4/10 - Insatisfatória
Deborah C.
16 de nov. de 2025
Not a great experience. The space was large and has so much potential, but:- Made the booking months in advance yet one day before arrival they had us in another unit the first night due to them double booking. In hindsight I wish we had booked that space instead of T7.- At first glance the place looked great. It needs some work: a deep clean, the railing to the lower level are in poor repair, the surface of the outside area needs repair or replacement. - The garage was very difficult to park in with the Toyota Hilux we rented. We ended up parking on the street. A small car would be easy to park. - Jacuzzi/hot tub advertised was useless. Only worked one night out of six nights we were there and it was only warm water. - We were broken into and thousands of dollars of goods was stolen, electronics, clothing, backpacks and wallets. No help at all from VRBO after asking for help as we are not fluent Spanish speakers, while we reported to police and no insurance compensation. We took the photos, etc. The apartment owner was compensated by insurance for the breakage of the doors. - The wall/fence across the back of the property is not high and it made it easy for the thieves to climb over, up a hill from below by the thieves. This needs updating to make it safe. - The apartment manager was to meet us for checkout at 8:00 to give back keys and let us out of the building. We had to ring his door bell to wake him up at 8:10. - I thought the other review was an exaggeration
Deborah C.
Hospedou-se por 6 diárias em nov.. de 2025