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Avaliações de Silk Path Grand Sapa Resort & Spa

5 out of 5
Silk Path Grand Sapa Resort & Spa
Doi Quan 6, To 10, Sa Pa, Lao Cai

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 87 de 107 avaliações" "
Nota 8 - Boa. 12 de 107 avaliações" "
Nota 6 - Ok. 4 de 107 avaliações" "
Nota 4 - Insatisfatória. 0 de 107 avaliações" "
Nota 2 - Terrível. 4 de 107 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

9,4/10

Comodidades

9,6/10

Condições e instalações da propriedade

9,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

choi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de The Silk Path Hotel Team em 6 de mai. de 2024
Dear Choi,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Sapa Resort & Spa

10/10 - Excelente

Maribel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful facility. Wonderful stay
Hospedou-se por 2 diárias em fev. de 2024
Resposta de The Silk Path Hotel Team em 4 de mai. de 2024
Dear Maribel,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,Silk Path Grand Hue Hotel

10/10 - Excelente

Chibuzor macanthony

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The cleanliness is top notch and location was so good up in the hills. I like there Italian restaurant too.. very nice place to chill
Hospedou-se por 1 diária em abr. de 2024
Resposta de The Silk Path Hotel Team em 23 de abr. de 2024
Dear Chibuzor,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!Warmest Regards,The Silk Path Hotel Team

6/10 - Ok

An, Granville

Viagem em grupo
Pontos positivos: Serviço e funcionários
The rooms are relatively spacious, but has no insect or mosquito screen, so need to keep your windows closed. No lifts in the hotel so be weary if you have big suitcases to carry up the stairs
Hospedou-se por 3 diárias em abr. de 2024
Resposta de The Silk Path Hotel Team em 4 de mai. de 2024
Dear An,Thank you for your feedback. We're glad to hear you found the rooms spacious. We apologize for any inconvenience regarding the lack of insect or mosquito screens on the windows. We'll take this into consideration for future improvements. Additionally, we appreciate your note about the absence of lifts; we understand this can be challenging for guests with heavy luggage and will strive to assist wherever possible. However, there is a misunderstood, we have the elevator in the hotel. We hope you enjoyed your stay otherwise and look forward to welcoming you again in the future.Best Regards!

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice play to stay. Just outside of the town center but close enough by complimentary shuttle to offer the best of both worlds.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de The Silk Path Hotel Team em 19 de abr. de 2024
Dear Robert,It’s an honor to have you here at our hotel. We are more than happy to know that you have had a pleasant experience with our service.Your lovely feedback gives us so much strength and energy, to strive towards further completion in high quality and decent 5* standards. Silk Path team will work harder to meet the expectation of beloved guests.Once again, thank you very much. We are looking forward to seeing you again soon!The Silk Path Hotel Team,

8/10 - Boa

Mark

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
High quality, excellent service, nice breakfast. My room was a bit warm -- other than that the facilities were also excellent.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nguyen Thu Yen em 10 de abr. de 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our high-quality service and appreciated our nice breakfast offerings. We're sorry to hear about the temperature in your room, and we'll definitely look into addressing that to ensure a comfortable stay for all our guests. We're delighted that you found our facilities excellent overall, and we hope to welcome you back again soon for another enjoyable experience. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.

8/10 - Boa

Chloe

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Really nice property with fantastic views. Excellent breakfast with a wide variety of options. This is a quiet hotel away from the hustle and bustle of the main town. Would stay here again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Nguyen Thu Yen em 8 de abr. de 2024
Dear Ms ChloeIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

8/10 - Boa

Daniel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It is definitely a luxury hotel, we were very comfortable and could definitely relax. It does raise concerns staying in a place this fancy when local community/villages don't benefit that much from tourism (they try sell little gimicy things that for the most part you don't want). Would be great to see a bit more benefit to the villages and community.
Resposta de Nguyen Thu Yen em 5 de mar. de 2024
Dear our valued guest.It is our pleasure to receive such a great review from you, and to read that our staff as well as the customer services provided, facilities, breakfast selection and location met your expectations. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Excelente

David

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful resort and quite
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Nguyen Thu Yen em 1 de mar. de 2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

