Piscina externa sazonal

Avaliações de Travelodge by Wyndham Ridgeway Martinsville Area

2 out of 5
Travelodge by Wyndham Ridgeway Martinsville Area
3841 Greensboro Rd, Ridgeway, VA

Avaliações

6,0
Nota 10 - Excelente. 26 de 149 avaliações" "
Nota 8 - Boa. 32 de 149 avaliações" "
Nota 6 - Ok. 35 de 149 avaliações" "
Nota 4 - Insatisfatória. 27 de 149 avaliações" "
Nota 2 - Terrível. 29 de 149 avaliações" "

6,0/10

Limpeza

6,6/10

Serviço e funcionários

6,4/10

Comodidades

5,4/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Derrick

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 26 de abr. de 2024
Always a pleasure to have you stay with us. We look forward to seeing you again

10/10 - Excelente

Derrick

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great service
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 12 de abr. de 2024
Always a pleasure to have you stay with us. We appreciate your review and look forward to having you join us again in the future

10/10 - Excelente

Derrick

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff ,clean rooms
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 11 de abr. de 2024
Thank you for the great review, we are always glad to know our guests enjoy the accommodations, and their stay and we look forward to having you stay with us again in the future.

6/10 - Ok

Susan

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
Great location for Speedway. Staff very friendly and room was clean although very outdated.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Front Desk em 10 de abr. de 2024
Hi Susan, we appreciate your kind review and are very happy you chose to stay with us and were comfortable. Our property is dated; however, we strive more for cleanliness and comfort for our guest over everything else. Again thank you for staying with us and we hope to see you again in the future.

10/10 - Excelente

Kevin, Gallatin

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk staff fabulous!
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Front Desk em 12 de jan. de 2024
Thank you so much for the kind words, we enjoy having you stay with us.

2/10 - Terrível

Brad

Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 12 de jan. de 2024
While we appreciate you taking time to leave a review, perhaps before condemning a place/business you should actually STAY at that business.

2/10 - Terrível

Nicholas

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I’m currently fighting to get my $250 back from these people. Do not stay here, should not be listed on Expedia
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Front Desk em 29 de nov. de 2023
As we stated MULTIPLE times, YOU made your reservation through Expedia, YOU paid Expedia, Expedia has your money, we don't. Your Expedia reservation was NON-refundable, NON-modification able, and NON-cancellable. You were a no show on the first day, called the second day and wanted to cancel. Your issue is NOT with us, your issue is with Expedia. In the future I suggest you don't do a prepaid reservation in case of this happening once again.

8/10 - Boa

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk em 22 de nov. de 2023
Thank you for the great score, it was a pleasure having you stay with us and look forward to welcoming you here again in the future.

6/10 - Ok

Kellie

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The service was great. The property is definitely dated. The rooms were clean and comfortable.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Front Desk em 31 de out. de 2023
Thank you for the wonderful review, we truly appreciate when our guest take time out of their busy schedules to leave such nice comments. We also look forward to having you stay with us again whenever you are in our area.

8/10 - Boa

DeAnn, Toutle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Very friendly staff close to the race track.
Hospedou-se por 4 diárias em out. de 2023
Resposta de Front Desk em 31 de out. de 2023
Hello DeAnn, I just want to take a few seconds to thank you for your kind words and great review. The entire staff appreciates you as well. We look forward to having you stay with us anytime you are in the area.

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Would stay again!
Staff was great and very helpful and friendly. Check in was smooth! Room was in nice and beds were comfortable! Will definitely stay again!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Front Desk em 31 de out. de 2023
Melissa, thank you so much for the great review. Our staff appreciates your appreciation as well. Look forward to having you stay with us anytime you are in the area.Front Desk

6/10 - Ok

Caleb

Viagem a dois, Viagem com a família
Old and outdated. Needs to be renovated
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk em 13 de out. de 2023
THANK YOU FOR YOUR REVIEW WE ARE HAPPY WE COULD MAKE YOUR STAY ENJOYABLE WITH US HOPE WE SEE YOU AGAIN

10/10 - Excelente

David

Hospedou-se por 3 diárias em set. de 2023
Resposta de Front Desk em 26 de out. de 2023
Thank you for the great score, it was a pleasure having you stay with us and look forward to welcoming you here again in the future.

