Saguão

Avaliações de Quality Suites San Antonio

2.5 out of 5
Quality Suites San Antonio
3602 Se Military Dr, San Antonio, TX

Avaliações

7,6

Boa

Nota 10 - Excelente. 156 de 424 avaliações" "
Nota 8 - Boa. 139 de 424 avaliações" "
Nota 6 - Ok. 56 de 424 avaliações" "
Nota 4 - Insatisfatória. 32 de 424 avaliações" "
Nota 2 - Terrível. 41 de 424 avaliações" "

8,0/10

Limpeza

8,0/10

Serviço e funcionários

7,2/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Joe

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 27 de abr. de 2024
Hi Joe,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - Ok

Daniel

Poor maintenance, dim light in bath room and clogged bathtub drain. Cleaning personnel did poor job cleaning room. Had to ask almost daily for coffee cups. Overall satisfactory.
Hospedou-se por 8 diárias em abr. de 2024
Resposta de Sophia CSR em 14 de abr. de 2024
Hi Daniel,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

6/10 - Ok

Hector

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e comodidades
Property was decent for the price. Unfortunately due to it being on SE Military Dr you could hear the traffic going by. The fact that the security deposit was $100 was also ridiculous. I've stayed at locations like the Marriot and I've paid $25. Overall I don't recommend unless it fits your Budget. For me I wanted try something different and I regret doing so. I will Say the staff was very friendly. I had an issue with my toilet in my room and it was addressed rather quickly. I felt that the Room keeping could have been better as well. I walked into my room and their was glitter on the Sofa, hair where the napkin dispenser is.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Sophia CSR em 9 de abr. de 2024
Hi Hector,I am glad to hear that you found our property decent for the price and that our staff was friendly. However, we sincerely apologize for any inconvenience you experienced with the issues mentioned. Please be assured that your concerns have been forwarded to the appropriate team for improvement. Regarding the deposit charges, please note that our policy requires a 100 deposit, which is refundable upon check-out. This is implemented to safeguard the property against any potential damages.

2/10 - Terrível

Jeremy

Viagem com a família
Staff was very helpful but the room and restroom smelled, stains everywhere.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 21 de mar. de 2024
Hi Jeremy,We appreciate your acknowledgement of our helpful staff. However, we regret the issues you experienced with the room and restroom. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more pleasant experience for our future guests.

10/10 - Excelente

Clara

Viagem com a família
Todo muy bien 👌
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Sophia CSR em 18 de mar. de 2024
Hi Clara,I am beyond pleased to hear that you enjoyed everything about your stay! Thank you so much for the awesome feedback! I love to tell our staff how they are doing! We look forward to you returning in the future!

10/10 - Excelente

Itsela

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Overall we probably wiuld stay again in the future. Just not many breakfast options.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sophia CSR em 19 de mar. de 2024
Hi Itsela,Thank you for gracing us with your valued feedback. We are delighted to learn of your intention to consider another stay with us in the future. Your observations regarding breakfast options are duly noted, and we are committed to enhancing our culinary offerings to ensure a more diverse and satisfying dining experience for our valued guests.

2/10 - Terrível

Angelica

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Sophia CSR em 18 de mar. de 2024
Hi Angelica,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 - Excelente

Viola

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room is clean we were given extra towels and sheets for the pullout couch. The staff is great too! I would stay here again when visiting San Antonio.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Sophia CSR em 12 de mar. de 2024
Hi Viola,It's great that you found the room clean and appreciated the extra towels and sheets for the pullout couch. We're also glad to hear that our staff provided great service. Thank you for your kind words, and we look forward to welcoming you back when you visit San Antonio again!

6/10 - Ok

Juanita

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 9 de mar. de 2024
Hi Juanita,We are glad to hear that you had a satisfactory experience with us. Please let us know how we can improve to earn a higher rating next time. We look forward to your next visit.

10/10 - Excelente

Kimberly, Bryan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I would stay here again!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 27 de fev. de 2024
Hi Kimberly,It's wonderful to hear that you had such a positive experience during your stay with us! We're thrilled that you're considering coming back. Your satisfaction is our top priority, and we can't wait to have the opportunity to host you again.