Patrick

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Nguyen Thu Yen em 1 de mar. de 2024
Dear our valued guest.We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

chiew fong

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

sinthavath

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em jan. de 2024
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

Lyouthsim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The resort is beautiful and clean. The staff were very friendly, accommodating and we're very helpful in helping book tours and transportation. They also provide free transportation to the town center. Highly recommended!
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

hyunju

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

Nethaniel

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

HUONG

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

8/10 - Boa

Lee

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Nguyen Thu Yen em 15 de fev. de 2024
Dear our valued guest, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel and to know that our Spa as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Hotel Management Team Silk Path Grand Resort & Spa Sapa

10/10 - Excelente

OFFER

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Super nice and well-designed excellent room highly recommend it
Hospedou-se por 2 diárias em out. de 2023
Resposta de Nguyen Thu Yen em 3 de nov. de 2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Weiting

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great staff!
Nora from the reception is so nice and helpful!
Hospedou-se por 1 diária em out. de 2023
Resposta de Nguyen Thu Yen em 2 de nov. de 2023
Dear Mr Weiting,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa .The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely

10/10 - Excelente

HWI JIN

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
숙박
SAPA에서 여행을 더욱 풍성하게 채워준 호텔의 시설들과 친절한 직원들의 응대는 제게 깊은 감명을 주었습니다. Sapa에서 호텔을 찾고 계시다면 후회없는 선택이 될것입니다. 또한 실내 수영장도 무료로 잘 관리되고 있었으며, 접근성도 시내에서 택시를 타면 매우 저렴하고, 중심가인 성당앞에서 매시 15분경에 호텔로 가는 전동셔틀버스가 있으니 참고바랍니다.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Nguyen Thu Yen em 30 de out. de 2023
Dear Mr., / Ms., HWI JINIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Atif

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staying in the hotel is a joy . Room is super clean and the place is breathtaking.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Nguyen Thu Yen em 27 de out. de 2023
Dear our valued guestWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

KYURYANG

Hospedou-se por 2 diárias em out. de 2023
Resposta de Nguyen Thu Yen em 19 de out. de 2023
Dear Mr.,/ Mrs Kyuryang,We would like to express our sincere thanks to you for sharing your kind feedback regarding your recent stay at Silk Path Grand Sapa Hotel & Spa We are glad to read that you had a memorable stay and you enjoyed our facilities and food. At Silk Path, what we aim for is the satisfaction of our customers, and it is a delight that you were happy with the services provided by our caring staff. Your warm words will be shared with the team, as it is a great source of motivation. The Silk Path team sincerely looks forward to your return in the future.Best regards,

10/10 - Excelente

DAE SHIK

Hospedou-se por 2 diárias em out. de 2023
Resposta de Nguyen Thu Yen em 16 de out. de 2023
Dear DAE SHIK,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

Amir

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We very liked the breakfast and the room design, view and facility.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Nguyen Thu Yen em 28 de set. de 2023
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

8/10 - Boa

Ricardo

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful building, helpful and gentle staff. Gorgeus room,
Hospedou-se por 1 diária em jul. de 2023
Resposta de Nguyen Thu Yen em 6 de jul. de 2023
Dear RicardoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Khanh

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful surrounding. Very clean facility. Excellent Customer Service. The breakfast buffet is delicious and well served.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Nguyen Thu Yen em 16 de jun. de 2023
Dear Mr., Khanh,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Weiheng

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, first class services and food, very comfortable rooms and well-maintained facilities and atmosphere. Top notch
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Nguyen Thu Yen (Ms) em 7 de jun. de 2023
Dear M. WeihengThank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) E-commerce Manager

10/10 - Excelente

Andy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel grounds are gorgeous and clean, maintained regularly. The rooms are large and clean. Staff is very attentive and friendly. One of the hotel staff reached out to me via Whatsapp and was so responsive with providing us transportation from the airport to the hotel and would arrange tours for us while we were there. Would definitely recommend a stay here and the views are gorgeous.
Resposta de Nguyen Thu Yen (Ms) em 23 de mai. de 2023
Dear Mr AndyIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Sonata

