4/10 - Insatisfatória
Kayla M.
21 de jun. de 2025
Pontos negativos: Limpeza
Will never stay here again or rent through Utahs best vacation rentals.
when we arrived the internet was not working. After communicating with utahs best people forever, they told me to crawl under the dresser and re start the router. I pulled everything out and climbed under which was completely dirty and dusty, and I was surprised to see every single plug to the lights and router were all unplugged. It wasn't just one single outlet either which was odd. The next morning I woke up to ants all over in the kitchen and in the downstairs bathroom. Every morning i woke up i spent 15 min. Killing ants before i started the day. The next night my daughter went to crawl into the bed upstairs and There was fresh blood on the fitted sheet that had not been washed but the bed was made. When I got a hold of the company yet again, they told me I would need to wash them. We were going out that afternoon, and I didn't have time to stick around and wash sheets. I also didn't think it was my job to do so. That night they dropped some off in a bag at the door. Lastly, I went to wash brand new clothes and after 30 min of them in the wash i noticed the water was super hot! Even thougj it was set to cold. After my husband looked at it, he noticed whoever hooked up the washer did it incorrectly and had the hot and cold lines mixed up. Needless to say quite a few of my new clothes were ruined. My overall experience was horrible. We only go on vacation once a year and it takes all year to save for it. This year was ruined. Wish i could have written more.
Kayla M.
Hospedou-se por 4 diárias em jun. de 2025