6/10 - Ok

alisha

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Desk em 4 de out. de 2023
Thank you for the kind review, greatly appreciated

8/10 - Boa

Alice

Pontos positivos: Serviço e funcionários
Quite, friendly and clean
The reception was very friendly. The hotel was very nice from outside. Interior needs updated and a top to bottom cleaning. Wasn't dirty but a deep clean would do wonders. For the price i cant complain. Quite area ,with a little updating this would be a top notch hotel for the area
Hospedou-se por 2 diárias em set. de 2023
Resposta de Front Desk em 19 de set. de 2023
Hi Alice, we appreciate your nice comments and taking the time to review your stay, and will take your suggestion for a good, deep cleaning to heart. We enjoyed having you stay with us and look forward to having you stay again in the future. Again thank you for you kind words.

10/10 - Excelente

Howard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean and comfortable
Pleasant experience and comfortable.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Front Desk em 13 de set. de 2023
Thanks for the kind words, it is guest like you that make all the work we put into our property worth while. Hope to see you again in the future, until then stay safe and well.

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Rude and creepy
The manager was rude, one of the beds had cereal in between the sheets, we felt like we were being watched the entire time. Any time we stepped outside the manager would come out of he office and look right at us. A guy that was cleaning the grounds kept coming by our room and giving my 15 year old the creeps. Wallpaper peeling in the bathroom. AC was extremely noisy. Over all the room was decent and the beds were comfy.
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Front Desk em 16 de ago. de 2023
We are sorry you found our accommodations to be lacking; however, the only time the Manager approached you was to question the number of people in your party as you registered for 2 adults and 2 children both under the age of 2 years old, which brings to mind the question ... where did the 15 year old come from? Upon inspection of the room, the wallpaper is NOT peeling, perhaps a minute separation at a seam but not peeling. There is no way there was cereal between the sheets and the AC is as quiet as can be. Your party stayed with us 4 nights without a single complaint while on the property. We pride ourselves on having clean and comfortable rooms and are pleased you found the beds to be comfortable

10/10 - Excelente

Raymond

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Room was a little dated an bed was harder then i preferred. But all in all was a good clean place. Will definitely stay here again on my next visit to Ridgeway.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Front Desk em 24 de mai. de 2023
Raymond, thank you so much for taking the time to review our motel. We appreciate when guests are pleased with the accommodations and share their experiences with the general public. We look forward to having you stay with us in the future.

10/10 - Excelente

Ana Gabriela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Amazing! The owner was amazing, the property was amazing! Will be coming back!
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Front Desk/Owner em 22 de abr. de 2023
Hello Ana, we are so glad you enjoyed your stay with us. It is always a pleasure to have guest like yourselves. Thank you for sharing your experience and we look forward to having you stay with us again in the future.

6/10 - Ok

JEFFREY, Worthington

Viagem com a família
Pontos negativos: Serviço e funcionários e comodidades
It's an older property, a tad dated....but that's OK. The room was clean. Check in was fine. Not too noisy given race fans were most of the guests. - Take the pool out of the description. Can't imagine it has been used in the last 20 years. -If you're going to jack the room rate to $300 / night for race weekend. Provide maid service DAILY!!
Resposta de Front Desk em 20 de abr. de 2023
Thank you for your review and suggestions. As for the pool, it opens every summer beginning around Memorial Day, no it hasn't been used since last summer but it is in superb condition and fully functional.Yes our rates go up during race events, its the same at all local businesses. We do not provide daily housekeeping, however; if you are in the room the housekeepers knock to see if there is anything you need. Please keep this in mind for your next stay, and we thank you for staying with us.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Front Desk em 21 de abr. de 2023
Hello "Anonymous" Thank you for the great score you left for us. It is always nice to see when our guests are pleased; however, if there is ever anything we can do to make you stay a 10 out of 10 please don't hesitate to contact the front office or the housekeeping staff. Look forward to seeing you again soon

10/10 - Excelente

Coy

Hospedou-se por 1 diária em mar. de 2023
Resposta de Front Desk em 20 de abr. de 2023
Thank you for the 5 star rating, it means a lot to the staff and management to be recognized. Look forward to seeing you again in the future.

10/10 - Excelente

Barb

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to my destination and eating facilities.
Hospedou-se por 1 diária em mar. de 2023
Resposta de front desk em 14 de mar. de 2023
Thank you for the great review, you made our day. Look forward to seeing you again in the future. We like to think, when our guests are happy we are also happy.Hope you enjoy the rest of your day.

