8/10 - Boa
Vivian C.
1 de jul. de 2025
Pontos negativos: Limpeza
My 50th Birthday with Family
Location was good, rooms and house was like described. Although the house was neatly organized, I can’t say same for cleanliness. The mops there were so dirty, that if I had not taken extra cleaning supplies as the overpacked that I am the house floors would have been so dirty through out the stay. The money you have to pay for house you would think that it would include at least basic daily maintenance products but NOPE, you not only have to take your own toilet paper, your own restroom mats so you won’t slip out of shower, your own trash bags, you would also Have to take your own cleaning supplies for daily cleaning for restroom and floors! Maybe even your own mop because the ones there smelled and were dirty that when you cleaned the streaks stayed. The blender didn’t work either and stove was very slow to heat. Maybe needs to get looked at. I did Not bother calling because we had the restroom outside by pool get locked out and they told me that they would be there next morning to open because no one was available Saturday so why bother calling about other things if they can’t even have someone available during their most busy time of year. To me that was the most frustrating that they said they would and didn’t. It is so unprofessional, just like I know that we (who rent) have to do certain things before we leave they should also comply with their part. It was such an inconvenience because everyone had to come inside wet.Everything else in house was good.
Vivian C.
Hospedou-se por 3 diárias em jun. de 2025