8/10 - Boa

Suzzie

It was fair, seen much worse.
It was okay for the price, service was friendly, smelled good. Beds a little hard. Quiet. Towels feel like sand paper, toilet seat is breaking, bathroom tile broken, needs replacing.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Sophia CSR em 12 de fev. de 2024
Hi Suzzie,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - Boa

Martha Alicia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Sophia CSR em 7 de fev. de 2024
Dear Guest,We express our sincere gratitude for your review and rating. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. We always welcome your ideas and suggestions for your future stays, as they help us improve our services. Our team is committed to providing you with exceptional service consistently.

8/10 - Boa

Randall

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sophia CSR em 4 de fev. de 2024
Hi Randall,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - Excelente

Andrea

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was clean and in working condition. No notable concerns to mention.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sophia CSR em 30 de jan. de 2024
Hi Andrea,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

10/10 - Excelente

Desaun

Great service as usual
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Sophia CSR em 29 de jan. de 2024
Hi Desaun,Thank you for recognizing our dedication to customer service. We're committed to providing the best experience possible. We can't wait to welcome you back for another exceptional stay.

10/10 - Excelente

maricelia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sophia CSR em 29 de jan. de 2024
Hi Maricelia,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 - Excelente

Raul

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Sophia CSR em 18 de jan. de 2024
Hi Raul,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - Excelente

Patricia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very convenient. Nice place to stay.
Resposta de Sophia CSR em 16 de jan. de 2024
Hi Patricia,Thank you for your positive review. We're glad to have provided you with a comfortable and convenient stay. We value your feedback and look forward to your return visit!

8/10 - Boa

Edward

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Decent stay
Room comfortable, breakfast small but adequate.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sophia CSR em 9 de jan. de 2024
Hi Edward,We're delighted you found the room comfortable. Thank you for your feedback on breakfast; we're glad it met your needs. We appreciate your stay and hope to welcome you back for another comfortable experience soon!

10/10 - Excelente

Anacleto

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Me and my family loved the stay
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 1 de jan. de 2024
Dear Guest,We're thrilled to hear that you and your family loved your stay! It's our pleasure to provide a comfortable and enjoyable experience. Thank you for choosing our hotel, and we look forward to welcoming you all back in the future.

8/10 - Boa

KENDALL, PEARLAND

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I had a two bed reservation with a lounge/office area. The lounge/office area allowed me to store my belongings without cluttering the bed/sleeping area. The lounge area also provided me with a sofa, table and chair. I was able to use my laptop effectively. Nearby, there are several fast food and sit-down restaurants. There are also two movie theaters and a couple of big box stores (Wal-Mart, Lowe's, Home Depot, Sam's Club). The property is literally one block from Interstate 37 and approximately a mile from Loop 410. I didn't like housekeeping knocking on doors in the morning; but this happens at every hotel/motel I've stayed at. This is not Embassy Suites or the Marriott, but you get a lotta bang for your buck!
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Sophia CSR em 1 de jan. de 2024
Hi Kendall,Thank you for sharing your experience with us! We're delighted to hear that the lounge/office area in your room provided a comfortable and clutter-free space for you to work. Your detailed insights into the nearby amenities are helpful for future guests. However, we regret any inconvenience you faced. We appreciate your kind words and feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 - Excelente

Margaret

Viagem de negócios, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Enjoyed my stay
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sophia CSR em 1 de jan. de 2024
Hi Margaret,We appreciate your positive feedback and the excellent rating! It's great to know that you enjoyed your stay with us. We look forward to having you back soon for another enjoyable experience.

8/10 - Boa

Soraya

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 1 de jan. de 2024
Hi Soraya,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 - Excelente

Margaret

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Sophia CSR em 20 de jan. de 2024
Hi Margaret,We are delighted to receive your amazing 5-star rating. Your effort in providing a rating for your experience is highly appreciated. We look forward to serving you again on your next visit to the vicinity.

