Terraço/pátio

Avaliações de Tapatio Springs Hill Country Resort

4 out of 5
Tapatio Springs Hill Country Resort
1 Resort Way, Boerne, TX

Avaliações

8,6

Excelente

Nota 10 - Excelente. 317 de 596 avaliações" "
Nota 8 - Boa. 172 de 596 avaliações" "
Nota 6 - Ok. 67 de 596 avaliações" "
Nota 4 - Insatisfatória. 26 de 596 avaliações" "
Nota 2 - Terrível. 14 de 596 avaliações" "

8,8/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Rene

Viagem com a família
Pontos positivos: Serviço e funcionários
Nice rooms areas. Nice rooms are outdated. They updated on me with pain while we’re staying. And where are you stay as far away if you wanna go to the dining room, you have to walk everywhere. Over all okay I don’t think I’ll stay there again
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 20 de mai. de 2024
Dear Rene,Thank you for your feedback. Please accept our sincere apologies for any aspects of your stay that did not meet your expectations. Rest assured, your feedback is appreciated and will be shared with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you will consider giving us another chance to go above and beyond for you in the future.Yours in Service,Paul Rushofsky,General Manager

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fabulous Golf Resort, Staff in every task are great at what they do. Highly recommend Tapatio Golf Resort in Boerne, Texas as a destination to stay at.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 20 de mai. de 2024
Dear David,Thank you so much for your recommendation! We appreciate your compliments on our dedication to excellent service, and we look forward to welcoming you back to Tapatio Springs Hill Country Resort in the future.Yours in Service,Paul Rushofsky,General Manager

8/10 - Boa

RENEE

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Está muy lindo pero un poco viejo.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 20 de mai. de 2024
Dear Renee,Thank you for staying with us and taking a moment to let us know about your visit. We appreciate your compliments; however, we are disappointed to hear about your concerns regarding the condition of our property. Your feedback is appreciated and will be taken into consideration as we continuously look for ways to enhance the guest experience. Nevertheless, it was a pleasure having you here, and we hope to see you the next time you visit Texas Hill Country!Yours in Service,Paul Rushofsky,General Manager

6/10 - Ok

Paul, Rolling Hills Est

Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Matheus

Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Lisa, Palmer

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had some maintenance issues with water pressure. Resolved quickly and maintenance staff is EXCELLENT. Commendable staff all around.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 26 de abr. de 2024
Dear Lisa,Thank you for being our guest and sharing your thoughtful review. While we are sorry there was a concern with the water pressure, we appreciate you contacting us so we could resolve the issue. Your kind comments will be shared with the team, and we look forward to welcoming you back soon.Yours in Service,Paul Rushofsky,General Manager

8/10 - Boa

DIANNE

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024

8/10 - Boa

MARIO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone in the property was very nice and helpful. Thanks for a great day on my anniversary. Me and my wife enjoyed it very much.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Mario,Thank you for choosing to stay with us at Tapatio Springs Hill Country Resort. We aim to impress every guest with our exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's great to read you were able to enjoy a lovely anniversary. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.Yours in Service,Paul Rushofsky,General Manager

10/10 - Excelente

Nohemi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
LOVED THE EASTER ACTIVITIES
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 8 de abr. de 2024
Dear Nohemi,It warms our hearts to know that you enjoyed our wonderful easter activities during your stay and that you had a great visit overall! Thank you so much for the perfect rating and we hope to see you again soon. Yours in Service,Paul Rushofsky,General Manager

6/10 - Ok

Doug

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
The rooms were clean, but very outdated, the conditions of the exterior of most building were outdated and in poor condition and tile walk ways and steps, were in poor condition. Received maid service only once, even though we requested this service for alternated days. The cost of the green fees seem how high, due to the golf course condition. The Clubhouse, Proshop, Restuarant & Bar all were very nice, the food and service and freindliness of the staff was all great! However,
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 26 de mar. de 2024
Dear Doug,Thank you for taking the time to share your experience with us. We are happy that you found our rooms clean and that our team's friendliness and service met your expectations. We are also glad that you enjoyed amenities such as our restaurant and bar. Your concerns regarding our property's condition and maid service frequency are also appreciated, and we are committed to improving these areas. We look forward to the opportunity to welcome you back and exceed your expectations the next time you visit.Yours in Service,Paul Rushofsky,General Manager

