Quarto standard, 2 camas Queen, para não fumantes | Roupas de cama premium, camas com colchões pillow-top, escrivaninha

Avaliações de Comfort Inn Romeoville - Bolingbrook

3 out of 5
Comfort Inn Romeoville - Bolingbrook
1235 Lake View Drive, Romeoville, IL

Avaliações

7,8

Boa

Nota 10 - Excelente. 169 de 460 avaliações" "
Nota 8 - Boa. 148 de 460 avaliações" "
Nota 6 - Ok. 75 de 460 avaliações" "
Nota 4 - Insatisfatória. 32 de 460 avaliações" "
Nota 2 - Terrível. 36 de 460 avaliações" "

8,2/10

Limpeza

8,2/10

Serviço e funcionários

7,2/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Vero

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
It’s pretty nice and has a good view. Close stores for people that don’t drive.
Hospedou-se por 2 diárias em abr. de 2024

8/10 - Boa

Sudarshan Reddy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Osvaldo

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades
The staff was amazing however our pillows had weird blood stains and some counters were sticky
Hospedou-se por 3 diárias em abr. de 2024

10/10 - Excelente

Osvaldo

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
I like the staff The rooms felt small and stuffy
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Sabrina

Hospedou-se por 1 diária em mar. de 2024

2/10 - Terrível

Giovanni

Viagem com família e crianças pequenas
Had ants in room Pool was closed for most of my stay number one reason while I stayed there was for pool then when open the condition of water was horrible and the whole pool area had mold on walls I would never stay at this location again and don’t recommend anyone too til they fix all that mold
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

Bianca

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was very easy to find, but there wasn’t someone at the front desk to help if needed.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Benjamin

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clam n relaxing
Hospedou-se por 2 diárias em fev. de 2024

10/10 - Excelente

Jackie

Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay over all
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Keri em 12 de fev. de 2024
Jackie, thank you for your review. It's always so wonderful to hear our guests enjoyed their stay with us. Please come back and visit us again soon.

8/10 - Boa

antonio

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good stay and clean room
Hospedou-se por 1 diária em fev. de 2024
Resposta de Keri em 12 de fev. de 2024
Antonio, thank you for your review. I will certainly share your kind comments with the staff and we will work harder to try to make your stay a 5 star next time you visit. Please just let us know what we can do better.

10/10 - Excelente

Kelly

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Keri em 12 de fev. de 2024
Kelly, Thank you for the 10 stars on your review. Your experience at our hotel is very important to us. We hope to see you again soon.

10/10 - Excelente

Ruben

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

America, Chicago

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Andrei

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Keri em 12 de fev. de 2024
Andrei, thank you for your review. We truly appreciate the 5 stars and to hear that you had a wonderful stay. We hope to see you again soon!

6/10 - Ok

Greg

Asked for room by outside door put in middle of hotel
Hospedou-se por 3 diárias em dez. de 2023

2/10 - Terrível

Oyama

Hospedou-se por 1 diária em dez.. de 2023

4/10 - Insatisfatória

Arianna

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Drug deals out the back door, room smelled like old cigarettes and gave me asthma. Doors have a huge gap in them and don't close properly. I brought my service dog and they stuck me in a double queen room at the end of the hall instead of the king room I booked, presumably because that's their 'dirty' room in case the dog is a fake? The room smelled awful compared to other guests.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Keri em 30 de nov. de 2023
Arianna, thank you for your review. I apologize for any issues you experienced. This has always been a very safe hotel including the surrounding area. We have not had any issues at all like that here but we will certainly keep a sharper eye out to make sure we don't. We are 100% non smoking and pet free. Of course we accept service animals, but because of guests that have allergy issues, we do put guests with service animals in certain designated rooms. Then that room is shampooed after the guest departs and thoroughly cleaned. I do apologize if a King room was not available. Please feel free to call me if I can be of any help.

4/10 - Insatisfatória

Mark

One entire day out of a three night stay the hotel had no hot water.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Keri em 30 de nov. de 2023
Mark, thank you for your review. We did have a timing part on a brand new hot water heater break. Thankfully that was fixed on that Monday following the weekend. We reset the boiler every hour to ensure that there was hot water. Again, we truly apologize.

8/10 - Boa

Karen

Viagem com a família
Pontos positivos: Limpeza e comodidades
The room was run down. Most staff was nice, but the person working checkin on my first night was unfriendly and not helpful. My had water damage and carpet was gross. Bathroom and bedding were clean.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Keri em 30 de nov. de 2023
Karen, thank you for your review. I'm sorry to hear this. Your experience is extremely important to us. I noted that you stayed with us quite a few times this month. I let maintenance know to recheck the last room you stayed in. We work very hard to make sure our rooms are very clean and beautiful for our guests. Please reach out to me if you ever have an issue.