8/10 - Boa

Jesus

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ok stay
It was a clean hotel staff was courteous, room was clean, breakfast was ok
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Sophia CSR em 22 de dez. de 2023
Hi Jesus,We're delighted to have hosted your stay. Your opinion matters to us, and we're always striving to improve. If you have any suggestions on how we can enhance your experience, please share them with us. Your input is invaluable!

10/10 - Excelente

Esmeralda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 19 de dez. de 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - Excelente

Moises, Laredo

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 9 de jan. de 2024
Hi Moises,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 - Boa

Sarah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Good size clean room. Friendly staff. Convenient location.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 16 de dez. de 2023
Hi Sarah,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.

8/10 - Boa

Kathryn

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 14 de dez. de 2023
Hi Kathryn,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

10/10 - Excelente

HUGO

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I had never stayed at this hotel i too was kind of skeptical and read the reveiws before booking and i was surprised with the service and cleanliness of the suites and their breakfast was good alot of variety very well maintained thanks to Joey made our stay comfortable for me and my family... will book here thru expedia if needed again ....
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 11 de dez. de 2023
Dear Guest,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

10/10 - Excelente

Adrianna

Viagem com a família
Pontos positivos: Comodidades
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Neil em 9 de dez. de 2023
Hi Adrianna 5/5 rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

8/10 - Boa

Ana

Resposta de Sophia CSR em 8 de fev. de 2024
Hi Ana,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

4/10 - Insatisfatória

Luis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The room was in good conditions but the bathtub was in horrible it was clogged up whit hair and when we were taking a shower the water wouldn’t go down due to being clogged. When being done taking a shower the water will take at an hour to go down the drain, overall the hotel was nice.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sophia CSR em 7 de dez. de 2023
Hi Luis,We are sorry for any inconvenience caused by the lack of cleanliness. Your feedback is valuable, and we take this matter seriously. Rest assured, we will address this issue immediately to ensure a more pleasant experience for our future guests.

10/10 - Excelente

jose

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sophia CSR em 7 de nov. de 2023
Hi Jose,Receiving a 10-star rating from our guests is truly heartwarming and motivates us to continue providing excellent service. We're delighted that you had a pleasant stay with us, and we can't wait to welcome you back on your future travels.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great staff, easy location, nice hotel.
Hospedou-se por 1 diária em out. de 2023
Resposta de Sophia CSR em 2 de nov. de 2023
Dear Guest,We're thrilled to hear you had a great experience with our staff and enjoyed our convenient location. Thank you for the kind words. We look forward to welcoming you back soon.

4/10 - Insatisfatória

Olga Perez Lemmen

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
No lo recomiendo , un día no nos hicieron el aseo ,y cuando avisamos en front desk no nos dijeron nada solo un “ok”. El servicio del personal grosero. Huele mal el cuarto , el piso pegajoso de el lobby . No lo recomiendo
Hospedou-se por 7 diárias em out. de 2023
Resposta de Sophia CSR em 23 de out. de 2023
Dear Guest,I am sorry to hear that you had an unpleasant experience during your stay. Your feedback is valuable and will be taken seriously by the management to ensure that improvements are made to avoid such incidents in the future. Unfortunately, your stay was not up to your expectations, and the hotel will take steps to rectify the situation. Please accept our sincerest apologies for any inconvenience caused, and we hope that you will give us another chance to provide you with a more enjoyable experience in the future.

2/10 - Terrível

Malick

Hospedou-se por 1 diária em out. de 2023
Resposta de Sophia CSR em 7 de nov. de 2023
Hi Malick,Please accept our sincerest apologies for any issue you faced. It is disheartening to discover that we were not able to surpass your expectations. We would like to know more about how we can make your future stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our facility and hospitality.

10/10 - Excelente

Tess

Hospedou-se por 2 diárias em out. de 2023
Resposta de Sophia CSR em 8 de out. de 2023
Hi Tess,Thank you for sharing your positive feedback about your experience with us. We are delighted to hear that you had a wonderful time and are thrilled to receive such high praise from you. Knowing that we have exceeded your expectations and provided you with an exceptional experience is incredibly rewarding for us.

