Vilas em Saint-Gervais-les-Bains, ARA

"Nous avions effectué via votre site une réservation à Saint Gervais dans l'hôtel Regina (ou de Trois) du 16 au 19/03. A notre arrivée, grosse déconvenue, personne pour nous accueillir, pas de réponse au téléphone, réception et hôtel semblant fermé. Renseignement pris auprès de l'office du tourisme de Saint Gervais, il semble que l'établissement soit fermé administrativement depuis plusieurs mois. Nous avons du retrouver une réservation à la volée, plus chère que le montant prévu initialement. Je...

"Everything perfect except for the fact that reception is only open morning and late afternoon. Great ski locker downstairs, pool, sauna, laundry, cleanness, spacious room, location pretty close to gondolas and not far from supermarket(s) so all in all worth for the price I paid via Expedia (around 600 euros per week...direct prices are higher). "

"The receptionist saw us at the door and did not open it. We had to knock and get the attention of another guest, who eventually opened it for us. She then questioned whether breakfast was really included for two people. I did not understand the question, since it was clearly stated in the reservation and it was a booking for a couple. I asked for a late check-out and received a loud no. I then asked if we could leave our luggage in the morning, and she also said no. When I asked if there was...

"Personnel sympathique, petit déjeuner varié, hôtel typique. Attention, compliqué d'accès si vous êtes à pied."

"Quarto extremamente apertado para quatro pessoas, sofá cama desconfortável e barulhento, box para banho também pequeno e difículdade também até de acomodar as malas pelos cômodos quando abertas. Café da manhã sofrível, reposição lenta de itens e atendentes muito mal humoradas, ao pedirmos a reposição d e alguns itens fizeram cara feia, isso que faltava ainda mais de meia hora para o horário de encerramento do serviço."

"Gostei do Hotel, boa base para ir a Courchevel e outros pontos interessantes ao redor, as meninas da recepcao sao simpaticas mas acho que para um hotel que recebe tantos hospedes uma pessoa somente fazendo o check in acaba sendo demorado pois quem esta chegando esta cansado e gostaria de entrar rapido no quarto, o horario de entrada e saida tambem achei desproporcional, Check in as 17:00 e check out as 10:00? Como assim? 7 horas de diferença sem sentido algum, o restaurante a noite e gostoso, o...

"le personnel est très agréable et aux petits soins; la réception cordiale et aimable. la chambre est propre et fonctionnelle mais mérite d'être rénovée"

"Joli chambre pour famille de 4. Joli décoration. Lit confortable. "