The reception staff was very friendly and helped us unload our car upon arrival. When we got to the room, we found it to be suitably spacious and were quite pleased to find a quiet air-conditioning system in place (these appear to be uncommon in Argentina). The room was very clean and quiet. We visited the casino both nights we stayed, and it was enjoyable if you are into that sort of thing. There was security in place around the casino, so we felt safe. We ate at the hotel restaurant one of the nights, and the food was pretty good. The town of Rio Grande does not offer a whole lot, but we only came here so my husband could go fishing. However, overall the hotel was very nice and modern.