10/10 - Excelente

Dominique

Hospedou-se por 2 diárias em out. de 2023
Resposta de Sophia CSR em 7 de out. de 2023
Dear Guest,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 - Excelente

Legrand

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was good place to stay, well kept and clean
Hospedou-se por 1 diária em set. de 2023
Resposta de Sophia CSR em 3 de out. de 2023
Dear Guest,It's great to hear that you enjoyed your stay with us. Our priority is to ensure that our guests have a pleasant experience, and we're delighted to have met that objective.

10/10 - Excelente

Tess

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
San Antonio can be a tricky area, I guess most place can be in this day and age. I travel for work and always feel safe in this hotel. Easy interstate access. The staff is great.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Sophia CSR em 2 de out. de 2023
Hi Tess,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

10/10 - Excelente

Cindy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
An awesome place to stay and recommendable.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Sophia CSR em 27 de set. de 2023
Hi Cindy,Thank you for your glowing recommendation! We're delighted to hear that you had an awesome stay with us. We look forward to welcoming you back in the future.

10/10 - Excelente

Miriam

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was great
Hospedou-se por 1 diária em ago. de 2023
Resposta de Sophia CSR em 19 de set. de 2023
Hi Miriam,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

10/10 - Excelente

Cindy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome
It was a great stay. Staff is very nice and welcoming. Rooms are very clean. I highly recommend this place.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Sophia CSR em 6 de set. de 2023
Hi Cindy,We're delighted to hear that you had a great stay with us! Our friendly and welcoming staff, along with clean rooms, made your experience enjoyable. Thank you for your recommendation, and we look forward to welcoming you back in the future. Your satisfaction is our priority!

2/10 - Terrível

Damaris

Viagem de negócios
Pontos positivos: Comodidades
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sheets with make-up, we couldn't use the sofa bed, it had Manchester Rojas, the pillows had a bad smell! They asked us for a $100 deposit and if they see something wrong in their room they keep the deposit, very badly in terms of cleaning, I'm almost sure those sheets were used by the client before us, he wanted to cry😭
Hospedou-se por 1 diária em set. de 2023
Resposta de Sophia CSR em 6 de set. de 2023
Hi Damaris,We're genuinely sorry for the issues you faced, such as stained sheets, an unusable sofa bed, the presence of extra bedding, and unpleasant-smelling pillows during your stay. We apologize for any inconvenience and discomfort you experienced. Regarding the 100 deposit, we acknowledge your concerns and will review our policies for clarity and fairness. Your feedback is vital, and we are committed to taking swift action to resolve these problems and ensure a much better experience for future guests. Your comfort and satisfaction remain our utmost priorities, and we hope you'll consider giving us another chance to provide a more enjoyable stay.

6/10 - Ok

Hakim

Viagem de negócios
Hospedou-se por 1 diária em ago. de 2023
Resposta de Sophia CSR em 31 de ago. de 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 - Boa

John

Pontos positivos: Serviço e funcionários
Hospedou-se por 6 diárias em ago. de 2023
Resposta de Sophia CSR em 23 de ago. de 2023
Hi John,We appreciate your kind rating and are glad to know that you had a positive stay overall. If you have any specific suggestions or areas where you feel we can do better, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future and earning an even higher rating from you.

10/10 - Excelente

valerie A

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Didn't like that they take $200 deposit n it took a week to get back in my account.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Sophia CSR em 11 de ago. de 2023
Dear Guest,Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.

6/10 - Ok

Ana

Viagem com a família
Pontos positivos: Serviço e funcionários
Customer Service was great,they were very kind.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Sophia CSR em 3 de ago. de 2023
Hi Ana,Thank you for your feedback. We're pleased to hear that you appreciated our great customer service and the kindness of our staff. We always aim to provide the best experience for our guests, and your comments will help us improve further. Hope to have the opportunity to exceed your expectations in the future and earn a higher rating.

10/10 - Excelente

Samantha, Pickton

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable and convenient for our weekend stay. Staff was helpful and eager to help.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Sophia CSR em 1 de ago. de 2023
Hi Samantha,We're thrilled to know that you found your experience comfortable and convenient. Our dedicated staff takes pride in providing excellent service, and it's rewarding to hear that they were helpful and eager to assist you during your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back in the near future for another enjoyable experience.