8/10 - Boa

Barb

Pontos positivos: Serviço e funcionários e comodidades
Bathroom had a strong smell of urine. Carpet needed to be vacuumed.
Hospedou-se por 1 diária em fev. de 2023
Resposta de front desk em 22 de fev. de 2023
Hi Barb, we are sorry you had a negative experience with us. I wish you had contacted the front office, however; we would have been happy to change your room. I hope the rest of your stay was pleasant and look forward to your return

10/10 - Excelente

Rand

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Maybe a few touch ups here and there but this has become my go to location when I frequently visit family and friends in the area. Desk staff friendly and efficient, towels, linens and rooms always clean.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Harry em 25 de jan. de 2023
Hello Rand, Thank you for your kind words and 5 star review. We enjoy having you stay with us, and look forward to seeing you again in the future.Until then, stay well and thank you again.Dennis/Front Desk

8/10 - Boa

James Van

Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It is a solid traditional motel for people who need a basic place to stay. The manager when I checked in was very kind and considerate. The manager in the morning got up and helped me when I locked myself out walking the dog. I strongly recommend it as a place to stay. No restaurant, no water park, just a solid place to stay.
Resposta de Harry em 23 de dez. de 2022
Thank you for your kind review. It is always a pleasure to deal with customers such as yourself and we look forward to having you stay with us again if you are ever this way.Happiest of Holidays to you and your family.The Management of Travelodge 10292

10/10 - Excelente

Carlos

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2022
Resposta de Harry em 2 de nov. de 2022
Hi Carlos, just want to say thank you for the good review, and we look forward to see you next time you are in our area. Thank you again and have a great day.

4/10 - Insatisfatória

Pamela

Hospedou-se por 1 diária em set. de 2022

10/10 - Excelente

Bobby

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room was clean and great customer service
Hospedou-se por 1 diária em set. de 2022
Resposta de Harry em 2 de nov. de 2022
Hey Bobby, thank you so much for the great review. It is guests like you that make this line of work enjoyable and rewarding. Hope to have you stay with us again in the future, until then have a great day.

2/10 - Terrível

Jenn

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The hotel is infested with bugs and I was shown multiple rooms
Hospedou-se por 1 diária em jun. de 2022
Resposta de Harry em 15 de jun. de 2022
We apologize for your inconvenience, however; we are exterminated bi-monthly, and inspected by the Health Department on a monthly schedule. The "dead" bug you found and complained about is hardly an "infestation." You were shown TWO rooms (not "multiple") and then refunded 100% of your charges. Just because you decided you simply didn't like our motel is no reason to spread falsehoods.

6/10 - Ok

Mauricio

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
I did get a non smokers room due to have children with me and the room definitely smelt like it was being smoked it. But other then great stay for the price. Staff was nice.
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Harry em 15 de abr. de 2022
Hello Mauricio, first we enjoyed having you stay with us and hope the rest of your trip was pleasant. When we received your initial reservation from Expedia it listed your room type as a DD1 (smoking) but in the notes it listed a non-smoking request. When this happens we try to provide the guest with the best of the latter, which in this case was a smoking room that had just recently been painted and deep cleaned. We apologize for any inconvenience and appreciate you bringing this to our attention. Travelodge 10292 Staff

4/10 - Insatisfatória

Eileen

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Room was dated, rundown and linens stained among other things. For the amount i paid for the night expected a nice place.
Hospedou-se por 1 diária em abr. de 2022
Resposta de Harry em 25 de mai. de 2022
I must apologize for the dated furniture in your room. We are under new ownership and have been working hard to update our rooms, yet some are still on the "to do" list. As for the stained linens I wish you would have brought this to our attention as there is nothing we can do AFTER you have checked out

8/10 - Boa

Brad

Pontos positivos: Serviço e funcionários e conforto do quarto
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2022
Resposta de Harry em 25 de mai. de 2022
Hello Brad, thank you for the score - feedback from our guest help us to know what we are doing well and what we may need to work on. We sincerely hope you enjoyed your stay and hope you return in the future.

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza
Zero housekeeping done
It was clean when I came in, but during my stay, there was zero housekeeping done. No one came in to fix the bedding, throw out the trash, provide fresh towels, etc., So when I returned to my room each day, the room was exactly as I left it. I feel that's poor housekeeping.
Hospedou-se por 3 diárias em dez. de 2021

2/10 - Terrível

Kristin

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We stayed here for the race, this hotel being in walking distance to the track. Just don't. Our room was Gross. Not because it was old, but because it was just filthy. Stained bed sheets and mattress. Our neighbor woke up with bed bug bites all over him. Luckily we opted had opted to sleep in our car.
Hospedou-se por 2 diárias em out. de 2021

