Hotéis em Rome, IL

"Great place to stay wish they would kept the bar open on Monday Tuesday Wednesday"

"Location is close to everything!"

"We made a last minute reservation for 3 nights. The reception area and desk clerk were both "welcoming". The hotel was clean and well maintained as was our room. The room itself came equipped with a microwave, mini fridge, iron/ironing board, bars of soap, and full-size bottles of shampoo, conditioner, and body lotion. The beds and pillows were very comfortable. It was extremely hot outside and thankfully the room A/C worked very well. A buffet style breakfast was included. There were limited...

"Parking was very easy as I could able to access my room from the backdoor. Given my hand condition I felt relief that I could able to load and unload stuff without much effort. That being said I have to admit that this is the least clean or poor quality inn’s I’ve ever been. Sinks and bathrooms are so moldy and unclean."

"The property is very nice and great for a short stay. I’d give 5-stars but our ac didn’t work and there isn’t anyone that works the desk so we couldn’t report it. Right on the square and close to a lot. We will stay again."

"Decent location and breakfast"

"Trash and children’s toys in the parking lot. Front desk staff barely spoke English which made checking in difficult to say the least. The room had a smashed in door. The beds comforters had huge holes in them. No vending. Overall, not impressed. Would not recommend."

"Breakfast was the best part of our stay."

"The rooms/hotel smelled really bad and when we left our clothes we were wearing and even in our bag had the same terrible odor."

"Hotel appeared in disrepair, almost like it was a renovation project. Pool was broken, boxes scattered all over…."

"Lovely restful stay. Clean and comfortable."

"⭐⭐⭐⭐⭐ I had an excellent stay! From the moment I checked in, the front desk associate was friendly, professional, and made me feel very welcome. My suite was spacious, clean, and comfortable with plenty of room to relax. Breakfast was hot, fresh, and ready each morning, which was a great way to start the day. A special thank you to David, who was incredibly kind, welcoming, and made sure guests felt taken care of. Overall, this hotel exceeded my expectations. The staff, accommodations, and...

"Dirty sheets and fig had mold"

"The furniture in the rooms and lobby was torn and stained. Bathtub stoppers were disabled and not able to bathe the children. Staff was not offer any solutions just stating under new management and renovation staff was very dismissive to the customer concerns. Observed staff do the same to other customers. I encouraged customer to write a complaint. Staff would not provide information to corporate. We came for the 4th of July our best ti.e was being away from the hotel."

"The hallways smelled horrible. Our bedding had stains and one of the blankets was ripped. During checkout the next day, no one was working at the front desk. I waited 15 minutes and called Comfort Suites customer service because I did not want a charge for late checkout. The representative tried calling the hotel and no answer."