Apart-hotéis em Royston, ENG

"Check in process made difficult with lack of communication - no towels - shower broken "

"Parking was easy not so sure about secure. It is pet friendly but there is nowhere closeby where you could let the dog off as the garden opens on to the main road. Didn't see any staff apart from the manager when we arrived and that was a total fluke. the room was riddled with ants they were everywhere, i even landed up bringing some home with me. The pedal bin had'nt been washed out."

"Dirty, very poor health and safety. No lighting on the stairs or entry to the building or apartment. No evidence of CO monitor. Cutlery dirty and only enough for 3 and not 4 guests. Only 3 sests, all of which wobbly with screws missing and unstable to sit on. Crockery dirty and damaged and only enough for 3. Bedside cabinet fallen apart. Sofa beds supposed to be double, but were single and 1 broken and heavily stained. Cigarette butt found on the floor. Only 3 towels provided. Gap around shower...

"Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. "