8/10 - Boa

Dan

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Steven

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Alekzandria Arnold, Guest Services Manager em 12 de abr. de 2024
Good day Steven,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

10/10 - Excelente

Leigh, San Antonio

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Alekzandria Arnold, Guest Services Manager em 12 de abr. de 2024
Good day Leigh,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

2/10 - Terrível

Brian

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
It was not a Resort, it was a country club.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de General Manager em 1 de mar. de 2024
Dear Brian,We appreciate your feedback and apologize for any confusion about the type of property you were expecting. With our onsite dining, range of amenities, and golf course, we're considered a resort. However, if there are other amenities you were expecting to see, please let us know. We hope you'll consider staying with us again should you be back in the area.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - Boa

Kimberly, schertz

Viagem com a família
Great service- friendly staff/ pretty decor/ gym was nice - locker rooms super nice
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 7 de fev. de 2024
Dear Kimberly,It sounds like we checked all the right boxes for a great stay in Boerne, and we thank you for taking the time to review your stay. Our team will be thrilled they were highlighted. Please join us again, and hopefully, we can earn that fifth and final star for your next visit. Until then, we wish you safe travels. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Casey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything in a resort and more. People are the best assets and the employees and staff are great.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de General Manager em 2 de fev. de 2024
Dear Casey,We're delighted you enjoyed your stay at Tapatio Springs Hill Country Resort and that you felt welcome while you were here. The next time you're in town, please come see us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - Boa

James

Hospedou-se por 1 diária em jan. de 2024

2/10 - Terrível

JOSE

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Bad service
Hospedou-se por 1 diária em jan. de 2024
Resposta de General Manager em 22 de jan. de 2024
Dear Jose,Thank you for offering feedback about your recent experience at our resort. We're sorry you were disappointed with your stay. While not a typical occurrence for our guests, your comments are important to us as we continuously work to improve support for our patrons. Given another opportunity, we hope we can host you for the visit you expected. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Kathy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024

6/10 - Ok

Anna

Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Linda

Hospedou-se por 3 diárias em ago. de 2023

10/10 - Excelente

Gavin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Big and open, great views
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 11 de jan. de 2024
Dear Gavin,We're delighted you enjoyed the spaciousness and the fantastic views during your stay at Tapatio Springs Hill Country Resort. We appreciate your feedback and hope to welcome you back for another memorable visit in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - Terrível

Darren L.

Hospedou-se por 2 diárias em dez. de 2023

4/10 - Insatisfatória

Barbara

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
There is no spa or hot tub as advertised. No place to hike. Im sure a summer visit would have been better - you could at least use the pool.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 20 de dez. de 2023
Dear Barbara,Thank you for taking a moment to share your thoughts, though we regret that you didn't have the exceptional stay we strive to provide our valued guests. Rest assured, your feedback is important to us, and we hope you consider returning down the line for a better experience.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 - Ok

Sherry

Hospedou-se por 1 diária em dez.. de 2023

8/10 - Boa

Patrick

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Large property

10/10 - Excelente

Patricia

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place !
Wonderful place to relax! Exceptional food and service
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 15 de dez. de 2023
Dear Patricia,It brightens our day to know that you had a fantastic experience with us. We take great pride in providing our guests with delicious offerings and stellar service, so we're thrilled this was reflected in your visit. Thank you for your glowing review, and we hope you return soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - Terrível

