2/10 - Terrível
Katie H.
27 de jul. de 2025
Pontos negativos: Limpeza
The is most factual occurrence of events during our stay. First when we arrived there was a car in the driveway, when I check my phone I had a recent message stating there is a permanent tenant onsite in an attached converted apartment. This is not on the listing and caught us off guard but we thought ok no big deal. Then we arrived to a house that was over 80 inside on the main floor. After contacting the property, I was told the cleaner must have forgotten to turn the air on. Because it was so hot it took about 5-6 hours to cool down which was in the middle of the night. Thw next morning when my daughter was playing she asked me who was in the back yard. A damily member went outside to find a tree company came in to look at the trees, again no heads up or communication. On our second evening we emptied the garbage to fin no garbage bags. The property contact was able to get bags dropped off in morning. In the middle of the third night the house heated up to over 80 again. The next morning I contact the property again and was told it was working fine prior. We decided to take the kids in the pool and when in the pool we found multiple magots in the pool. They were likely washed down during a rain storm. The house continued to be over 80 on the first floor. The following day I contacted the property to let them know we could not stay another night with the heat. They did refund us two nights. My opinion is the house is not well maintained and the listing is not accurate.
Katie H.
Hospedou-se por 5 diárias em jul. de 2025