10/10 - Excelente

JACQLYN

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff were amazing. The room was clean, cozy and comfortable. The breakfast was delicious with great choices. We definitely will stay here again the next time we are visiting Romeoville
Hospedou-se por 6 diárias em out. de 2023
Resposta de Keri em 30 de nov. de 2023
Jacqlyn, thank you for your review. Its always wonderful to hear from our guests. I'll be certain to share your kind words with our staff. We look forward to our next visit with us!

6/10 - Ok

RONNA

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Donna

Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

Juan

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
At breakfast the one who roasts the food was on the phone all the time and the trays of the empty food
Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Serviço e funcionários
Highly disappointed!
Made us pay twice for the reservation that we already had. Won’t be staying there again
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

Edwin

Hospedou-se por 1 diária em out. de 2023

6/10 - Ok

Kevin, San Juan Capistrano

Pontos positivos: Limpeza e serviço e funcionários
Staff very nice and friendly. Facility needs upgrades bare minimum. Gym very old machines and no free weights
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Jared

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love how quiet and peaceful it is
Hospedou-se por 2 diárias em set. de 2023

10/10 - Excelente

Jared

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property looks great
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Judy

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Brandie W.-Operations Manager em 19 de set. de 2023
Thank you for your wonderful feedback. We hope to see you soon for your lodging needs. Don't forget we feature a hot and cold full breakfast buffet daily as well as our pool is open daily from 6a--10p. We also offer free day passes to Lifetime Fitness located right across the street for use during your stay!

6/10 - Ok

Prashanthi

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Brandie W. Operations Manager em 16 de set. de 2023
Thank you for your feedback. We hope to see you again soon! Don't forget we offer a full hot and cold breakfast buffet daily and our pool is open year round from 6a-10p.

6/10 - Ok

Daniele

Viagem com a família
Pontos positivos: Conforto do quarto
Room had a funky smell coming out of the AC unit. Breakfast is advertised as 6am and when we checked the front desk wrote 6-9am on our room card holder. Breakfast was at 7 on the weekends and we specifically chose this hotel because of the early breakfast time. Room was otherwise clean, service came in and replenished toiletries but didn’t make the beds which was odd.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Brandie W.-Operations Manager em 5 de set. de 2023
Thank you for your feedback. We do apologize as we have later weekend breakfast hours so people can sleep in. I will speak with our housekeeping team because when doing stay over room service we make your beds and I am apologizing on your housekeepers behalf. We do hope to see you again in the future.

2/10 - Terrível

Bailey

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Room was fine but the other guests were loud and and when we were in our room people were arguing outside for hours when our kids were trying to sleep, breakfast had a variety hit all hot food was cold.
Hospedou-se por 1 diária em set. de 2023
Resposta de Brandie W.-Operations Manager em 5 de set. de 2023
Thank you for your feedback. We had a full house this particular weekend and we do apologize if you experienced noise from other guests during your stay. I will be looking into why breakfast items were cold as that is never our norm. We hope to see you again soon and at anytime you are not completely satisfied with your stay please feel free to reach out to the front desk and we will do our best to make sure you are comfortable.

10/10 - Excelente

Richard

Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Angenette

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
The staff Mrs Irene was wonderful and very welcoming. Very understanding of the situation with Expedia. The hotel was great, but Expedia was not so great. I will never use Expedia again.
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Brandie W.-Operations Manager em 1 de set. de 2023
Thank you for your wonderful feedback. I will let Irene know that she made a difference in your stay even with the complications you encountered. We hope to see you again soon and don't forget we have a hot and cold breakfast buffet daily as well as our pool is open from 6a-10p daily.

4/10 - Insatisfatória

Darielle

Pontos negativos: Limpeza e condições e instalações da propriedade
Need major cleaning.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Brandie W.-Operations Manager em 9 de ago. de 2023
Thank you for your feedback. I will share this with our housekeeping staff, and we would love to speak with you about your cleaning concerns. Please feel free to reach out to management at your earliest convenience.

8/10 - Boa

Daniella

Good place to stay only thing was the pool wasn’t that good to enter , the chemicals were too strong even to smell, overall a GREAT area and hotel plus staff to stay
Hospedou-se por 1 diária em jul. de 2023
Resposta de B. Wilson-Operations Manager em 1 de ago. de 2023
Thank you for your wonderful feedback. I have since informed our maintenance team of the pool chemicals you have reported so thank you for taking out the time to let us know. We look forward to seeing you again soon!

2/10 - Terrível

Sofia

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
I didnt stay here. Just got charged for cancelling after I was told I could not cancel. When i showed up my reservation was canceled 😞
Hospedou-se por 3 diárias em jul. de 2023
Resposta de B. Wilson-Operations Manager em 1 de ago. de 2023
Thank you for your feedback. You booked a reservation that could not be cancelled. If you called and said you would not make it then by our audit time we have to cancel the reservation and that's with any reservation that calls and says they won't be coming or simply is a no show. Once you showed up you were more than welcome to stay. We hope to see you again.

