Hotéis em Roberts, IL

"We arrived for a two-night stay and were assigned to the second floor. We had a person in a wheelchair with us and were told that the hotel did not have an elevator. AND that there were no other rooms available. So, coming from out of state we parked ourselves in the lobby until the clerk suggested calling his manager. After about 15 minutes a room magically appeared. We had to have our keys rekeyed about 6 times because they were locking us out. The TV didn't work when we arrived but we...

"The room was not what we expected. The beds were bare-bones and hard. Items from a previous tenant were still in the bathroom which made us wonder if the room had been cleaned. The tiny soap pack was old; the soap was broken in many places. More than half the outlets either didn't work at all, or were shaky. The TV remote didn't work. On our last morning, there was no water. The hosts were apparently new, and said they were striving to repair and update the motel. They were helpful in providing...