taking the time to rate your stay. We're disappointed to see that we did not exceed expectations and hope you might return to us at a future point so we can craft a more rewarding experience together.
10/10 - Excelente
Ceon
16 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was convenient with oversight of the city, dining and entertainment was wonderful
Ceon
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 16 de mar. de 2024
We appreciate knowing that our location on the corner of State and Ash served you well in your adventuring across Downtown San Diego! We're a short walk to both the Little Italy neighborhood and the Marina District, affording our guests plenty of opportunities to take in the sights, sounds, and tastes of America's Finest City. We hope to welcome you back again soon for another great stay.
10/10 - Excelente
Vikash
Viagem com a família
16 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice property.
Vikash
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 16 de mar. de 2024
We appreciate that the aesthetic of our hotel and our efforts to maintain it for our guests made an impression on you during your stay with us. We hope you will choose us again during your next trip to Downtown San Diego. Safe travels!
10/10 - Excelente
Brian
7 de mar. de 2024
Brian
Hospedou-se por 1 diária em mar. de 2024
Resposta de Jordan Hovis, Director of Front Office em 27 de mar. de 2024
Thanks for the high marks! We appreciate you staying with us and hope you will join u9s again soon.
8/10 - Boa
Camelia
5 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Camelia
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 10 de mar. de 2024
Thanks for staying with us! We hope to welcome you back soon so we can craft another great stay together and earn a perfect "5" by delivering a rewarding experience. Safe travels!
10/10 - Excelente
Rebecca
Viagem a dois
2 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Above Ash located on their rooftop is a true hidden gem! Great views, great vibes & great drinks! I also really appreciated the personal touch from the front desk after checking in. It’s rare there days to get that level of old school hospitality. Because of that, I will definitely be staying here again!!!
Rebecca
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 3 de mar. de 2024
We greatly appreciate your kind words regarding the efforts of our Guest Services team to provide attentive and friendly service to every guest, with every stay. Thanks for joining us here at the Carté and in Above Ash Social, our rooftop lounge, as well - we hope you will join us again soon to check out the spring menu coming soon and to enjoy another great experience.
10/10 - Excelente
Maverick
1 de mar. de 2024
Maverick
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 25 de mar. de 2024
Thanks for the high marks! We appreciate you staying with us here at the Carté Hotel and hope to welcome you back again soon.
6/10 - Ok
Anthony
27 de fev. de 2024
Pontos positivos: Limpeza e serviço e funcionários
Anthony
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 2 de mar. de 2024
We appreciate you taking the time to rate your experience and wish we had an opportunity to learn more about your stay with us, so we can improve for your next visit.
10/10 - Excelente
Claudia
Viagem com a família
27 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooftop was amazing the had delicious food for brunch ☺️
Claudia
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 27 de fev. de 2024
Thanks for joining us for our rooftop brunch at Above Ash Social! We pride ourselves on our Food & Beverage offerings and strive daily to provide unique and well-prepared dishes for our guests. We hope you will join us again soon for another great experience.
10/10 - Excelente
Lexie
Viagem a dois
26 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place for short or long travel
Lexie
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 27 de fev. de 2024
We agree! Whether you join us for a weekend getaway or a long-term business trip, we welcome all and strive daily to craft rewarding experiences for our guests. We hope you will join us again for another great stay here at the Carté.
10/10 - Excelente
Michele
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean. Beds are super comfortable.
Michele
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 25 de fev. de 2024
We're pleased to know that we could provide you with great comfort during your stay. Our Hilton Mattresses afford our guests space and comfort at hotels around the world, but we're glad you stayed with us. Please consider us as your destination when traveling to San Diego.
10/10 - Excelente
tammy
25 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
tammy
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 26 de fev. de 2024
Thanks for the high marks! We sincerely appreciate knowing that you enjoyed your time as our guest, and look forward to your return.
10/10 - Excelente
Ryan, Marina Del Rey
Viagem de negócios
24 de fev. de 2024
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed my stay.
Ryan
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 25 de fev. de 2024
We enjoy knowing that you enjoyed your time with us! We strive daily to ensure that our guests feel right at home the moment they step through our lobby doors. Please visit us again soon so we can craft another rewarding experience together.
10/10 - Excelente
Elen Cristina
20 de fev. de 2024
Elen Cristina
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 21 de mar. de 2024
Thanks for the high marks! We hope you will join us again soon so we can craft another great stay together.
4/10 - Insatisfatória
Samantha
19 de fev. de 2024
Samantha
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 21 de mar. de 2024
Thank you for taking the time to rate your experience with us here at the Carté Hotel. We understand your disappointment that we could not provide you with the reserved room by our guaranteed arrival time of 4:00PM. We did attempt to Make It Right with you by waiving your Destination Fee and granted a complimentary upgrade to a more spacious room, so we in turn express our disappointment that we could not turn things around during your time with us despite these efforts to make amends. We hope you will join us again so we can craft a more rewarding experience together.
8/10 - Boa
Andres
Viagem a dois
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close for the little italy
Andres
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de fev. de 2024
Thanks for the high marks! Our proximity to Little Italy provides our guests with quick access to the sights, sounds, and tastes of that vibrant and historic neighborhood. We hope you will join us again soon for another great stay!
