Vilas em Ridgefield, CT

"Bom, quarto bem espaçoso"

"The West Lane Inn is lovely! The owners are very friendly and accomodating. Our room 302 was warm and spotless, with new towels and linens. Breakfast was simple and delicious. Would stay here again."

"We checked in after hours and the instructions were very clear. The furniture and room accents were lovely and made us feel quite comfortable, especially the mattress, and the inclusion of a makeup washcloth in the towels was very thoughtful. The breakfast menu had a nice variety of options, and they were fresh and delicious. Christine and the rest of the staff were warm and welcoming, and we look forward to seeing them again during a future stay at the inn."

"The room was spotless and very cozy. Sheets were high end and very fresh. Staff and amenities were so very warm and welcoming. "

" the complimentary breakfast"

"Excelente, viajei com a família e recomendo."

"Fui discriminado pela equipe do hotel por ser brasileiro e não saber falar o inglês, não me atenderam de forma respeitosa e tão pouco minhas solicitações simples de pedir para me entregarem um pacote comprado na amazon, não deram atenção e só após muitas explicações e humilhações resolveram ne atender. Visito os Estados Unidos desde 2015 e jamais fui tratado com tanto desrespeito. e as instalações do hotel fazem jús ao atendimento, são péssimas."

"O Hotel é bom, porém o atendimento foi muito ruim. No primeiro dia não conseguimos tomar café da manhã, pois além de ser fraco, no final não tinha mais nada. No segundo dia cheguei as 09:40 e já estava fechado(balcões dos produtos sem nada) já haviam recolhido, fui reclamar com a cozinha e pedir algo, e nos foi negado, inclusive tentei reclamar na recepção e não fui atendido, além de ser mal tratado pela recepecionista que estava no atendimento do dia 19/07 as 09:45hs. Também não fomos avisados...

"We had an excellent stay. Sandy was amazing at check-in — she solved an issue we truly didn’t think could be fixed, and she did it with so much kindness and professionalism, even though we were initially frustrated with the situation. Breakfast was delicious, the rooms were spotless and very comfortable, and the bathrooms are newly renovated. The entire staff has been incredibly pleasant and welcoming. Overall, we’re very impressed and grateful for the experience."

"It is a "loved" property. This is definitely not a property for people looking for high quality or up to date(no chargers in rooms, no apps on tvs) However, from the moment we checked in, we were relaxed because theres just a relaxing feel to the property. It was located very close to the main highway, so that made it easy for travel. Continental breakfast was provided every morning with a fireplace going."

"Excelente. Recomendo!"

"O hotel em si é bom, porém eles não devolvem o security deposit e nao tem e-mail para entrar em contato. "