4/10 - Insatisfatória

Kenneth

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Disappointed
This place needs a serious make over. Our room had peeling wallpaper, bathroom must be from the 50’s, and I even saw a few creepy crawlers!
Hospedou-se por 2 diárias em out. de 2021

10/10 - Excelente

Leona

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2021

8/10 - Boa

Samantha

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
I liked how I had parking right in front of my room. The check in staff was super friendly. I didn’t get his name though but he was nice and informative. Things that I did not like, bathroom wallpaper is coming down. You can tell the property needs to be updated the sink needs recaulking. And there was no fitted sheets on the bed. Just two flat sheets ontop of a mattress pad cover that had stains on it. Comforter kept sliding off the bed all night and had holes in it.
Hospedou-se por 3 diárias em set. de 2021

2/10 - Terrível

Keith

Viagem com a família
Pontos negativos: Serviço e funcionários
Never checked in. Tried to reach out to them to cancel because of circumstances beyond my control and still have not reciprocal any communication from them.
Hospedou-se por 3 diárias em set. de 2021

8/10 - Boa

debra l.

Viagem em grupo
Pontos positivos: Serviço e funcionários
not worth it....
i can say you get what you pay for here... i don't usually leave negative reviews but this left much to be desired. i have stayed at similar hotels for the same price and it have had much nicer rooms. 1st the toilet was a commercial style toilet so if you had to use the rest room in the middle of the night it woke up the other person in the room. the air conditioner was so high up on the wall i had to get a chair to adjust temp and there was no remote. the room only had 2 outlets and neither were by the bed. the pictures in the room were on the floor by the bed not even on the wall....it just didn't make sense and it wouldn't have hurt housekeeping to wipe down the back of the door or any of the furniture that had beverage rings left from last occupants. will not stay again.
Hospedou-se por 4 diárias em set. de 2021

8/10 - Boa

Burt

Viagem em grupo
Pontos negativos: Condições e instalações da propriedade
Easy to access and get in an out of.
Hospedou-se por 4 diárias em set. de 2021

4/10 - Insatisfatória

Viajante verificado

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
Supposed to have been a non smoking room. Ash trays in room. People have smoked in there. Lamps either unplugged or bulbs unscrewed. Air conditioner missing part of front cover. Air smelled musty. Bathroom light/fan was taped to the ceiling. Smoke detector missing, wires sticking out of wall. Room was dirty. When trying to fix lamp problem, found under/behind bed area does not appear to have been cleaned in forever. This place was nasty. While the location was really conveinent, I guess you get what you pay for. Really surprised that Expedia would list a property like this.
Hospedou-se por 1 diária em ago. de 2021

4/10 - Insatisfatória

Rebecca

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 1 diária em ago. de 2021

2/10 - Terrível

Xiomara

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Room was not clean did not have towels advertised clean pool it was not operational and rude staff, the pictures need to be updated
Hospedou-se por 1 diária em jun. de 2021

2/10 - Terrível

Viajante verificado

Hospedou-se por 1 diária em jun. de 2021

8/10 - Boa

Joanna

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2021

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Do Not Support This Business
4 rooms were booked on one credit card. Yet, our group was shrewd out far apart from one another. When we askedthe owner to put us together, he ran his mouth that i needed to be more specific that i wanted rooms together when i booked. The owners wife worked with cleaning staff during the day. We repeatedly heard her yelling at her staff and customers. She approached our group and yelled at us for using towels. She removed the extra towels we requested and were given by a staff member. She yelled at other patrons and accused them of being drunk when they obviously were not. She was rude, loud, discourteous and needs training in customer service. We spoke with residents, section 8, who told us that they were forced to vacate because he gets more money when the Martinsville race is happening. In fact, 260 dollars per night. If they get state funds for section 8, they need to be reported for forcing families to live in their cars or out on the street so he can make extra-outrageous money.
Hospedou-se por 3 diárias em abr. de 2021

4/10 - Insatisfatória

Robert

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pitiful
Roaches, no heat, remote control for t.v. didnt work
Hospedou-se por 1 diária em nov. de 2020

2/10 - Terrível

Yamila

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2020

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Reasonable and friendly place to stay.
The place could use some minor repairs. Exposed electrical socket behind my bed with plate cover missing. Bed was adequate and everything worked in my room. The 2nd room where my daughter slept had issues with the toilet flushing but everything else worked fine. The agents at the front desk were easy to deal with and generally pleasant when I reported the toilet flushing issue. The property is within walking distance to the NASCAR track.
Hospedou-se por 1 diária em jul. de 2020