Castelos em Rota do Vinho da Estíria, 6

"The staff were very friendly and a great breakfast each morning. The remote control was filthy so it made me question the level of hygiene in other areas. The air con was next to useless so I had to open the windows, but because it's a heatwave, that did nothing. Therefore, two hot and disturbed nights."

"At check-in, the person at the reception, a short man with a beard and grey hair, was a bit grumpy. Our reservation was for 1 couple and 1 child, but according to him it was for only 1 couple and he was apparently irritated that it would be necessary to make another bed in the room (detail: it was just "transforming" the sofa into a bed). The other staff are friendly and helpful. The advertisement says that the hotel has swimming pools, but in reality the pool is a public space; what the hotel offers is entry to the pool, which is already included in the reservation. Breakfast is good, but after 9am you always have to request something, because they don't refill the breakfast without asking."

"Estadia começou muito boa, porém terminou de forma abrupta….isso mesmo… as 11 horas sem qualquer aviso prévio o sistema eletrônico deles desligou a energia eletrica do quarto, fechou as cortinas automaticamente e desligou as luzes, nos obrigando a sair imediatamente. Uma falta de respeito tremenda com o hospede. Piscina estava impossibilitada de ser utilizada devido a “tratamento da agua”. Café da manha bem fraco. Não recomendo."