6/10 - Ok

Jamekia

Hospedou-se por 1 diária em jul. de 2023
Resposta de Brandie W.-Operations Manager em 9 de ago. de 2023
Thank you for your feedback. We hope to see you again in the near future.

10/10 - Excelente

Daniel

Hospedou-se por 1 diária em jul. de 2023
Resposta de Brandie W.-Operations Manager em 9 de ago. de 2023
Thank you for your feedback. We look forward to seeing you again soon!

4/10 - Insatisfatória

Doreen

Hospedou-se por 1 diária em jun. de 2023
Resposta de Brandie W.-Operations Manager em 3 de jul. de 2023
Thank you for your feedback. Please feel free to reach out to management at the hotel if you had any issues during your stay. We would love to hear from you.

6/10 - Ok

David

Viagem de negócios, Viagem em grupo
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brandie W. em 28 de jun. de 2023
Thank you for your feedback.We hope to see you again for your lodging needs. Don't forget we serve a wonderful hot and cold breakfast buffet daily and our pool is open as well all year round.

2/10 - Terrível

Carlos

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The Manager of this property is very rude. The front desk staff are rude as well and the Indian workers are lazy period. Not helpful at all. Rooms have various damages which continue to go un fixed. No water in water dispenser at the supposed to be work out center. Swimming Pool area not monitored or cleaned. House keeping staff falsify room cleaning sheets. Linens are only changed every 3 days. Door entrances leading to rooms locks damaged and anyone can wander in which is a safety and security issue.Hotel key not necessary to gain entry into hotel. Over all this was the worse lodging experience I have ever had. Definitely will NOT be returning.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brandie W.-Operations Manager em 23 de jun. de 2023
Thank you for your feedback. We are not surprised to hear this feedback from you as you were nice enough to let us know at check out that you would be purposely giving us a bad review because we would not allow you to bring your dog into the hotel as we are not pet friendly. We accept all feedback and we will look into the things you listed as we are always striving to do better and give all our guests a positive experience.

8/10 - Boa

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I liked access to the gym, right across the parking lot. Actually, the main reason I chose this hotel.
Hospedou-se por 4 diárias em mai. de 2023
Resposta de Brandie W.-Operations Manager em 6 de jun. de 2023
Thank you for your feedback. We hope to see you again soon. We have free day passes for all guests to use during their entire stay at Lifetime Fitness located right across the street from the hotel.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Wonderfil and very good for the price
Hospedou-se por 1 diária em mai. de 2023
Resposta de Brandie W.-Operations Manager em 3 de jun. de 2023
Thank you for your wonderful feedback. We strive hard to give our guests a great experience. We hope to see you again soon and don't forget we have a hot and cold buffet breakfast daily and our pool is open from 6a-10p daily as well. We have free day passes to Lifetime Fitness located right across the street from us with indoor and outdoor pools with water slides for your enjoyment as well!

8/10 - Boa

Theresa

Viagem com a família
Pontos positivos: Limpeza
The location fit our needs. Carpet and chairs were worn. Smelled musty. Overall, it was adequate.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Brandie W.-Operations Manager em 23 de mai. de 2023
Thank you for your feedback. I will have our maintenance team look into the carpet and chair in the room you stayed in. With feedback like this it helps us to make sure that we catch and fix these things right away for you and future guests. We hope to see you again soon and remember we have a hot and cold breakfast buffet served daily and our pool is open daily from 6a-10p.

8/10 - Boa

Lyubomyr

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Brandie W.-Operations Manager em 23 de mai. de 2023
Thank you for your feedback!

8/10 - Boa

Terry

Hospedou-se por 1 diária em abr. de 2023
Resposta de Brandie W.-Operations Manager em 23 de mai. de 2023
Thank you for your feedback!

4/10 - Insatisfatória

Jeffrey

Viagem com a família
Pontos negativos: Comodidades e condições e instalações da propriedade
Outdated and worn out. Everything about it. The towels were okay.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Brandie Wilson em 21 de abr. de 2023
Thank you for your feedback. We hope to see you again soon and don't forget we serve a hot and cold breakfast buffet from 6a-9p daily and 7a-10p on the weekends.

10/10 - Excelente

Linda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023
Resposta de Brandie Wilson-Operations Manager em 18 de abr. de 2023
Thank you for your wonderful feedback. We are looking forward to your next visit! Don't forget our pool is open from 6a-10p daily and we serve a hot and cold breakfast buffet daily from 6a-9a on the weekday and 7a-10p on the weekends.