Billy

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e conforto do quarto
The beds were so uncomfortable that I didn’t sleep at all. Then add the barking dogs next door and the showers hot water didn’t last long. For as much as we paid it should have been better.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de General Manager em 12 de dez. de 2023
Dear Billy,Guest feedback is greatly appreciated, as we are continuously looking for ways to improve for our guests. However, we regret that our beds were not to your preference. Please know that our team is always available to address concerns such as noise to ensure all guests receive a quiet environment to relax in after a long day. On your next visit, be sure to inform us of anything that is less than perfect. We are confident we can meet all your expectations. Come back again soon. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Erika

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice stay, concierge was very friendly. Would recommend!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 12 de dez. de 2023
Dear Erika,Thank you for the glowing review and recommendation of Tapatio Springs Hill Country Resort. We're delighted to hear you enjoyed our lovely staff and had a great stay overall. We'd be honored to welcome you back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Arienthiran N

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Michael

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Casey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
If you're looking for a great getaway to forget the outside world, this is the place. You have to try the ice cream sandwiches as well.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de General Manager em 6 de dez. de 2023
Dear Casey,Aren't the ice cream sandwiches yummy? We're so happy you enjoyed them! It's also great that you had an unforgettable experience at Tapatio Springs Hill Country Resort. Come back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - Boa

Bianca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tapatio Springs has a gorgeous club house with fire pit, excellent restaurant and a lovely golf course however the guest rooms definitely need a facelift to match the those renovations. The bed was comfy and the room was clean but the bathroom lacked a lot. Overall nice stay for the price paid.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 5 de dez. de 2023
Dear Bianca,Thank you for staying with us and taking the time to leave us a review. We're glad our onsite amenities and comfortable beds added to your experience and that you appreciated our affordable rates. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - Terrível

Steve

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Like the grounds but the rooms are smelly, dated , bathroom door paint is falling off! I would not recommend this place for staying overnight.
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 28 de nov. de 2023
Dear Steve,Thank you for taking the time to review your recent stay with us. We are thrilled to hear how much you enjoyed our lovely grounds. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Md A

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good in all senses. I like it
Hospedou-se por 1 diária em nov. de 2023
Resposta de General Manager em 22 de nov. de 2023
Thank you for sharing your five-star review of Tapatio Springs Hill Country Resort. We are thrilled that you had a good experience with us and that we were able to provide you with a memorable stay. We appreciate your patronage and look forward to welcoming you back soon for another excellent visit.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Clinton, Arlington

Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Cathey

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Property was beautiful and the golf course was amazing. Only negative is that breakfast is expensive. Other than that the staff was great.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de General Manager em 21 de nov. de 2023
Dear Cathey,Thank you for sharing your comments with us. We are delighted to know that you fully enjoyed your visit and appreciated our beautiful facilities, fun golf course, and helpful staff members. It was truly a pleasure hosting you, and we hope to see you again soon! Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

stephen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

PAM, Saint Gabriel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was perfect!
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 2 de nov. de 2023
Dear Pam,We're so thrilled to know that everything was perfect for your needs. Thank you, and we hope you'll join us again in the future. Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - Boa

Jhonny

Pontos positivos: Limpeza, serviço e funcionários e comodidades
While nice, its not exactly what I had expected. It was a bit out-dated. It was clean but pretty worn. For the price. I expected much better
Hospedou-se por 1 diária em ago. de 2023
Resposta de General Manager em 23 de out. de 2023
Dear Jhonny,Thank you for choosing our resort for your recent visit to Boerne and the beautiful Texas Hill Country. We're glad you enjoyed your time with us and our clean accommodations and lovely property. Your comments are important to us, and we'll use them as we continuously work to improve our facility. It would be our pleasure to host you again at Tapatio Springs Hill Country Resort, so come back soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - Boa