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2023
Resposta de Nguyen Thu Yen (Ms) em 23 de mai. de 2023
Dear Mr Sonata,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

6/10 - Ok

Jose, Houston

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This place is certainly extraordinary, but dead as a doornail. Most people stayed in town, probably because you don’t have to be shuttled to town. My suggestion is to stay in a homestay or hostel which is more lively than this place.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Nguyen Thu Yen (Ms) em 23 de mai. de 2023
Dear Mr./ Mrs JoseIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Shingo

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Nguyen Thu Yen (Ms) em 23 de mai. de 2023
Dear Mr.,/ Mrs ShingoIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Donald

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Nguyen Thu Yen (Ms) em 1 de abr. de 2023
Dear our valued guest!Thank you so much for your feedback at Silk Path Grand Resort & Spa Sapa!We are looking forward to welcoming you soon in the near future!Best regards,

10/10 - Excelente

Kim

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Nguyen Thu Yen (Ms.) em 21 de mar. de 2023
Dear Our Valued Guest, It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team. We all hope we will have another opportunity to welcome you back soon. Sincerely,

8/10 - Boa

hyeong mook

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2023
Resposta de Nguyen Thu Yen (Ms) em 2 de mar. de 2023
Dear our valued guest,We would like to express our sincere thanks to you for sharing your warm words regarding your experience with us at Silk Path Grand Resort & Spa Sapa.It is a delight to know that our staff and the attentiveness in the details of our services met your expectations and made your stay memorable. The Silk Path team all looks forward to your return when we will strive to make your stay more enjoyable. Sincerely,

10/10 - Excelente

Alan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The resort is nice and clean. The staff is exceptional. I don't write reviews very often, but I write this time for the staff's hospitality. The manager (Steven) set a good example for his staff. He is energetic, friendly and is very helpful to his customers. Breakfast offers many choices for both Westerners and Asians. The areas around the resort do not offer much, but a five-minute rider to the main drag in town is a good alternative.
Resposta de Nguyen Thu Yen (Ms) em 31 de jan. de 2023
Dear Mr AlanIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa SapaWe are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

6/10 - Ok

Ashish Brij Mohanlal

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Best of the best hotel in Sapa
Professional and excellent services provided by Steve and Daniel. New and premium 5 stars hotel in Sapa
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Nguyen Thu Yen (Ms) em 27 de dez. de 2022
Dear our valued guest,It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Shaul

Viagem com a família
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
The best stay in Vietnam!!! Amazing hotel, service and desighn. The spa is unforgettable!!! Lovely stay high recommend.
Hospedou-se por 3 diárias em dez. de 2022
Resposta de Nguyen Thu Yen (Ms) em 27 de dez. de 2022
Dear Mr./ Mrs ShaulIt is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.We are glad to know that you two enjoyed the appointed room, customer services and central location. Our colleagues and staff will be so happy and encouraged by your warm words.Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Mary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved the staffs, quit friendly and accommodating. Thanks for late check out. Beautiful property and garden. Planning to go again. Really luxurious hotel.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Nguyen Thu Yen (Ms) em 23 de dez. de 2022
Dear Mary,We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

Kavisha

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property was clean and the staff was welcoming and took care of the guests well.
Resposta de Nguyen Thu Yen (Ms) em 23 de dez. de 2022
Dear KavishaWe want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa.The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to host you at our property and make your stay more enjoyable.Sincerely,

10/10 - Excelente

shlomo

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good hotel to stay at sa pa
Hospedou-se por 2 diárias em out. de 2022
Resposta de Nguyen Thu Yen (Ms) em 31 de out. de 2022
Dear our valued guests, We want to express our sincerest thanks to you for sharing such a wonderful feedback regarding your experience at Silk Path Grand Sapa Resort & Spa. The Silk Path team genuinely loves to create happiness for our customers, and we are glad that you have felt so. Our colleagues and staff will be so proud and motivated by your warm words. It would be our pleasure to have another opportunity to welcome you & family at our property and make your stay more enjoyable. Sincerely, Nguyen Thu Yen (Ms.) E-commerce Manager E : ecom.sp@silkpathhotel.com

