6/10 - Ok
Sara
Viagem de negócios
6 de set. de 2025
We chose this hotel as a suggestion from a family friend. I made our 10 day reservation as I was going to Mayo Clinic for care.
We found 2 cockroaches a few days apart. I took a picture of the first one as my friend swore it was one by researching. Then the second one, i captured in the bathroom and took to the front desk, horrified. The front desk clerk confirmed it was a cockroach.
The assistant manager arrived within minutes for her shift and i spoke with her. I had asked the assistant manager for 50% off of our stay. She called her manager. And he would not do that as he had a business to run. Hmmm. I spoke with him about the situation and he said he would not charge me for 2 nights. The manager was not a delight to work with and was easily upset and insecure. I will never stay there again

Sara
Hospedou-se por 10 diárias em ago. de 2025