Hello, thank you so much for taking the time to write this review, we welcome every feedback as a help to our continuous improvement and this one actually really made our day :) The fact that you were able to live your La Dolce Vita at Palazzo De Cupis just as you should says it all, and this makes us very happy. Thank you again for coming, it was a pleasure to have you and we look forward to welcome you in the future! Best Regards

Hello, thank you for writing us a review, however we are very surprised to hear about the difficulties you had to face. It's true there's no sign, but our address is very clear therefore we can't understand how is it possible a professional driver had a problem to find it. Our Deluxe Room is very appreciated from our guests, as it is unique in it's particular design, not to mention it has a private balcony with Piazza Navona view and I guarantee you Palazzo De Cupis is one of a very few hotels to offer such a privilege and for a reasonable price you won't find anywhere else. The dimensions of our bathroom are comfortable, we are very sorry to hear you couldn't turn around. Our reception is active from early morning till 1P.M., we are present in our office, also we have a 24/7 concierge service via Whatsapp, we contact our guests one day prior their arrival every time and our guests can contact us anytime and we got very positive feedback, so therefore again, we are very surprised to hear you had no one to contact. We make sure we ask our clients if everything goes well, and we are very sorry you din't say anything even at checkout, therefore you left us without a possibility to try to meet your needs. We welcome your review anyway, and thank you for coming. Best Regards

Dear Takahiro, thank you very much for making the time to write your review. We are very happy to know you enjoyed your stay with us. We will make sure to improve every aspect of our work, so our guests can enjoy to the fullest their stay at Palazzo De Cupis. Hope to have you with us again soon. Best Regards

Thank you very much for your feedback, we are very happy to hear you enjoyed your stay with us. We hope to have you here again soon. Best Regards Nora Front Office Team

Thank you, we appreciate very much your feedback. Best Regards Nora Front Office Team

Dear Robert, thank you so much for your review. We are very sorry there were problems with the satellite, we already fixed it. Hope to have you here again so you can enjoy your stay with us to the fullest. Best Regards Nora Front Office Team

Dear Richard, thank you so much for your review, we are glad you enjoyed your stay and we thank you for exposing these issues, we will for sure take care of them especially the delivery of the laundry and the wifi which never gave problem before but we will for sure check it. We hope to see you again so we can show you that we solved what you mentioned. Best Regards

Dear, Thank you for your review, We just would like to specife that you did had the view of the whole Plaza from your room. All the rooms in our boutique hotel has them.The window you are describing is the window facing the side street. Regarding the breakfast we try to bring it as fresh as possible, sometimes we overcook them but we would bring them again if you would have told us.

Dear Robyn,thank you so much for your review, we really appreciate, we really hope to host you again. All the best

Dear Ernst, thank you so much for your review, it's really appreciated Ramin

Thank you Mrs Terhi for you nice review! We hope to host you soon again. Best regards Dorotea Ceriello Front Office

Thank you!

Thank you so much, we really hope to see you again