8/10 - Boa

Ronald

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em set. de 2022
Resposta de Nguyen Thu Yen (Ms) em 23 de set. de 2022
Dear Mr., RonaldMany thanks for your kind feedback regarding your recent stay with us at Silk Path Grand Resort & Spa SapaWe are delighted to know that you had a pleasant stay with us. Our staff will be so happy and encouraged by your remarks.It would be our pleasure to host you at our hotel in the near future.Sincerely,

8/10 - Boa

GI BAEK

Hospedou-se por 2 diárias em ago. de 2022
Resposta de Nguyen Thu Yen (Ms.) em 5 de set. de 2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Excelente

Taoufik

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em ago. de 2022
Resposta de Nguyen Thu Yen (Ms.) em 22 de ago. de 2022
Dear Our Valued Guest,It is our pleasure to receive such a great review from you. Your positive feedback will be a great source of encouragement that will definitely be shared to the whole Silk Path team.We all hope we will have another opportunity to welcome you back soon.Sincerely,

10/10 - Excelente

Ryan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel with AMAZING staff
Had a great stay here in Sapa. I cant comment on some of the other hotels in the area but everything here was great. The hotel common areas were well kept. The breakfast buffet was very nice. The one thing I missed was the lack of a bar area for happy hour to enjoy the sunset. But other than that was completely happy. The best part of the stay was the service. EVERYONE was very friendly and helpful. I injured my leg on a hike and the staff checked local hospitals to see if they had braces available and even drove me to a few pharmacies. The manager Steve was really nice and went above and beyond to make our stay as comfortable as possible. When I go back I'll definitely stay here.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de Nguyen Thu Yen (Ms.) em 15 de jul. de 2022
Dear Mrs., Mr Ryan It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa. We are glad to know that you two enjoyed the appointed room, customer services . Our colleagues and staff will be so happy and encouraged by your warm words. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen (Ms.) E-commerce Sales

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
清潔で高級感のある部屋で快適でした。 スタッフの対応も親切かつ丁寧でした。
Hospedou-se por 1 diária em dez.. de 2020
Resposta de Nguyen Thu Yen - E-commerce Sales em 4 de jan. de 2021
Dear our Valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa Sapa. We are glad to know that you two enjoyed the appointed room, customer services. Our colleagues and staff will be so happy and encouraged by your warm words. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely,

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2020
Resposta de Nguyen Thu Yen (Ms.) em 10 de fev. de 2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Excelente

Viajante verificado

Hospedou-se por 1 diária em jan. de 2020
Resposta de Nguyen Thu Yen Assistant Manager E-commerce em 30 de jan. de 2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Excelente

Larry, DC

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This hotel is beautifully setup with the most wonderful staff! Everyone is extremely welcoming, friendly, and accommodating. The rooms are cozy, comfortable, and the Mountain View’s are spectacular. We loved the balcony in our room! The property is clean and well maintained with beautiful gardens/landscaping and it’s set in a quiet area close to the town center.
Hospedou-se por 5 diárias em jan. de 2020
Resposta de E-commerce Sales em 23 de jan. de 2020
Dear Our valued guest It is our pleasure to receive such a wonderful feedback regarding your experience at Silk Path Grand Resort & Spa sapa. Thank you for sharing your thoughts with us, and we all look forward to welcoming you back when we will strive to make your stay even more enjoyable. Sincerely, Nguyen Thu Yen Assistant Manager E-commerce

10/10 - Excelente

HAKSOO

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
최고의 호텔 in SA PA
고급스럽고 깔끔하다 다만 Grab 을 이용할 때 검색이 되지 않아 힘들었다
Hospedou-se por 1 diária em dez.. de 2019
Resposta de Nguyen Thu Yen - E-commerce Sales em 26 de jan. de 2020
Dear M. Haksoo, Thank you so much for sharing your impressions after your recent stay at Silk Path Grand Resort & Spa Sapa. We are all very delighted to read your wonderful feedback regarding our hotel as well as our service met your expectations. Please rest assured that this feedback will share with the whole team as an encouragement since we always strive to improve the quality of our services. We look forward to another opportunity to host you at our property. Kind regards, Nguyen Thu Yen (Ms.) Assistant E-commerce Manager Silk Path Grand Resort & Spa Sapa