We had a few hiccups with this rental. To start, they double booked for our stay. They accepted our reservation from vrbo and another from a different site for overlapping dates. When I contacted them about checking in, this error was discovered. I however had to do the leg work. The manager passed me off to vrbo to correct their mistake. In the end they honored my reservation which I appreciated. The house is fine, nothing fancy, a little run down. The smoke alarms did not work, they brought one over upon request. Overall, It was good for what we needed. There was also confusion about the cleaning fee. I was under the impression that it was refundable, so we cleaned everything before we left, but did not receive a refund. Not a big deal but something to be aware of.