8/10 - Boa
Tomonari
18 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tomonari
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de fev. de 2024
Thanks for the high marks! We hope you will join us another time for another great stay.
10/10 - Excelente
Tricia
Viagem de negócios
16 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All the staff were super friendly and helpful. For example, i called for room service but no one answered and the person called me back to take my order. The rooms were clean, quiet and beds super comfy. It is very convenient to the courthouse.
Tricia
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan em 19 de fev. de 2024
It pleases us to know that the attentiveness of our staff made a difference in the quality of your stay. Our prime location and our well-maintained and comfortable guests certainly set the stage, but the warmth and attention of our staff makes this place a home away from home. We hope to see you again soon.
2/10 - Terrível
ABEL
Viagem com a família
15 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They are skammers
ABEL
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 19 de fev. de 2024
We can only imagine that you feel this way because of the smoking fee we applied to your account. As a non-smoking facility, we do not want our guests to smoke cigarettes, cannabis, or any other substances in our guest rooms. Due to the heavy odor and the paraphernalia we found after your departure, we unfortunately had no choice but to penalize you, as we could not offer this room to another guest. We encourage you to familiarize yourself with smoking policies when traveling before partaking. Safe travels!
8/10 - Boa
Edgar
Viagem a dois
14 de fev. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
Downfall, there's no parking at property, unless you pay for their valet for $60. There's a major construction right next to the hotel. The receptionist could be a little more friendly.
Edgar
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 15 de fev. de 2024
Thank you for providing these insights from your stay. We do advertise our parking arrangements and their price point to ensure that our guests choose their lodgings with this in mind, and we price ourselves competitively to the Downtown San Diego market. We look forward to the completion of the neighboring construction project in Spring 2024 and will review your comments with our Guest Services team so we can maintain the warmth and amicability we expect of ourselves. Please join us again soon so we can craft more rewarding experience together.
10/10 - Excelente
Thuy
Viagem em grupo
12 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
All staff went above and beyond to provide an excellent service. Will be coming back again.
Thuy
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 13 de fev. de 2024
We're pleased to know that our staff made such a great impression on you. We offer a beautiful and well-maintained hotel to our guests, but it is our dedicated staff that provide the warmth and light of hospitality. Please consider us your destination when traveling to San Diego in the future.
10/10 - Excelente
Christopher
Viagem com a família
10 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great spot to explore San Diego. Staff was amazing. Above Ash the roof deck restaurant was really cool. Would stay here again.
Christopher
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 11 de fev. de 2024
We look forward to seeing you again, hopefully sooner rather than later! Our location in Downtown San Diego positions our guests well for exploring the Little Italy neighborhood, the Marina district, the Gaslamp Quarter, and more due to close proximity to Santa Fe Depot and other light rail stations. Thanks for making us your destination for future travel to San Diego!
4/10 - Insatisfatória
Kari
4 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The rooms aren’t sound proof. Pool was being renovated.
Kari
Hospedou-se por 1 diária em fev. de 2024
Resposta de Jordan Hovis, Director of Front Office em 6 de fev. de 2024
We appreciate the insights you provided here. While no hotel offers a fully soundproofed room, we do not normally receive concerns about noise levels in our guest rooms here at the Carté. If you find that you need a quiet location within the hotel, by all means, just ask! We're at your service and happy to provide the quietest possible option available. As for our pool, we do indeed have it closed but not for renovation. The neighboring construction site has posed hazards to our guest experience and we want to keep our guests and staff alike safe from debris. We hope you will join us another time so we can craft a more rewarding experience together.
10/10 - Excelente
Rachelle
Viagem a dois
3 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
staff was great
food was wonderful
Rachelle
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Jordan Hovis, Director of Front Office em 6 de fev. de 2024
We appreciate knowing that our dedicated staff and our culinary creations made a great impression on you as our guest! Please consider us your destination for future travel to Downtown San Diego.
10/10 - Excelente
Vera
Viagem a dois
2 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was an awesome hotel. Husband says it was the best one we have ever stayed in. The people were super friendly. The room was great and the rooftop lounge was out of this world. Loved it
Vera
Hospedou-se por 1 diária em jan. de 2024
Resposta de Jordan Hovis, Director of Front Office em 6 de fev. de 2024
Wow! We greatly appreciate this praise and love that you loved your time here! We strive daily to create a warm, welcoming environment for every guest, with every stay. Thanks for shouting out the efforts of our staff to accomplish this and for taking full advantage of our rooftop lounge, Above Ash Social. We look forward to welcoming you in again soon.
10/10 - Excelente
Marci
Viagem de negócios
2 de fev. de 2024
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful hotel and great location.
Marci
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Jordan Hovis, Director of Front Office em 6 de fev. de 2024
Thank you for your kind words regarding the aesthetic of our hotel as well as the importance of its prime location to the quality of your stay. Our close proximity to the historic and vibrant Little Italy neighborhood affords our guests every opportunity to explore the sights, sounds, and tastes of our city without going far at all. Please come visit us again soon!