Beth

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was quiet and very few guests the night we stayed so we enjoyed the privacy. Was disappointed that there were no vending machines to purchase sodas, etc. Overall the staff and facilities were great.
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 23 de out. de 2023
Dear Beth,Thank you for choosing Tapatio Springs Hill Country Resort. We are happy to hear that you enjoyed your stay and appreciated the privacy and tranquility that we offer. We value your feedback and will take it into consideration to provide you with even better conveniences in the future. Our commitment to continuous improvement ensures that your satisfaction remains our top priority. We appreciate your patronage and hope to see you again soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Mary Lee

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was perfect
Hospedou-se por 2 diárias em out. de 2023
Resposta de General Manager em 17 de out. de 2023
Dear Mary,Thank you so much for choosing to stay with us at Tapatio Springs Hill Country Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. We'd love to read more about what made it so great! The pleasure was all ours, and we hope to welcome you back soon.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

holly

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Diego

Pontos positivos: Comodidades e condições e instalações da propriedade
View
Hospedou-se por 1 diária em out. de 2023
Resposta de General Manager em 17 de out. de 2023
Dear Diego,We're glad you enjoyed the view at Tapatio Springs Hill Country Resort. We are grateful for your review and hope to have the opportunity to welcome you back in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

David

Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Kristen

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
We were very disappointed in the condition of the room. The Registration area was very nice and seeing that is was listed as a “resort” and the high price they were asking, we assumed the rooms would be very upscale as well. They weren’t. Very dated, but clean.
Hospedou-se por 2 diárias em set. de 2023
Resposta de General Manager em 29 de set. de 2023
Dear Kristen,Thank you for sharing your feedback. While we are pleased you found our reception appeasing and your room clean. However, we apologize for not fully meeting your expectations. We appreciate your honest comments and will use them to make necessary improvements. Your review is of great value to us, and we hope you'll consider staying with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Michele

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tapatio Springs under the stars
Enjoyable stay. Large room with comfy bed. Enjoyed the delicious food from the bar/restaurant in the evening while sitting on the patio listening to live music. Also, there was a nice breeze with a beautiful view. After we were done with dinner and dessert, my husband and I laid out under the stars by the pool on hammocks. This was our 3rd stay there and look forward to our next one!
Hospedou-se por 1 diária em set. de 2023
Resposta de General Manager em 29 de set. de 2023
Dear Michele,Thank you for being a loyal guest and sharing your enjoyable experience with us! We're delighted to hear that you had a comfortable stay in our spacious rooms and made the most of our beautiful surroundings with a relaxing evening under the stars. We appreciate your continued support and can't wait to welcome you back to Tapatio Springs Hill Country Resort for your 4th stay!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Chad

Viagem com a família
Very relaxing and quiet. Great food and staff.
Hospedou-se por 2 diárias em set. de 2023
Resposta de General Manager em 29 de set. de 2023
Dear Chad,A top-notch dining experience is often the most memorable part of any trip, and we're glad that this was the case for you! It's also wonderful that our friendly service and relaxing atmosphere helped you to unwind during your visit, and we look forward to seeing you again at Tapatio Springs Hill Country Resort.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 - Ok

Heather

Viagem a dois
Pontos positivos: Limpeza
It was an okay place to stay. When I hear resort in the name, I expect a certain level of modernization. The buildings for the rooms are older & have been painted in an attempt to modernize, but the bathroom was small & something you’d find at a standard roadside motel. Could go back if we’re ever in the area, but not a must do again.
Hospedou-se por 3 diárias em set. de 2023
Resposta de General Manager em 19 de set. de 2023
Dear Heather,Thank you for reaching out and sharing your thoughts. We assure you that your feedback aids our constant growth and improvement, and we hope you consider returning down the line for a better experience. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - Excelente

Kaylah

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property. Would love to see additional dining options but otherwise great, friendly experience.
Hospedou-se por 2 diárias em set. de 2023
Resposta de General Manager em 18 de set. de 2023
Dear Kaylah,It was such a pleasure to welcome you to Tapatio Springs Hill Country Resort! Thank you so much for mentioning our hospitable team. Your feedback regarding dining options will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Yours in Service,Paul Rushofsky,Director of Resort Operations